Your right to privacy is very important to us and we recognise that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. The following covers the information collection, processing and storage practices for this website. This information should be read in conjunction with the Council’s Corporate Privacy Notice.
Information we collect
When someone visits this website we collect standard log information and diagnostic information. We do this to find out things such as the number of visitors to the various parts of the site and to identify and resolve issues. We collect this information in a way which does not identify anyone. We will not associate any data gathered by this means with any personally identifying information from any source.
If you choose to complete any of our electronic forms (e-Forms) your personal data will be shared with the relevant service area in order for them to process your request.
How we protect your information
All information input into our e-Forms is securely transferred to our servers. The information will be stored within our Customer Relationship Management System and/or sent to relevant service sections.
The information that you provide will be processed in accordance with the provisions of the data protection legislation. However, the council has a duty to protect public funds and may use the information for the purpose of preventing and detecting fraud.
The council has no way of knowing if any person providing information through this site is who they say they are. We shall assume all information is genuine and cannot be held responsible for any action taken as a result of relying on it. If you have any reason to think someone has provided information to the council using your identity please let us know by contacting customer services.
Help us improve - don't include personal or financial information, e.g. your National Insurance number or credit card details.
Please provide a reason and any suggestions you feel are necessary in helping us improve the web page.