Bank Holiday and Seasonal Service Provision

Due to the Bank Holiday on May 26 2014, the Council will be making some changes to services and facility opening hours.

The Council’s main offices will be closed from 5pm on Friday, May 23 until 9am, Tuesday, May 27.

All residents are reminded they can contact the Council with an emergency issue via the Contact Centre on 01443 425001, which is open 24-hours-a-day, seven-days-a-week. 

You can also access a wide range of online services, including paying a bill, ordering recycling bags, booking a bulky item collection and more via the Council website|.

You can also use the extensive search facility within the website to find out more about other services and information. 

Don't forget to also find out what's on during the holidays to keep all the family entertained!

Refuse and Recycling

There will beno changes to refuse and recycling collections over the Bank Holiday.

Find out more about the Council's Refuse and Recycling Services|

There is also information on our Community Recycling Centres|, where you can drop off any items not included in kerbside collections.

Social Care

Many people rely upon care and support in their own homes. Services will remain as usual, with clients informed personally of any changes that may affect them.

Community Meals and Home Care staff continue to work as usual to ensure they receive the services they rely on the most.

If you have a social care emergency that cannot wait until the offices are open again, please contact the Emergency Duty Team on 01443 425012.

Remember that if you have an urgent or emergency issue, you can contact expert advisers in the Council’s Contact Centre 24-hours-a-day, seven days a week on 01443 425001. 

Cemeteries and Bereavement Services

The Council’s Cemeteries will be open as usual over the Bank Holiday period. There are sometimes exceptional circumstances when we have to close the cemeteries to vehicles at short notice.  

If it is necessary to close a cemetery to vehicles, a notice is placed on the Cemetery gates advising the public. As soon as it is safe to do so the Cemetery gates are opened to vehicles.  

The cemeteries can be accessed by pedestrians when closed to vehicles but we would urge people to exercise caution when visiting our cemeteries in adverse weather and to ensure they wear appropriate clothing and footwear to avoid falls and injury.  

The Council is committed to keeping the cemeteries open to visitors and will only take these measures when it is absolutely necessary to protect public safety. 

If you need any information regarding the opening times of our cemeteries please contact Bereavement Services on 01443 402810. Bereavement Services Offices will be closed Bank Holiday Monday.

Cemeteries Information Page |

Public Transport


Public transport services, including buses and trains, often operate different services and timetables during Bank Holidays. You are also advised to contact the relevant companies directly for further information.