Rhondda Cynon Taff Citizens’ Advice Bureau are available to offer support on money matters, debts and Debt Relief Orders, employment, housing, mental health and welfare benefits.

Open to all, regardless of their age, income or employment status, the team of staff and volunteers offer one-to-one support on benefits, form filling, debts including rent arrears and mortgages and other financial agreements, fuel poverty, mental health and more.

You can also access help to learn how to manage your money, safe and responsible borrowing and understanding the impact of the recently announced benefit reforms and public sector spending cuts. 

The service runs a series of open surgeries and appointments available throughout Communities First offices and community venues across Rhondda Cynon Taff and beyond. We would advise arriving towards the start of the session.

To find out where your local drop-in is please view the table below.
Community drop-ins are limited to 6 clients per session, first come first served. This does not include Pontypridd or Mountain Ash office drop-in services.
Please call 01443 409284 or 01443 477113 to check availability or if you have an existing caseworker.

Benefit and Debt Advice Surgeries
TownVenuePostcodeDayTime

Aberdare

Careers Wales, 44-49 Cardiff Street

CF44 7DG

Monday

9:30 - 12:00

Penywaun

Cana Centre, Gwadlsy Street

CF44 9DE

Monday

13:00 - 15:00

Tonypandy

Job Centre Plus Tonypandy, Thistle House

CF40 2EP

Monday

10:00 - 12:00

Pontypridd

Citizens Advice RCT, 5 Gelliwastad Road

CF37 2BP

Monday

9:30 - 12:30

Mountain Ash

Citizens Advice RCT, Mountain Ash Library

CF45 3EY

Monday

9:30 - 12:30

Abercynon

Abercynon Library

CF45 4SU

Tuesday

14:00 - 16:00

Church Village

Garth Olwg Lifelong Learning Centre

CF38 1RQ

Tuesday

9:30 - 11:30

Fernhill

Community Centre

CF45 3EF

Tuesday

9:00 - 11:00

Pontygwaith

Community Centre

CF43 3LD

Tuesday

13:00 - 15:00

Porth

Porth Library, Porth Plaza

CF39 9PG

Tuesday

10:30 - 12:30

14:00 - 16:00

Tonyrefail

Capel Farm

CF39 8AB

Tuesday

10:00 - 12:00

Treherbert

Cwmni, 156 Bute Street

CF42 5PE

Tuesday

13:00 - 15:00

Ystrad

Llys Ben Bowen Thomas

CF41 7RE

Tuesday

9:00 - 11:00

Pontypridd

Citizens Advice RCT, 5 Gelliwastad Road

CF37 2BP

Tuesday

13:00 - 16:00

Bryncynon

Feel Good Factory

CF45 4XZ

Wednesday

13:00 - 15:00

Gilfach Goch

Community Association

CF39 8TG

Wednesday

10:00 - 12:00

Ferndale

Ferndale Arts Factory, The Strand

CF43 4LY

Wednesday

10:00 - 12:00

Pontypridd

Citizens Advice RCT, 5 Gelliwastad Road

CF37 2BP

Wednesday

9:30 - 12:30

Mountain Ash

Citizens Advice RCT, Mountain Ash Library

CF45 3EY

Wednesday

13:00 - 16:00

Cwmbach

Cornerstone Church

CF44 0AS

Thursday

9:00 - 11:00

Penywaun

Cana Centre, Gwladys Street

CF44 9DE

Thursday

13:00 - 15:00

Rhydyfelin

Regeneration Partnership, Elm Street

CF37 5DF

Thursday

14:00 - 16:00

Trebanog

Tenants Association

CF39 9LX

Thursday

10:00 - 12:00

Treherbert

Cwmni, 156 Bute Street

CF42 5PE

Thursday

13:00 - 15:00

Pontypridd

Citizens Advice RCT, 5 Gelliwastad Road

CF37 2BP

Thursday

9:30 - 12:30

Abercynon

Abercynon Library

CF45 4SU

Friday

14:00 - 16:00

Ferndale

Ferndale Arts Factory, The Strand

CF43 4LY

Friday

10:00 - 12:00

Pontyclun

Pontyclun Library, Heol Y Felin

CF72 9BE

Friday

14:00 - 16:00

Tonypandy

Job Centre Plus Tonypandy, Thistle House

CF40 2EP

Friday

9:00 - 11:00

Ysbyty Cwm Cynon

Info Stand

CF45 4BZ

Friday (Fortnightly)

10:00 - 12:00

Mountain Ash

Citizens Advice RCT, Mountain Ash Library

CF45 3EY

Friday

9:30 - 12:30

Pontypridd

Citizens Advice RCT, 5 Gelliwastad Road

CF37 2BP

Saturday

9:30 - 12:30 

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