What do the Regulators say about the Council and its Services?

To ensure that residents get the best possible services and value for money from the Council, there are a number of independent regulatory bodies that audit, inspect, review and report on the Council and its services.  These bodies are independent of the Council and are sometimes referred to as the ‘regulators’.  

Regulators also provide assurance to Councillors and residents that the Council is improving, promoting further improvement, and they hold the Council to account when things are not going well or as planned.  Regulators also provide the Welsh Government with the information it needs to help it develop better strategies and services.

The main regulatory bodies for our services are:

The Wales Audit Office

Is the public sector watchdog for Wales. The aim of the Wales Audit Office is to ensure that the people of Wales know whether public money is being spent and managed wisely, and that public bodies in Wales understand how to improve outcomes.

The Care and Social Services Inspectorate Wales (CSSIW)

Is the regulator for social care and social services to improve care and social services for people in Wales. From child minders and nurseries to homes for older people, the CSSIW is responsible for inspecting social care and social services to make sure they are safe for the people who use them. The most recent CSSIW Performance Evaluation Report 2014-15 was published in October 2015.  

Her Majesty's Inspectorate for Education and Training in Wales (ESTYN)

Inspects quality and standards in education and training providers in Wales, including all nursery, primary and secondary schools, colleges, local authority education services for children and young people, teacher education and training, special schools and pupil referral units.  

Estyn also inspects the Central South Consortium, (CSC) and schools in the area. Individual inspection reports issued by Estyn can be viewed at www.estyn.gov.uk

We are also regulated by the Welsh Language Commissioner.

When the regulators have completed an audit or inspection, their findings are set out in a report which is made available to the public so that everyone can see their findings.  This transparency helps people to understand more about the Council and its service and also leads to better decisions and better outcomes for residents.

The work of the regulators provides assurance to councillors and residents that the Council is improving, and promotes further improvement, and it holds the Council to account when things are not going well or as planned.  Their work also provides the government with the information it needs to help it develop better strategies and services.  Because regulators reports are open to everyone, this transparency leads to better decisions and better outcomes for residents.

When an audit or inspection report is received, it is carefully considered by officers and councillors.  Relevant findings and recommendations can be used to strengthen our arrangements or inform improvements to Council services.  

All reports issued by the regulators are reported to the Council’s Cabinet, reviewed by the relevant Scrutiny Committee and made available to the Audit Committee.  You can see the reports issued by regulators since January 2016 below.

Regulatory Report

Committee

Status of Report National/ Local

Regulatory Body

 WAO Annual Improvement Report - June 2017

Council 21 June 17

 Local

 WAO

Local Authority arrangements to support safeguarding children follow up

 

C&YP Scrutiny 22 March 17

Local

WAO

Good Governance when Determining Significant Service Changes

Cabinet 9 March 17

 Local

 WAO

Fostering Inspection Report

C&YP Scrutiny 23 Feb 17

 Local

 CSSIW

Local Authority Arrangements to Support Safeguarding of Children -  January 2014 Follow up Jan 2016

Cabinet 2 November 2016

Local

WAO

Review of Council Arrangements for Managing   Improvement - May 2016

O&S 26 September 16

Local

WAO

Review of Decision Making Arrangements in   Relation to Service Change Proposals  - May 2016

O&S 26 September 16

Local

WAO

Financial Resilience Assessment – RCT - May 2016

O&S 26 September 16

Local

WAO

WAO Annual Improvement Report - June 2016

Council 20 July 16

Local

WAO

A report on the quality of the school improvement services provided by the Central South Consortium

C&YP Scrutiny 14  July 16

Local

Estyn

Review of the Council's Strategic Approach to Asset Management - January 2016

O&S 5 July 2016

National

WAO

Managing the Impact of Welfare Reform Changes on Social Housing Tenants in Wales - January 2015

O&S 20 April 16

National

WAO

Young people not in education, employment or training - July 2014

O&S 25 February   16

National

WAO

Delivering   with less - the impact on Environmental Health Services and citizens (RCT) - October 2014

O&S 25 February   16

National

WAO

Supporting the Independence of Older People: Are Councils Doing Enough? - October 2015

H&WB 20 January 16

National

WAO

Good Scrutiny? Good Question!

O&S 18     November 15

National

WAO

 

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