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Family Information Service

The Family Information Service have launched a new website for parents, carers, children, young people and the professionals that support them. 

What can be found on

Parents and carers

  • Parenting tips
  • Ideas for family activities inside and outside of the home
  • Bookable parenting courses
  • Information and signposting on services available to families, including financial help, finding childcare providers and much more
  • Specific information about CWRS services

Children and Young People

  • Advice and guidance for all children and young people aged up to 25
  • Signposting to relevant services
  • Ideas for things to do inside and outside the home


  • Information on CWRS services such as who is eligible, how you refer and what happens when you refer
  • Instructions on how to apply to become an approved supplier of Play and YEPs activities
  • Bookable training opportunities
  • Find out what our Children and Family Centres have to offer
Family Information Service


Freephone: 0800 180 4151

Freephone from mobiles: 0300 111 4151