From Monday, 23 March the Council’s contact centre will be repurposed to respond to coronavirus – please only contact the Council for essential/emergency requests. Our full focus is to prioritise all services in response to coronavirus. Normal Council response standards will not apply in these circumstances.

The Lifeline service will continue to run to help our most vulnerable.


Key Council Contact Numbers
ServiceOpening hoursTelephone number
24/7 Payment Line... 24 hour  01443 425000
Emergency Council Services 8:30am - 5pm Monday - Friday  01443 425001
Adult Social Services... 8:30am - 5pm Monday - Friday  01443 425003
Children's Social Services... 8:30am - 5pm Monday - Friday  01443 425006
Textphone (Sensory Support Line)... 8:30am - 5pm Monday - Friday  01443 425015
Emergencies 'Out of hours' details
Emergency out of hours (evenings and weekends)Telephone number
Emergency Response...                                                                               01443 425011
Adult & Children's Social Services...  01443 743665 

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