How we use your personal information for Parenting Support Team – Early Language purposes
The Council provides services for local communities and the people who live in them. Undertaking this work means that we must collect and use information about the people we provide services to and keep a record of those services. Because we collect and use personal information about individuals we must make sure that they know what we intend to do with their information and who it may be shared with.
We have summarised in this privacy notice some of the key ways in which we use your personal information for Parenting Support – Early Language purposes. This information should be read in conjunction with the Council’s corporate privacy notice
1. Who we are, what we do
The Early Language and Communication Team (Talk and Play) offer support for parents to develop their child’s speech, language and communication skills.
The team carry out a WellComm assessment as your child turns 21 months old. The WellComm toolkit is a fun, play based way to measure your child’s speech and identify ways to support any development needs they may have.
Support is offered through group work and 1-1 home sessions, providing a range of fun themed activities including creative and sensory experiences, sharing stories and singing nursery rhymes together.
2. What and whose personal information we hold?
We hold information about you, the parents and your child or children who we support.
The types of information we hold and process will typically include:
Childrens information
- Names
- Date of birth
- Address
- Language preference
Information from Health Visitors
- Health information
- Family dynamics
Parents Information
- Names
- Address
- Language preference
- Parents relationship status
- Any family history/domestic
- Telephone number
- Health
- Wider family details (relationships and names)
3. Where does the service get my information from?
As you live in a flying start area your child would have been identified as being entitled an early language assessment. Your Health Visitor would have told you that the Talk and Play team will be carrying out an assessment on your child from the age of 21 months.
If you chose to have this service, your Health Visitor will pass your name, address and telephone number to the team who will contact you to arrange a visit. We may also get your information from
- Resilient Family Services
- Health Visitors
- Nursery setting staff
4. What will we do with your personal information?
We will use your information to make contact with you, to arrange to visit you at home and carry out an assessment.
If we are unable to visit you at home, we may ask you to send video or photographic evidence of your child's progress. This information can sent to your support worker, to their work device, such as mobile phone. Please be assured that all mobile phones are secure and encrypted and all evidence will be deleted once viewed.
We will also use the information, gained from assessment, to develop a plan that suits you and your child to continue providing the support you need.
5. What is the legal basis for the use of this information?
Data Protection law says that we are only allowed to use and share personal information where we have proper and lawful reasons for doing so.
The Council has a legal duty to provide parenting support in line with the Social Services and Well-being (Wales) 2014 and Flying Start scheme.
6. Does the service share my personal information with any other organisation?
We will share your information with the relevant organisation who is involved with you and your family, such as;
Health Visitor, by updating them on the outcome of your assessment.
The Child Care setting that your child attends will get a copy of the WellComm score and support plan, so they can continue to provide the support you and your child needs.
The school your child is going to attend will also receive a copy of the WellComm score and support plan, to ensure they can provide the ongoing support your child needs.
7. How long will my information be kept?
Your information will be kept in line with legislation and for no longer than necessary for the purpose of which it was collected.
8. Your information, your rights
The General Data Protection Regulation (GDPR) gives you important rights, including the right to access the personal information the services hold about you.
Click here for further information on your information rights and how to exercise them.
9. Contact us
If you have any concerns or would like to know more about how the service using your personal information please contact us in one of the following ways:
By email : talkandplay@rctcbc.gov.uk
By telephone : 01685 652541
In writing : Talk and Play, Aman Family Centre, Godreaman St, Aberdare, CF44 6DF