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Financial Support for those self-isolating

If you have been told to self-isolate, you may be entitled to a £750 financial support payment through the Welsh Governments “Self-Isolation Support Payment Scheme”.
Please note - you must have been advised by Test, trace, protect (TTP) to Self-Isolate to be eligible. If you receive notification to Self-Isolate via the Covid App unless TTP advise you to Self-Isolate you will not be eligible. You need to claim within 21 days of your last day of self-isolation.

Please note you can still apply for financial support If you are employed, and in receipt of benefits, or NOT in receipt of benefits. More information is available below.

As part of Welsh Government’s move to Alert Level Zero, new self-isolation regulations come into effect on 7th August.  These changes mean that in Wales the Welsh Government have: 

  • here for more information on the financial support available, and how to apply.
  • maintained the legal duty to self-isolate for 10 days for all positive cases;  
  • maintained the legal duty to self-isolate for 10 days for close contacts who are not fully vaccinated; 
  • removed the legal duty to self-isolate for fully vaccinated, close contacts; and 
  • removed the legal duty to self-isolate for under 18s.

Consequently, and to reflect these policy changes, from 7th August 2021, the self-isolation payment will increase from £500 to £750. 

The increased payment of £750 will apply to anybody who is advised to self-isolate from Saturday 7th August 2021 (which will be under the new criteria). All outstanding eligible applications at that point for periods of self-isolation starting before 7th August 2021 will be paid £500 under the previous policy position of the scheme. 

This financial support is designed to help ensure people who have tested positive for COVID-19 and their close contacts (who are not fully vaccinated) self-isolate for the required period to prevent the onward spread of the virus. The payments are also available to parents and carers whose children have been asked to self-isolate as positive cases.  They are also designed to encourage individuals who are eligible for this payment to get tested if they have symptoms. This is important to help stop the transmission of COVID-19 and avoid further economic and societal restrictions.

Self Isolation Support Payment

You must meet ALL of the eligibility criteria below to be entitled to a Self Isolation Payment of £750: 

  • have been told to stay at home and self-isolate by TTP, either because you have tested positive for coronavirus or have recently been in close contact with someone who has tested positive and are not fully vaccinated, OR; 
  • are a parent or carer of a child who has been asked to self-isolate through TTP  as a positive case. Please note: parents of children who have been notified through the NHS Covid-19 App to self-isolate are not eligible for a payment. OR; 
  • have been notified by the NHS Covid-19 App to self-isolate because they have recently been in close contact with someone who has tested positive, are not fully vaccinated and are directed by TTP to self-isolate. This requirement can be individually verified;  

The applicant must also be: 

  • employed or self-employed, and 
  • You are unable to work from home and will lose income as a result and 
  • You or your partner are currently receiving at least one of the following benefits: Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Job Seekers Allowance, Income Support, Housing Benefit and/or Pension Credit 
  • Not a young person for whom a parent / guardian is receiving Child Benefit 

Please ensure that you have the information below available before starting your application as you will NOT be able to submit your application without it: 

  • National Insurance Number 
  • Confirmation of your self isolation period given by either: - NHS Wales Test, Trace, Protect service (TTP)
  • Your most recent bank statement showing your most recent wages or your most recent wage slip (these will need to be uploaded as part of your application)
Apply for Self Isolation Support Payment

Discretionary Payment

You may be eligible for a £750 Discretionary Payment if you DO NOT currently receive any of the qualifying benefits (above) but meet all of the other eligibility criteria, which is: 

  • You are employed or self-employed and usually receive a weekly income of below £500 (net) 
  • You are unable to work from home and will lose income as a result 
  • You will face financial hardship as a result of not being able to work while you are self- isolating. 
  • You have no recourse to public funds 
  • You are in receipt of Statutory Sick Pay (SSP) or less  

This application is for one person only and any further applications within the same household must be made by each individual 

Please ensure that you have the information below available before starting your application 

  • National Insurance Number 
  • Confirmation of your self isolation period given by either: 
    • NHS Wales Test, Trace, Protect service (TTP)
  • Your most recent bank statement showing your most recent wages, or your most recent wage slip or proof of self-employment
Application for Discretionary Payment

If you are employed in the social care sector and are employed in an eligible role then you may be entitled to access the Statutory Sick Payment (SSP) enhancement scheme which may be more beneficial to you than the Self Isolation Support Payment scheme – full details of the SSP scheme can be found on our website.

Please note that you are not able to apply to both schemes. 

Self-isolation payments are taxable. If you’re employed, you’ll pay tax on the payment if you go over your tax-free personal allowance. Your tax code will change to collect the tax. You will not pay National Insurance contributions on the payment. If you’re self-employed you must report the payment on your Self-Assessment tax return. 

View Self-isolation support scheme: privacy notice