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Health and Wellbeing Service Privacy Notice

How we use your personal information for Health and Wellbeing purposes 

The Council provides services for local communities and the people who live in them. Undertaking this work means that we must collect and use information about the people we provide services to and keep a record of those services. Because we collect and use personal information about individuals we must make sure that they know what we intend to do with their information and who it may be shared with. 

We have summarised in this privacy notice some of the key ways in which we use your personal information for improving health and wellbeing purposes. This information should be read in conjunction with the Council’s corporate privacy notice.

1.    Who we are, what we do.

The Health and Wellbeing Team aims to promote and improve the health & wellbeing of residents RCT. 

We do this by working alongside Cwm Taf University Health Board and other partners such as Citizens Advice and Quit Smoking to help improve our citizens’ health. 

We also administer the Older Persons Grant, which has been set up for community organisations / groups based in Rhondda Cynon Taf working with people aged 50 and over.

2.    What and whose personal information we hold?

We hold information about members of the public from a variety of sources, including;

  • Individuals who have agreed to answer a health and wellbeing survey, as part of a wider scheme (Housing and Health Action Area) in Tylorstown.
  • Groups and organisations applying for an Older Persons Grant.
  • Individuals taking part in a Falls Awareness Project, where health and wellbeing information is gathered before and after attendance to establish whether the project benefitted the individual.

The types of information we hold and process will typically include:

  • Contact details, including name, address, telephone numbers and email address.
  • Identifying details, including date of birth.
  • Information relating to your lifestyle, wellbeing, health, finances.
  • Project and activity details, including funding for the projects and monitoring / evaluation.
  • Information relating to partner organisations involved with projects.
  • Information relating to project costs.
  • Financial information including audited accounts, bank account details, point of contact for groups who have received grant funding from us.

3.    Where does the service get my information from?

We obtain all of this information directly from you. We do not receive information from third parties.

4.    What we will do with your personal information?

The information you have provided for the Housing and Health Action Area scheme will allow us to  understand health and housing issues that you and your community may have. We can then explore how we may be able to help you in the future. 

The information in relation to the Older Persons Grant will be used to process the application and to decide if the project is eligible for funding. 

The information in relation to the Falls Awareness Project is used by us to assess perceived benefits from attending the project. This information may also be shared with third parties, including higher education establishments, for the purposes of robust evaluation.

5.    What is the legal basis for the use of this information?

Data Protection law says that we are allowed to use and share personal information only where we have a proper and lawful reason for doing so.

We need to process your personal information to carry out a task in the public interest or in the exercise of official authority in our capacity as a public body, i.e. to improve the health and wellbeing of RCT residents. 

6.    Does the service share my personal information with any other organisation? 

Information in relation to the Housing and Health Action Area scheme may be shared with external organisations for the purpose of providing health and wellbeing advice and / or services, including with Cwm Taf University Health Board, Help Me Quit, Citizens Advice Bureau, etc.

The information in relation to the Falls Awareness Project may be shared with third parties, including higher education establishments, for the purposes of robust evaluation.

We will only do this to the extent that we consider the information is reasonably required for these purposes. 

7.    How long will my information be kept?

We will only keep your personal information for as long as we need it to administer the activity and to deal with any questions or complaints that we may receive, unless the law requires us to keep it for a longer period.

Documentation for the Health and Wellbeing Service is retained as follows:

  • Health and Wellbeing Surveys in respect of Housing and Health Action Area are retained for 7 years;
  • The application forms in relations to the Older Persons Grant are retained for 7 years;
  • Questionnaires in respect of the Falls Awareness Project are retained for 6 years.

8.    Your information, your rights 

The General Data Protection Regulation (GDPR) gives you important rights, including the right to access the personal information the services hold about you. 

View further details on your information rights and how to exercise them. 

9.    Contact us 

If you have any concerns or would like to know more about how the service using your personal information please contact us in one of the following ways: 

  • By email :   
  • By telephone : 01443 425001 
  • In writing : The Public Protection Service, Public Health, Protection and Community Services Department, Ty Elai, Dinas Isaf East, Williamstown, CF40 1NY