Community Resilience Hubs are to be established across the County Borough to support those who have been advised by the UK and Welsh Governments to self-isolate - those who are aged over 70 years of age, have a pre-existing health conditions, are pregnant or are displaying symptoms of the virus. 

A total of seven hubs will co-ordinate Council Staff, and Community Resilience Volunteers, alongside the third sector, to support between 10,000 & 15,000 vulnerable people who are now required to self-isolate for a period of at least 12 weeks.  The Hubs will also support those who are aged over 70 years of age, have a pre-existing health condition, are pregnant or are displaying symptoms of the virus. These facilities are not open to the public.

If you do not have people who can help and support you, residents are advised Request Assistance here.

Alternatively you can contact the Council on 01443 425020.

Please Note: If you require Critical Adult Social Care Support, please call 01443 425003 (Mon-Fri, 8.30am-5pm) or the Emergency Duty Team on 01443 743665 (outside of these hours).

Vulnerable residents with serious underlying health conditions will shortly receive a letter from the NHS by post and are directed to seek support from friends, family or neighbours for tasks including delivering food and medicine during this period in line with the advice set out in the letter.

If you do not have people who can help and support you, residents are advised Request Assistance here.

Alternatively you can contact the Council on 01443 425020.

Please Note: If you require Critical Adult Social Care Support, please call 01443 425003 (Mon-Fri, 8.30am-5pm) or the Emergency Duty Team on 01443 743665 (outside of these hours).

Residents in these circumstances are advised that they will continue to get the healthcare they require during this period. Your GP practice and hospital care team know who is in this higher risk category and will be in touch if any changes are needed to your care.

The Council is currently calling for volunteers to play a role in this community resilience support, working alongside Council Officers and the third sector - more details on how residents can help is available on the Community Resilience pages.

Further detailed advice on isolating at home.

Help us improve - don't include personal or financial information, e.g. your National Insurance number or credit card details.