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The Council has suspended its proactive highway inspections following public health guidance relating to social distancing – but will maintain a response to urgent issues during this challenging period.  

Members of the public can continue to report urgent highway defects to us by calling 01443 425001 (or 01443 425011 out of hours), or via the ‘Report It’ function online, at: www.rctcbc.gov.uk/EN/Contactus/Reportit.aspx.

Residents should limit their reports to genuinely urgent issues at this time, so resources in our Customer Care and Highways departments can be appropriately targeted during this unprecedented health emergency.

Please also be aware that requests or reports via the Council’s social media accounts will neither be received nor actioned during this period.

Posted on Thursday 9th April 2020

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