From Monday, 23 March the Council’s contact centre was repurposed to respond to coronavirus – please only contact the Council for essential/emergency requests. Our full focus is to prioritise all services in response to coronavirus. Normal Council response standards will not apply in these circumstances.

The Lifeline service will continue to run to help our most vulnerable.

Key Council Contact Numbers
ServiceOpening hoursTelephone number
24/7 Payment Line 24 hour  01443 425000
Environmental Services 8:30am - 5pm Monday - Friday  01443 425001
Council Tax, Business Rates and Benefits 8:30am - 5pm Monday - Friday 01443 425002
Adult Social Services 8:30am - 5pm Monday - Friday  01443 425003
Planning  8.30am – 5pm Monday  - Friday  01443 425004
General Enquiries 8.30am – 5pm Monday  - Friday  01443 425005
Children's Social Services 8:30am - 5pm Monday - Friday  01443 425006
Textphone (Sensory Support Line) 8:30am - 5pm Monday - Friday  01443 425015

Homefinder  

9:00am – 5pm Monday – Friday 01443 425678
Emergencies 'Out of hours' details
Emergency out of hours (evenings and weekends)Telephone number
Emergency Response                                                                            01443 425011
Adult & Children's Social Services  01443 743665 

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