What is the Business Improvement District (BID) levy?
The BID levy is a charge payable in respect of non-domestic properties in the Business Improvement District area of Tonypandy town centre. The first BID Levy demand notice will cover the remaining 6 months of the financial year, 1st October 2025 to the end of March 2026. An annual demand notice will be issued every March for the Period April to March until March 2030 when the final demand will cover the period April 2030 to the end of September 2030.
View how to pay your BID levy bills
What is Tonypandy BID?
Tonypandy Business Improvement District (BID) is a non-local authority body and a private company, responsible for providing and managing the Business Improvement District services for Tonypandy town centre. The company was established as a result of the outcome of a
BID ballot process in July 2025.
Who do I contact with an enquiry about the BID?
If your enquiry is about payment or the amount you are charged then you should contact Rhondda Cynon Taf County Borough Council. However, if your enquiry is about the BID services or anything other than payment you should contact Tonypandy BID via Email:
mandy.jenkins@themeans.co.uk or 07803 503 972.
What is the Council’s role in the BID?
By law, the Council is the billing authority for any business improvement district in its area which means it is responsible for the collection of BID levies. The Council is not responsible for providing the BID services because these are delivered by the non-local authority body, Tonypandy BID Ltd.
Who has to pay the BID levy?
The person or organisation liable to pay the non-domestic rates for the property is liable to pay the BID levy. Where a property is occupied this will be the occupier, for empty properties the person or organisation entitled to occupy the property is liable to pay. This will normally be the leaseholder or the owner.
Do the Council and other public sector bodies pay the BID levy?
Yes. The Council and the other public bodies must pay the levy on properties within the BID area for which they are liable to pay non-domestic rates.
Can I opt out of the BID?
No. The BID is legally binding on the non-domestic ratepayers in the Business Improvement District area, following the successful ballot outcome
How much is collected in BID levies?
Approximately £18,000 per year is collectable through the levy.
What happens to the money collected through the levy?
The funds collected through the levy can only be used to pay for BID services and a percentage of the Council’s costs in collecting the levy. The Council holds the funds before making payment to the BID Body (Tonypandy BID Ltd) for it to pay for the services that are provided by the Company.
What do I get for my money?
Over the next year, Tonypandy BID will start delivering on the pledges in their proposal document:
- Attracting people to town through an events programme, effective marketing and advertising
- Incentivise people to shop locally with a loyalty scheme.
- Work with other stakeholders to access funding and strengthen the voice of businesses on matters that affect the town centre.
- Encourage and support new businesses to open in Tonypandy and start trading successfully.
- Encourage locals and visitors to explore the town centre through a series of themed trails.
- Link up with local attractions to encourage visitors to the area into the town centre and improve perceptions.
- Lobby local transport services to improve services to and from our town centre and better promote our free parking offer.
You should contact Tonypandy BID Ltd if you have any further questions about the BID services.
Aren’t these services already provided by the Council?
No the services provided under the BID must be additional services not already provided by the Council or enhancements to existing services.
Is there an increase in the BID levy each year?
There will be an annual inflationary increase of all levy charges year on year for the duration of the Business Improvement District.
The property is unoccupied do I still need to pay?
Yes. The ratepayer for an unoccupied property is also liable to pay a BID levy.
Can I pay by instalments?
No. The BID levy is payable in one payment.
If you have genuine financial difficulty and are unable to pay then you should contact the Council straight away on 01443 425002 Never ignore requests for payment as this will only make the situation worse.
I voted against the BID or wasn’t eligible to vote at the time of the ballot, do I still have to pay?
Yes the positive result of the BID ballot held in July 2025 is binding on all non domestic ratepayers in the BID area from the 1st October 2025 to the 30th September 2030. This includes persons or organisations who become rate payers after the date of the ballot.
Do I automatically become a member of the Tonypandy BID Ltd company?
Individuals from all organisations that were eligible to vote may become members of the company. Any member can stand for election to the Board. Company members may subsequently nominate themselves for directorships or to sit on one of the company’s theme groups. The Board will set the strategic direction of the BID, provide governance and manage any staff which will deliver the projects and services as set out in the BID Proposal.
Please get in touch with us if you would like to get involved in the Board or the Theme Groups by calling Mandy Jenkins on 07803 503972 or emailing mandy.jenkins@themeans.co.uk
How can I pay my BID bill?
Pay online using a debit or credit card.
Have your 8 digit BID account reference number, beginning with a 7, to hand.
Online banking or BACS transfer;
Pay to: Rhondda Cynon Taf CBC
Sort Code: 20-68-92
Account No: 20639427
Please always quote your 8 digit BID account reference number, beginning with a 7, in every transaction.
By Post
Send cheques made payable to RCTCBC to Council Offices, Ty Elai, Dinas Isaf East Ind Est, Williamstown, Tonypandy, CF40 1NY. Please always quote your 8 digit BID account reference number, starting with a 7, on the reverse.
In Person
Use the electronic payment kiosk at the Council’s One 4 All Centres – details available on www.rctcbc.gov.uk/contactus - and remember to have your 8 digit BID account reference number, beginning with a 7, to hand.
By Telephone
To the customer contact centre, on 01443 425002, to pay by debit or credit card.
Contact Us
For queries regarding your bill, check the website www.rctcbc.gov.uk
E-mail to: revenues@rctcbc.gov.uk
Tel: 01443 425002
Letters to Council Offices, Ty Elai, Dinas Isaf East Ind Est, Williamstown, Tonypandy, CF40 1NY
For queries regarding BID services
E-mail: mandy.jenkins@themeans.co.uk
Tel: 07803 503972