Skip to main content

Financial Support for those self-isolating

From the 28th March 2022 the legal requirement to self isolate in Wales ends but the Welsh Government still advises people who test positive for COVID 19 to self isolate. The Welsh Government has also confirmed that it will continue to provide financial support for individuals who self isolate up until 30th June 2022. If you have been told to self-isolate, you may be entitled to a £500 financial support payment through the Welsh Governments “Self-Isolation Support Payment Scheme”.
Please note - you must have been advised by Test, trace, protect (TTP) to Self-Isolate to be eligible for a payment.

You must have registered your positive Lateral Flow Device (LFD) test result within 24 hours of receiving the result. If you do not do this, you will not be eligible for the payment and your application will be rejected. You will need to take a further test and register within 24 hours.

From 28th March 2022, the eligibility for a Self-Isolation Support Payment is now restricted to people who:

  • Have tested positive for Covid-19 (including registering a positive LFD result) and have been told to self-isolate by TTP (this includes the text issued by TTP informing an individual to self-isolate).
  • Are a parent or carer of a child and cannot attend the workplace due to caring at home for a child who has tested positive and has been asked to self-isolate through TTP as a positive case. Please note: parents of children who have been notified through NHS Covid-19 App to self-isolate are not eligible for a payment.

Self Isolation Support Payment

You must also meet ALL of the eligibility criteria below to be entitled to a Self -Isolation Payment of £500: 

  • Be employed or self-employed, and 
  • You are unable to work from home and will lose income as a result and 
  • You or your partner are currently receiving at least one of the following benefits: Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Job Seekers Allowance, Income Support, Housing Benefit and/or Pension Credit 
  • Not a young person for whom a parent / guardian is receiving Child Benefit 

Please ensure that you have the information below available before starting your application as you will NOT be able to submit your application without it: 

  • National Insurance Number 
  • Confirmation of your self-isolation period given by NHS Wales Test, Trace, Protect service (TTP)
  • Your most recent bank statement showing your most recent wages or your most recent wage slip (these will need to be uploaded as part of your application)
Apply for Self Isolation Support Payment

Discretionary Payment

You may be eligible for a £500 Discretionary Payment if you DO NOT currently receive any of the qualifying benefits (above) but meet all of the other eligibility criteria, which is: 

  • You are employed or self-employed and usually receive a weekly income of below £500 (net) 
  • You are unable to work from home and will lose income as a result 
  • You will face financial hardship as a result of not being able to work while you are self- isolating. 
  • You have no recourse to public funds 
  • You are in receipt of Statutory Sick Pay (SSP) or less  

This application is for one person only and any further applications within the same household must be made by each individual 

Please ensure that you have the information below available before starting your application 

  • National Insurance Number 
  • Confirmation of your self-isolation period given by NHS Wales Test, Trace, Protect service (TTP)
  • Your most recent bank statement showing your most recent wages, or your most recent wage slip or proof of self-employment
Application for Discretionary Payment

If you are employed in the social care sector and are employed in an eligible role then you may be entitled to access the Statutory Sick Payment (SSP) enhancement scheme which may be more beneficial to you than the Self Isolation Support Payment scheme – full details of the SSP scheme can be found on our website.

Please note that you are not able to apply to both schemes. 

Self-isolation payments are taxable. If you’re employed, you’ll pay tax on the payment if you go over your tax-free personal allowance. Your tax code will change to collect the tax. You will not pay National Insurance contributions on the payment. If you’re self-employed you must report the payment on your Self-Assessment tax return. 

View Self-isolation support scheme: privacy notice