How we use your personal information for Regeneration Service purposes
The Council provides services for local communities and the people who live in them. Undertaking this work means that we must collect and use information about the people we provide services to and keep a record of those services. Because we collect and use personal information about individuals we must make sure that they know what we intend to do with their information and who it may be shared with.
We have summarised in this privacy notice some of the key ways in which we use your personal information for Regeneration, Planning and Housing Service purposes. This information should be read in conjunction with the Council’s corporate privacy notice.
1. Who we are, what we do.
This privacy notice explains what personal data is collected by RCT Regeneration Service, through our activities and how and why we use this data.
The Service works effectively with partners regionally to ensure that growth is delivered in South East Wales which communities within Rhondda Cynon Taf benefit from, via investment and opportunities right across South East Wales. This involves supporting the City Deal work, leading on the development of regeneration interventions (including funding support) and projects; and influencing the shape of regional delivery in the future.
We assist the development of employment through partnership working, to maximise the delivery of jobs, supporting the economy and enable relevant landowners (including Welsh Government) to promote development on their sites.
2. What and whose personal information we hold?
We hold information about you, if you contact us online, over the phone, face-to-face or apply for funding. We will collect personal data about you and other people connected to you (where relevant).
The types of information we hold and process will typically include where relevant:
- Name and address
- Job title and Company Name
- Contact information including mobile or landline telephone number and email address
- Bank Account details
- Evidence of ownership of property (including Land Registry Title documents), Business accounts and Self Assessment details
- Property valuation and mortgage details.
- Other personal information submitted as evidence in support of your funding application that may include some or all of the following:
- Details of other persons subject to your application for grant assistance, your partner and other members of your household, business partners and property owners.
The information held will include some or all of the following:
- Personal details eg name and address
- Contact details eg email address and telephone number
- Evidence of income & savings
- Evidence of income and expenditure
- Council Tax Demand Notice
- Deeds of property
- Utility bill, local electoral roll registration and bank statements
- H M Revenue and Customs Unique Tax Reference Number
- Proof of an approved self build or custom build mortgage from a bank or building society
- Proof of a specialist self build or custom build warranty
- Declaration in respect of subsidy control
- Affidavit for lawful development certificates or Community Infrastructure evidence of being “in-use”
- S106 legal agreements (including all triggers relating to an agreement, which will include financial information)
- Grant of Faculty – permission from the Church in Wales to undertake building works on churches.
- Contract of employment
- Property lease
- Development appraisals to assess financial viability
We may receive / collect the following information from others in support of your application:
- Name, Address and Date of Birth
- Contact information, including email address
- Bank details
- Confirmation of your Ownership of your property (for which grant aid is sort),
- Confirmation of the length of your occupancy of property
- Confirmation of your entitlement to Reduction in Council Tax
- Evidence of ownership / tenancy of property
- Planning history
- National Non Domestic Rates (NNDR)
3. Where does the service get my information?
The service obtains your information from a number of sources as follows:
- Funding applications forms
- Enquiries via telephone, email, letter, online enquiry
- Local Land Charges Searches
- Regeneration Checks
- Consultation / / survey responses – if you take part
- Formal consultation forms
- Neighbour responses
- Social Media
- Companies House Search
- Internet Search
- Land Registry Search
- Information provided by other organisations i.e. Natural Resources Wales, DVLA, Welsh Government.
- Information provided by other public sector organisations e.g. referrals by Health, DWP
- Information provided by private sector organisations e.g. data subject’s solicitors, mortgage provider, agents or employers; private or social landlords
- Other service areas within the Council eg Council Tax, Housing Benefits, NNDR
- Information provided by other local authorities e.g. Merthyr & Bridgend Council.
- Anonymous location data is captured from mobile phones to measure town centre footfall, but this cannot be linked to individuals.
4. What we will do with your personal information?
- To provide our business support service
- To process and administer a range of funding support
- To assess, approve and make payments in respect of your application for funding support
- To check with other Council departments such as NNDR, Council Tax, Licensing, Enforcement to assess eligibility for funding support
- To facilitate the assessment and potential approval of your application for Home Improvement Loan by RCTCBC or a 3rd party provider
- When appointed to act as your as your agent. To engage the services of private contractors, utility companies, specialist engineers, providers of specialist equipment to plan and undertake grant aided work.
- To make payments to 3rd parties in respect of your grant approval
- To make payments to you in respect of services provided
- As part of the process of registering of a Legal Charge in respect of your grant award
- To gather customer feedback information in respect of funding applications.
- To contact you for research purposes to enable us to improve the services we offer
- To contact you for marketing purposes to enable us to promote the services we offer and services that we think you might be interested in.
5. What is the legal basis for the use of this information?
Data Protection law says that we are allowed to use and share personal information only where we have a proper and lawful reason for doing so.
Our lawful basis for processing personal information to meet the requirements of the General Data Protection Regulation (GDPR) is as follows:
Article 6 1.(c),(e) - to fulfil our legal and statutory obligations under the:
- Localism Act 2011
- Housing Grants, Construction & Regeneration Act 1996
- Energy Act 2016
- Climate Change & Sustainable Energy Act 2016
- Well Being of Future Generations (Wales) Act 2015
- The Clean Growth Strategy 2018 (BEIS)
- Contractual obligations where individuals are required to enter into or performance of a contact
We will not collect and use personal data for purposes beyond our statutory and contractual duties except where we have your consent or notified you of the relevant legal basis for processing.
6. Does the service share my personal information with any other organisation?
For the Regeneration Service to undertake its duties, we are required to share information with the following:
Other Council departments such as:
- Council Tax
- Housing Benefits
- Parks and Countryside
Other organisations such as:
- Department of Work and Pensions
- South East Wales Local Authorities
- Natural Resources Wales
- Welsh Government
Other individuals such as:
- Local Members, MS’s, MP’s
- Developers, Builders, Architects
- Private and social landlords
- Your legal representatives
- Your agent / representative
7. How long will my information be kept?
We will only keep your personal information for as long as we need it, to provide the relevant service and to deal with any questions or complaints that we may receive
8. Your information, your rights
The General Data Protection Regulation (GDPR) gives you important rights, including the right to access the personal information the services hold about you.
Click here for further information on your information rights and how to exercise them.
9. Contact Us
If you have any concerns or would like to know more about how we are using your personal information please contact us in one of the following ways:
By email : email@example.com
In writing : Regeneration Service,
Tel: 01443 281124