The Mental Health Independent Living Service provides support to adults aged 18 and over who are experiencing mental health issues. Support can be provided on an individual or group basis and aims to help achieve a more independent life style. 

A key worker will support you in identifying and pursuing opportunities of your choice that will enable you to reach your individual goals.

Your key worker will discuss and agree a plan of support with you that best suits your assessed needs. This is called your ‘Individual Plan’ and shows what type of support you require and how this will be provided. You can discuss changes to this plan along with your key worker at any time.

There are a number of different ways that the service can support you. 

Some examples are detailed below:

  • find activities that will give you opportunities to meet people in a suitable setting
  • introduce you to community facilities to help you develop skills and make new friends
  • manage every day tasks such as shopping, budgeting and maintenance of your home
  • help you to use facilities in your community more confidently, such as community centres, sports centres and libraries
  • increase your confidence using public transport in order to become more independent
  • maintain your health and well-being through a variety of means, for example going to leisure centres
  • attend all relevant appointments and manage weekly activities
  • identify other ways of finding support, and learning and development opportunities and improve existing skills
  • offer structured courses to manage and improve your mental health and well-being any individual support that you receive will involve a financial assessment. This assessment is in line with the current guidelines of our Fairer Charging Policy. There is a factsheet that explains more about our Fairer Charging Policy and you can download this under the related documents area of this page or request a copy if you want to find out more

For more information you can download the Independent Living Service leaflet from this page or to contact a member of the team please use the relevant number shown below. If your key worker is unavailable you can leave a message and they will get back to you as soon as they can. 

Rhondda

Independent Living Service 
Pentre Municipal Offices
Llewellyn Street
Pentre
CF41 7BT
Tel: 01443 424350

Cynon Independent Living Service

Cynon Valley Principal Office
Llewellyn Street
Trecynon
Aberdare
CF44 8HU 
Tel: 01685 887883

Taf Independent Living Service

Ty Draw The Avenue;
The Common
Pontypridd
CF37 4DF
Tel: 01443 486856

Community Services Complaints Officer

Ty Elai
Dinas Isaf East;
Williamstown
CF40 1NY
Tel: 01443 425450 / 425457

Normal hours of service for the Independent Living Service are Monday to Thursday from 8.30am to 5pm and from 8.30am to 4.30pm on Fridays.

If you or the person you care for requires help from Social Services, contact our First Response Service on 01443 425003 or email socialservices@rctcbc.gov.uk

Emergency Out of Office Service provides an emergency response to a social care crisis outside of normal office hours, on bank holidays and at weekends. Telephone: 01443 743665

The Independent Living Service is conducting a survey with its service users in order to evaluate the quality of service being delivered and look at how this service could be improved if needed.

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