A key worker is the person in the team who has been allocated your referral.
Your key worker will firstly arrange to meet with you, sometimes accompanied by a care coordinator.
This is the person who you will have most contact with and will support you through your journey with ILS. They will help you in creating your individual plan and will be your point of contact should you wish to contact the team.
Your key worker will be honest and open, always working to our codes of practice in a person centred way.