From Monday, 23 March the Council’s contact centre was repurposed to respond to coronavirus – please only contact the Council for essential/emergency requests. Our full focus is to prioritise all services in response to coronavirus. Normal Council response standards will not apply in these circumstances.
The Lifeline service will continue to run to help our most vulnerable.
Key Council Contact Numbers
| Service | Opening hours | Telephone number |
|---|
| 24/7 Payment Line |
24 hour |
01443 425000 |
| Environmental Services |
8:30am - 5pm Monday - Friday |
01443 425001 |
| Council Tax, Business Rates and Benefits |
8:30am - 5pm Monday - Friday |
01443 425002 |
| Adult Social Services |
8:30am - 5pm Monday - Friday |
01443 425003 |
| Planning |
8.30am – 5pm Monday - Friday |
01443 425004 |
| General Enquiries |
8.30am – 5pm Monday - Friday |
01443 425005 |
| Children's Social Services |
8:30am - 5pm Monday - Friday |
01443 425006 |
| Textphone (Sensory Support Line) |
8:30am - 5pm Monday - Friday |
01443 425015 |
|
Homefinder
|
9:00am – 5pm Monday – Friday |
01443 425678 |
Emergencies 'Out of hours' details
| Emergency out of hours (evenings and weekends) | Telephone number |
|---|
| Emergency Response |
01443 425011 |
| Adult & Children's Social Services |
01443 743665 |