Overpayments occur where the Council is not informed of a change of circumstance that affects the level of Council Tax assistance we provide, for example an increase in income.
If you are in receipt of Council Tax Benefit, and there is a change to your award that reduces entitlement we will advise that you have been overpaid, the amount of overpayment and what the cause of the overpayment has been.
Under Council Tax Reduction scheme, you will be advised of the incorrect level of reduction / exemption that has been awarded, this amount will be added to your Council tax account. You will then receive a new Council Tax bill to advise of the adjusted level of payments that you will need to make towards your Council Tax charge.
Underlying entitlement
Please note, this will only apply where you have been deemed to have been overpaid Council Tax Benefit (i.e. overpayments that relate to periods prior to 1st April 2013)
We may be able to reduce the amount of an overpayment by using a method called ‘underlying entitlement’.
The principle of underlying entitlement is to award a notional amount of benefit which reduces the amount of any overpayment which has been previously calculated, by the amount of benefit that you would have been entitled to had all the correct facts been established at the time.
When you are notified of your overpayment you will be asked to provide details of your circumstances for the period of the overpayment. You will have a calendar month to provide this information.
Is there a Right of Appeal?
For further information on reviews and the Appeals process see Council Tax Reduction/Council Tax Benefit appeals page|
Contact Information
Telephone: 01443 425002
Fax: 01443 680661
Minicom: 01443 425015
Email: HousingBenefitEnquiries@rctcbc.gov.uk|
Address
Housing Benefits
Rhondda Cynon Taf County Borough Council
Bronwydd House
Porth
CF39 9DL
Or one of our One 4 All Centres|