Telephone the council

Contact RCT
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Many of our services can be accessed through our dedicated contact centre. Telephone numbers and opening hours are detailed below.

Alternatively, you can find out information about a particular service by using our A-Z index and you can also use our extensive Online Forms service.

Key Council Contact Numbers
Service Opening hours Telephone number
24/7 Payment Line..... 24/7 01443 425000

Environmental Services.....
(Including Waste, Highways, Drainage, Public Health & Protection)

8:30 - 5:00 Monday - Friday 01443 425001
Council Tax & Housing Benefits..... 8:30 - 5:00 Monday - Friday 01443 425002
Adult Social Services..... 8:30 - 5:00 Monday - Friday 01443 425003
Regeneration & Planning..... 8:30 - 5:00 Monday - Friday 01443 425004
General Enquiries.....
(Including Recruitment, Housing & Communities First)
8:30 - 5:00 Monday - Friday 01443 425005
Other useful numbers
 Service Opening hours  Telephone number
Education Services 8:30 - 5:00 Monday - Friday 01443 744000
Children's Social Services 8:30 - 5:00 Monday - Friday Cynon Valley - 01685 888800
  8:30 - 5:00 Monday - Friday Taff Ely - 01443 486731
  8:30 - 5:00 Monday - Friday Rhonnda - 01443 431513
Emergencies 'Out of hours' details
'Out of hours'  Telephone number
 Emergency Response..... 01443 425011
 Adult & Children's Social Services..... 01443 849944