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Care 2 Work and Step in the Right Direction Privacy Notice

How we use your personal information for the Employment, Education and Training Team’s Care2Work and Step in the Right Direction programme purposes

The Council provides services for local communities and the people who live in them. Undertaking this work means that we must collect and use information about the people we provide services to and keep a record of those services. Because we collect and use personal information about individuals we must make sure that they know what we intend to do with their information and who it may be shared with. 

We have summarised in this privacy notice some of the key ways in which we use your personal information for Care2Work and Step in the Right Direction purposes. This information should be read in conjunction with the Council’s corporate privacy notice.

1. Who we are, what we do.

The Employment, Education & Training Team is dedicated to enhancing career and work opportunities for school pupils, young people in and leaving care and those unemployed not in education, employment or training. Providing support and advice and delivering a range of programmes to improve employability and employment prospects.

The Care2Work programme provides children looked after, young people with care and support needs and care leavers aged 16-25 with encouragement and support to identify and access a range of training and employment opportunities.

Care2Work coordinate a catering project in partnership with the Council’s Catering Services department ‘Cater2Work’ at one of the council’s catering facilities.  This is a seven week work experience placement for Care2Work participants, Step in the Right Direction Trainees and individuals on other RCT Council employability programmes aged 16 -25.  During the seven weeks the young people learn and develop valuable employment and life skills and gain relevant qualifications.

Step in the Right Direction is a two year paid traineeship programme for children looked after aged 16-25 living in and leaving care in Rhondda Cynon Taff.  Support is provided to enable the young people to gain valuable work experience and training to improve employability skills and help them to gain full time employment at the end of the programme.

2. What and whose personal information we hold?

We hold information about young people who engage on our Care2Work and Step in the Right Direction Programmes.

The types of information we collect and use will typically include:

  • Contact details, including name, address, telephone numbers, email addresses, emergency contact information, employment and education history
  • Identifying details, including date of birth and national insurance number
  • Risk assessment which includes personal circumstances including behaviours and attitude, criminal convictions, health, family conflicts
  • Information collected during your time on the project, for example training, support provided, volunteering and job outcomes. We also collect other relevant information on your personal circumstances as noted above.

3. Where does the service get my information from? 

We obtain this personal information directly from the young person through work on the project. For example through a self-referral form or application form and through one to one support meetings with an allocated case worker.

We also obtain information from third parties such as a Social Worker or Personal Adviser, employer, training provider or volunteer coordinator for example, to find out how we can best support the participant.

4. What we will do with your personal information? 

We will use this personal information to ensure the correct support is provided and identify if additional support is required. We use this information to:

  • Process the referral onto the chosen project.
  • Provide advice, support and guidance, which could include referrals to third parties for support and to help you achieve your goals.
  • Find suitable training, volunteering, work placements and employment in line with your action plan.
  • To deliver training and where relevant facilitate accreditation.
  • Produce and provide reports to the Welsh European Funding Office and internally for the Council to demonstrate that the Project is being run correctly and in accordance with the terms of the funding.

If the participant is on a traineeship, we will also use their personal information to pay them a weekly training allowance.

5. What is the legal basis for the use of this information?

The legal basis for our use of your personal information will generally be one or more of the following:

a)  we need to process your personal information to carry out a task in the public interest or in the   exercise of official authority in our capacity as a public body;

b)  we need to process your personal information to satisfy our legal obligations for reasons such as   safeguarding;

c)  we need to fulfil our contractual obligations as part of any funding we receive to deliver the   service, for example we are partly funded by European Social Fund (ESF). 

6. Does the service share my personal information with any other organisation? 

When required we will share relevant information with internal and trusted external organisations.   This personal information is shared to make referrals and provide key people and organisations with up to date information. We will only do this to the extent that we consider the information is reasonably required for that purpose.

Internal departments we share with may include:

  • Finance
  • Human Resources
  • Recruiting internal managers or other managers relevant to the work placement or traineeship
  • Professionals such as your Social Worker, Youth Offending Service or the person or organisation who referred you for support
  • Support into Education Employment and Training (SEET) Team
  • Inspire2Work project if you are participating on a European Social Fund (ESF) project 
  • Rhondda Cynon Taf Catering Services for training and for the purposes of running our Cater2Work Project.

External sharing may include:

  • Training providers and accrediting bodies such as Agored Cymru.
  • Department of Work and Pensions
  • Volunteering organisations
  • Careers Wales
  • Supportive agencies such as the Citizen’s Advice Bureau
  • Reference requests

If required, we would also share with the Welsh European Funding Office if the project you are participating in is funded by the European Social Fund (ESF). We may also have a legal obligation to share your information with other organisations, for example if there is a safeguarding concern.

We also use the Capita system from Capita Business Services Ltd to process your data.

7. How long will my information be kept?

We will only keep your personal information for as long as we need it, we will not keep your   information any longer than is necessary. The time we keep your information depends on the nature of the information. 

8. Your information, your rights

The General Data Protection Regulation (GDPR) gives you important rights, including the right to access the personal information the services hold about you.

View further details on your information rights and how to exercise them.  

9. Contact us

If you have any concerns or would like to know more about how the service using your personal information please contact us in one of the following ways:

By email :

By telephone : 01443 570034

In writing : RCTCBC, EET Team, Ty Elai, Dinas Isaf Industrial Estate, Williamstown, Tonypandy, CF40 1NY