Many of our services can be accessed through our dedicated contact centre. Telephone numbers and opening hours are detailed below (We welcome calls in Welsh).

Key Council Contact Numbers
ServiceOpening hoursTelephone number
24/7 Payment Line... 24 hour  01443 425000

Environmental Services...
(Incl Waste, Highways, Drainage,
Public Health & Protection)

8:30am - 5pm Monday - Friday  01443 425001
Council Tax & Housing Benefits... 8:30am - 5pm Monday - Friday  01443 425002
Adult Social Services... 8:30am - 5pm Monday - Friday  01443 425003
Regeneration & Planning... 8:30am - 5pm Monday - Friday  01443 425004
General Enquiries & Education... 8:30am - 5pm Monday - Friday  01443 425005
Children's Social Services... 8:30am - 5pm Monday - Friday  01443 425006
Textphone (Sensory Support Line)... 8:30am - 5pm Monday - Friday  01443 425015
Emergencies 'Out of hours' details
Emergency out of hours (evenings and weekends)Telephone number
Emergency Response...                                                                               01443 425011
Adult & Children's Social Services...  01443 425012

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