Throughout the Coronavirus pandemic the Council has provided significant support to vulnerable residents, co-ordinated from the 7 Community Resilience Hubs situated across the County. Council staff and Community Resilience Volunteers have worked alongside the third sector and Communities to support almost 14,000 vulnerable residents in RCT.

As the Coronavirus situation changes in Wales, the Welsh Government continues to listen to Health advice and review the position.

The latest information and developments can be found on RCT Council pages and at the following links:

Welsh Government     Public Health Wales


From 16 August, those who have previously followed shielding advice no longer need to do so. You can now follow the same rules as the rest of the population in Wales. This means that you should:

  • Wash your hands frequently
  • Keep to the 2-metre social distancing rule
  • Wear a mask or 3-layer face covering in shops and indoor public spaces

Christmas advice for people who were shielding / Christmas bubble

Residents who were asked to Shield for medical reasons (who are on the Shielded Patient list ) can find more information, agreed by all four UK Nations on the links below:

Support & Assistance

You can ask for support at any time if you find yourself in need and do NOT have the support of family, friends or your community.

Your local Community Resilience Hub Teams, Interlink and RCT Volunteers can help with:

  • Support to go out shopping
  • Support to go out to collect a prescription
  • Support to go out to walk a dog
  • Support to access a Community Group or Activity
  • Friendly telephone call to maintain social contact
  • Support to find work, or received work related training
  • Information and guidance about money or benefits
  • Information about the ‘At Home’ library service
  • Information about the Lifeline Plus Service
  • Support for your wellbeing if you are afraid, confused or lonely

You can request help by calling 01443 425020 or by completing the online form request assistance here

The Council will share your details with the relevant department depending on your needs. On occasions we may have to share your details with external organisations if we are unable to provide the support you have asked for.

For more information about how the Council process and protects your information please read the privacy notice. This can be found at the following link

Test, Trace, Protect

If you have been advised to self-isolate by Test Trace and Protect

There is further advice and guidance available online.

Residents who have been advised to ‘Self Isolate’ by the Test, Trace, Protect Contact Tracers AND have NO support network can also request assistance here or alternatively call 01443 425020

If you need further advice or are worried please contact

Age Cymru

Cwm Taf Moragnnwg Health Board 

Mind Cwm Taf

Staying connected with your community

Remember that it’s easy to check in on neighbours, friends and family and others in your community at risk of feeling isolated, without physical proximity or contact. It’s always good to see some-one and talk, so perhaps check in with neighbours a little more often if you can and it is safe and within the current guidelines.


If coronavirus has given you a newfound understanding of what being isolated feels like, and if you are well, you might want to focus on reaching out to the older people in your community. You can find out more about volunteering by contacting Interlink RCT or Volunteering Matters.

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