Have you put your waste out on the correct day?
Black bags
If the black bags were not at the collection point by 7am or you put out too many black bags the collection was not missed and we are unable to return until the next scheduled collection.
Household Black Bag Waste Allowence in Rhondda Cynon Taf
If after 24 hours your household waste has still not been collected, you can report your issue.
Please note: If you have used a CLEAR recycling bag in your food waste recycling/caddy this WON’T be collected as it will contaminate other recycling.
This is NOT a missed collection.
Please remove the CLEAR bag and place back out for collection on your next collection day.
More details can be found here – www.rctcbc.gov.uk/foodwaste
Recycling
If the recycling bags were not at the collection point by 7am or the recycling bag is contaminated / items not recycled at kerbside the collection was not missed.
If contaminated, please take the waste in and sort into the appropriate recycling bags. We are unable to return to collect your re-sorted bags until the next scheduled collection.