The Credit Management Department collect payments for invoices and Fixed Penalties raised by the various departments within Rhondda Cynon Taf County Borough Council.
If you have a query regarding your invoice or fixed penalty notice then you must contact the Service Department responsible for the provision of the service you have received or issuing the Fixed Penalty Notice and they will be able to assist you fully. The Credit Management team will not be in a position to answer these queries in full and may have to redirect you to the correct Department.
Pay an Invoice Online – You will need your invoice number to enable you to pay online.
Pay a Fixed Penalty notice online - You will need your reference number and fine amount to hand. Both are present on your fixed penalty notice.
Pay by Direct Debit – We offer payment by Direct Debit for invoices, please contact 01443 680533 to obtain a mandate form. We do not offer payment by Direct Debit for Fixed Penalty notices.
In person – Payment can be made in person using cash, cheque and credit/debit cards, at your nearest One4all Centre which are open during the following times:
One4All Opening Hours
||Monday - Friday 9am - 4pm
||Monday - Friday 9am - 3:30pm
||Monday - Friday 9am - 3.30pm
||Monday - Friday 9am - 3pm
Monday - 9am - 3.30pm, Wednesday 9 - 1pm, Friday 9am - 3.30pm
At your local Post Office – Payment can be made by Cash, Cheque and Credit/Debit Card, at your local Post Office, using the bar code on the front of your invoice. All cheques should be made payable to Post Office Counters Ltd.
At a branch of Barclays Bank – Using the bank giro slip on the invoice, you can make payment, free of charge, at any branch of Barclays Bank.
Bankers’ Automated Clearing Services (BACS) – Payment can be made direct to the Councils’ Bank account using sort code 20-68-76 and account number 20639427. You will need to quote your invoice number as the payment reference.
Payzone – Payment can be made using the barcode on the front of the invoice, at any retail outlets displaying the payzone logo.
By Telephone – Payment can be made by Debit or Credit Card by telephoning the Credit Management Department on 01443 680533.
If you have a query with the service or invoice you have been provided with, please select the correct department from the following list and follow the link to their web page. If you are unable to find the answer online, contact details with be present on the web pages.
Education Fixed penalty queries
Environmental Fixed penalty queries
Pay a Dog Fouling Fine
Building Control (Including open and derelict properties)
Corporate Estates (rental of land, garages and other Council owned buildings)
Direct Care payments
Highways (Damage to street furniture)
Home to School Transport
Meals On Wheels
Parks and Countryside (Including Pitch fees and Leisure Centres)
Payroll – 01443 680397
Pensions – 01443 680611
Public Health and Protection
Rechargeable Works (Property)
Residential Care (Nursing and Care Homes, including Respite Care)
Vision Products (Including Equipment and Adaptations)
Help us improve - don't include personal or financial information, e.g. your National Insurance number or credit card details.
Please provide a reason and any suggestions you feel are necessary in helping us improve the web page.