To manage the gradual lifting in restrictions, there is an emerging range of guidance and information available to support businesses. This page will be updated as new information becomes available.

Eat Out to Help Out

The UK Government’s “Eat Out to Help Out” scheme has now been launched.  From 3 -31 August diners will be able to enjoy half-price meals in more than 72,000 venues. Businesses can now register to join the scheme and people can find out which restaurants are taking part online.

For business that have registered there are promotional materials available online that can be used to publicise their involvement in the scheme.

General Guidance for the Workplace

Keep Wales Safe - At Work - Guidance for Employers and Employees on keeping work places and workers safe (Welsh Government)

Taking all reasonable measures to maintain physical distancing in the workplace (Welsh Government)

Working Safely During the Coronavirus Outbreak  – a short guide which includes information on practical measures such as putting in place social distancing measures, staggering shifts and providing additional handwashing facilities.Health and Safety Executive (HSE)

Assessing and managing risk so businesses can protect their workers and others from coronavirus (HSE)

Advice on using Personal Protective Equipment (PPE) in work Health and Safety Executive (HSE)

Sector Specific Guidance


Guidance from Welsh Government recognising there are some occasions when it is not always possible to maintain 2m and setting out additional measures businesses need to put in place to reduce the risk of coronavirus.

Visitor and Tourism

Dedicated support and guidance is being prepared in readiness for the Welsh Government’s announcement that the Visitor and Tourism industry can re-open in Wales.

As restrictions to the lockdown in Wales are gradually eased, the Welsh Government has outlined its proposed vision (review of 19th June) for the outdoor visitor economy in Wales to begin re-opening from Monday, 6th July, although this is dependent on the ongoing coronavirus situation.  Further, more detailed information can be found on the Welsh Government’s website.

In order to help businesses to prepare and provide customers and communities with reassurance that all Public Health measures have been considered, Visit England has worked with the other national tourism organisations (including Visit Wales) on a UK-wide industry standard and consumer mark to provide reassurance as the sector works towards reopening.

The We’re Good To Go industry standard and supporting mark means businesses can demonstrate that they are adhering to the respective Government and Public Health guidance, have carried out a COVID-19 risk assessment, and checked that they have the required processes in place.

The scheme is free to join and open to all businesses across the industry.  Businesses can access the scheme here.

To obtain the mark, businesses must complete a self-assessment through an online platform including a check-list confirming they have put the necessary processes in place, before receiving certification and the We’re Good To Go mark for display in their premises and online.  The scheme covers nine different sectors across the industry with sector-specific questions for businesses; whilst advice and guidance on completing the risk assessments and cleaning requirements can be found from the following:


Welsh Government

UK Hospitality

Further support is also available via a dedicated call centre, which is directly supported by Business Wales, on 0345 873 8050.

Please note that any businesses that own multiple elements (e.g. outdoor activity provider that also owns a self-catering premises) will have to go through the application process for each element.

Useful Links

Latest sector-specific Coronavirus Bulletins from Business Wales:

Financial support available for businesses:

Sign up to the latest newsletters from Visit Wales

View our Tourism Business Recovery Guidance 

Return to work protocol: manufacturing - advice for restarting a manufacturing business and managing the risk to employees (Welsh Government).

The UK Government has published 8 guides covering a range of different types of work. Many businesses operate more than one type of workplace, such as an office, factory and fleet of vehicles, so businesses may need to look at more than one.  The guides have primarily been produced for England but contain useful information.

Guidance on Restarting Building Work  aimed at companies working in the domestic sector guidance (Federation of Master Builders)

Food Delivery and Takeaway Businesses

Following the Government restrictions placed on public houses, restaurants, cafes etc. businesses may look to change the way they operate and diversify, for example, by considering advertising and providing food from the normal menu or new dishes for delivery or takeaway.

This document's advice should be used in conjunction with, and to supplement the business’s own food policy (Safer Food Better Business (SFBB), or equivalent). If you don’t use SFBB, your food safety management system should be updated accordingly.

All staff need to be informed of the background of coronavirus including transmission routes, symptoms and what to do if staff become ill, self-isolation requirements and other relevant information to be able to effectively control the spread of coronavirus.  The Government have issued guidance on COVID-19 for employees and businesses

Advice is changing rapidly as this virus progresses, and this guidance note may need revision at a later date if Government or industry advice changes.

Promotional Material and Resources

There are promotional resources available to help businesses and employers keep their workplace safe. 

The Welsh Government has produced several safety and physical distancing signs for employers

Rhondda Cynon Taf Council has also produced signs regarding social distancing.

Rhondda Cynon Taf Council

Chartered Institute of Environmental Health (CIEH)

All these resources can be downloaded and printed off for display.

Other Support

Business Wales have a variety of different webinars available aimed at supporting small and medium size businesses.  They cover a range of key topics to help minimise the impact of the virus and improve business sustainability.

Help us improve - don't include personal or financial information, e.g. your National Insurance number or credit card details.