If your bin/bags have not been collected on the day of scheduled collection
, please leave them at the collection point and allow 24 hours before you report it to us.
This will allow us time to catch up following unplanned incidents which may affect collection times.
Please be aware of the black bag waste allowance.
If after 24 hours your bin has still not been collected, you can report your issue.
Putting your bin or black bags out
Put your bins out for collection anytime between 7.00pm the night before and 7.00am on the morning of your normal collection day.
Move bins to the kerbside, ensuring where possible that bins do not obstruct walkways or drop kerb access points.
During periods of inclement weather, bank holidays or other service closures bin collection days may change.
Help us improve - don't include personal or financial information, e.g. your National Insurance number or credit card details.
Please provide a reason and any suggestions you feel are necessary in helping us improve the web page.