When are trade waste collection days?

Trade waste collection days will be on the same day as the   neighbouring areas apart from Aberdare town centre that is collected on a Wednesday. 

How do I buy trade waste bags

At the moment, trade waste bags can only be ordered online.

How do I report a missed collection?

Please report missed collections online and the case will go straight   to the area depot responsible.

Can I temporarily suspend my trade waste collections during this   time?

Yes, please contact us on recycling@rctcbc.gov.uk

Can I keep my bin until my business re-opens?

Yes, you can keep your bin and we will not start collections until you inform us that your business has resumed services.

Will my payments be suspended?

Invoices for 20/21 were sent prior to the outbreak of the virus.  The Council however will not be following up non-payments or invoice issues until services return to normal.

Can I temporary switch to a smaller/bigger bin?

It is possible that we can do this but please expect delays on   deliveries.  Please contact us on recycling@rctcbc.gov.uk for further information.

Can I book a bulky waste collection?

All bulky waste collections have been temporarily suspended.

How do I leave the trade waste scheme?

Contact us on recycling@rctcbc.gov.uk  giving us one month notice.  We may however accept shorter notice periods but these will be dealt with on a case by case basis.

Will my charitable allowance change during this time of temporary service changes?

Your charitable allowance remains unchanged.

I’ve received an invoice
for 20/21, how do I pay?

Please refer to the section on reverse of invoice received “How and where you can pay”

 

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