The Council’s Housing Solutions Service has now re-opened to the Public at:

Sardis House, Sardis Road, Pontypridd, CF37 1DU

However, in order to continue to manage the risk of COVID-19 as safely as possible please note that you may only be seen by a member of the Housing Solutions Team on the day you present in person if you are either homeless on the day or have a critical housing need. 

Where you may be homeless at a future time or where there is time to work with you to resolve your housing difficulties, your personal contact details will be taken and a Housing Duty Officer will make further contact with you by telephone to complete a full assessment and provide you with further advice and support.

Alternatively contact us by:

Telephone: 01443 495188

Email: homelessness@rctcbc.gov.uk