Halloween Spooktacular - Terms and Conditions of Ticket Sales | Rhondda Heritage Park, Museum of Welsh Mining

Ticket sales are final and are non refundable and non transferable. Inevitably bad weather can affect any event. If we have to cancel the event as it is unsafe to proceed, visitors will be offered an alternative date/time if applicable. A refund will only be offered if Rhondda Heritage Park cancel the event.
By entering the Attraction, you accept that you have a duty to take reasonable steps to ensure your own safety, taking into account any personal medical conditions.
All persons entering the Attraction must pay for admission or hold a valid ticket.
Unnecessary noise or any behaviour likely to cause distress, confusion or nuisance or affect the safety of the other guests or staff is not permitted in any part of the Attraction.
Smoking (including the use of e-cigarettes) is strictly prohibited. Appropriate clothing and shoes must be worn at all times whilst at the Attraction. Clothing bearing political or offensive statements is not permitted in the Attraction.
Animals are not permitted in the Attraction except for guide and assistance dogs.
The consumption of alcohol is strictly prohibited. Anyone who appears to be under the influence of alcohol will not be permitted access to the Attraction.
We are expecting a large number of visitors to the Attraction so there may be a waiting time. Whilst we will endeavour to let you access the Attraction at the allocated time given please be aware that there may be a short wait.
Though every effort will be made to deliver the experience as advertised there may be times where this is not possible. Rhondda Heritage Park reserves the right to amend, change or alter the tour element of the attraction without prior notice.
Rhondda Heritage Park reserves the right to refuse admission to the Attraction, ban from entry to the Attraction, or remove from the Attraction without any right to a refund any person who breaches these terms and conditions.