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Access and Inclusion Service Terms and Conditions

The following terms and conditions relate to the Training Schedule provided for this academic year. Receipt of the course booking forms confirms acceptance of these conditions.

Payment terms

The cost of each course is indicated alongside the relevant course. The booking fee takes into account fees incurred to facilitate room hire, refreshments and administration costs.

**Please note - booking fees are completely non-refundable once a place on the course has been confirmed. Cheque book schools will receive an external invoice from RCT. Non cheque book schools will note a deduction via a journal transfer completed by Education

Finance. Please ensure you clearly identify which budget area the training is to be charged to**

Confirmation of booking

Bookings can be made online by filling in the relevant booking form on the website.

Confirmation of allocated places will be confirmed via email and sent to the email address provided on the completed booking form.

Cancellation or Non attendance

In the event that an attendee cannot attend the course please notify the Service on 01443 744333 as soon as possible. Course fees will not be reimbursed. However schools are able to send an alternative representative at no extra charge.

All cancellations must be confirmed via email. 

Cancelling courses

The Service reserves the right to cancel a training course or substitute the named facilitator. If a course is cancelled, attendees will be sent notification using the contact details on the booking form.


Under no circumstances can delegates transfer booking fees from one course to another.


All delegates will be requested to complete a training evaluation form; the information provided will help to improve the training offered and future delivery of the training. Some course delegates will be sent a Post Training Evaluation form, the term following the training course to measure the impact of the training they have received.

For further information about the full list of available courses and sessions, please contact the training desk at Access & Inclusion on 01443 744333 or via email to A&