Privacy notice relating to the processing of personal data by Rhondda Cynon Taf County Borough Council for the purpose of Streetcare Enforcement
Introduction
This privacy notice is intended to provide information about how Rhondda Cynon Taf County Borough Council (referred to as ‘RCTCBC’, ‘Council’, ‘Local Authority’, ‘we’) will use (or ‘process’) personal data about individuals for the purpose of Streetcare Enforcement.
This notice should be read in conjunction with;
The Data Controller
The Council is the data controller for the personal data processed for the purposes of Streetcare Enforcement.
The Council is registered with the Information Commissioner’s Office (ICO) as a controller under reference Z4870100.
Queries relating to this privacy notice
If you have any questions or queries relating to this privacy notice please contact the Streetcare Enforcement team as follows:
By email : CustomerServices@rctcbc.gov.uk
By telephone : 01443 425001
In writing : Sardis House, Sardis Road, Pontypridd CF37 1DU
Who we are what we do
The Streetcare Enforcement service undertakes the policing of environmental legislation and provides front line services when tackling environmental crimes in the following ways:
Litter control and general cleanliness including enforcement of littering, waste and offences under the Public Spaces Protection Order relating to dog fouling, dogs on sports pitches etc.
Enforcement Officers using Body worn cameras to capture images of waste offenders. When a person is suspected of committing an offence the body camera is switched on and the offender advised they are being filmed. Our Enforcement officers can also provide on the spot fixed panatly notices.
Enforcement Cameras which captures CCTV images of offenders in fly tipping hot spots. Small fly tipping offences could result in a fixed penalty notice, and large scale fly tipping with be dealt with through the court system.
We will also use the Council Social Media platforms to identify offenders and to publish images of offenders who have been prosecuted through the Court System.
Whose personal data we process
We process personal data relating to suspected or prosecuted offenders of Environmental Crimes.
The categories of personal data we process
We may process the following categories of personal data to tackle environmental crimes
- Contact details such as Name, Address, Email Address and Telephone Number
- Identifying details such as D.O.B.
- Financial Information such as credit or debit card
- Fixed Penalty Notice Reference Number
- CCTV Images captured through Body and Enforcement Cameras.
- Information in relation to the offence, such as location, nature of the offence and name of the enforcement officer
Why we process the personal data
We process the personal data for the enforcement of environmental crimes.This may include but is not limited to the following activities;
- To Issue Penalty Notices
- To prosecute through the court system for the non payment of fixed penalty notices
- To prosecute through the court system for large scale fly tipping offences
- To process payments for fixed penalty notices
- To Identify offenders who have failed to provide our enforcement officers with contact details to issue a fixed penalty notice
- To Identify individuals who have been captured committing an offence by our enforcement cameras.
- To publicise on our social media platforms when an offender have been prosecuted or we need further information to help identify offenders.
- To report to the police further crimes outside of our enforcement remit which are captured by our enforcement cameras
Our lawful basis for processing the personal data
Under the General Data Protection Regulation (GDPR), our lawful basis for processing the personal data for Streetcare Enforcement is;
- Legal Obligation - Article 6(c) – processing is necessary for compliance with a legal obligation to which the controller is subject.
- Public Task - Article 6 (e) – processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
- Section 30(1)(b) – Data Protection Act 2018
The primary legislation, regulations and guidance that supports this includes, but is not limited to;
- The Environmental Protection Act 1990
- The Anti-Social Behaviour, Cime and Policing Act 2014
- Highways Act 1980
Who or where we get the personal data from
We may receive the personal data from the following categories of individuals or organisations;
- CCTV Footage captured from Streetcare Enforcement Officers wearing body camera’s
- Members of the public who contact our contact centre, send us information through the post or complete an online e-form through our website.
- Members of the public identifying individuals through our social media platforms
- CCTV captured through Enforcement Cameras
- Elected Members, acting on behalf of their constituents or the Council
- Other Council departments to determine liability and check offenders are still at a given address.
- DVLA who provide us with details of offenders linked to vehicle registration numbers.
Who we share personal data with
We may share the personal data with the following key organisations for Streetcare Enforcement:
When sharing the personal data, we only share the minimum amount necessary in relation to the purpose. The information shared and who it is shared with will depend on the nature and severity of the Environmental Crime.
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Internal Departments
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Purpose
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Finance
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To Process payments of Fixed Penalty Notices
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Legal
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If an individual has failed to pay the Fixed Penalty Notice and further action is required
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Council Tax
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To Check liability at an address
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Parks & Countryside
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To Process Public Space Protection Orders
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Press Office
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To Publish Information regarding the following:
- Offenders prosecuted through the Court System
- Identify Offenders caught through body and enforcement cameras
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External Departments
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Purpose
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DVLA
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Information is shared for the following activities:
- To Identify offenders using vehicle registration number
- To advise on abandoned cars
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South Wales & Gwent Police
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To report further crimes captured on the enforcement cameras outside of the Enforcement Team’s remit
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Natural Resources Wales
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To check for details of previous fly tipping convictions (MEMEX)
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Central Government & Local Authorities
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To share details of previous fly tipping incidents.
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Elected Members
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To report incidents of fly tipping etc in their wards.
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How long we retain the personal data
We retain the personal data contained within streetcare records records for:
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Purpose
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Length of time
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Reason
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Non Evidential Footage
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30 days
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Statutory Requirement
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Evidential Footage
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7 Years
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Statutory Requirement
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In keeping with the General Data Protection Regulation storage limitation principle, records are periodically reviewed. Not all personal data is retained. Only personal data that is relevant to the record is retained for the entire retention period. Information that has no long term or evidential value is routinely destroyed in the normal course of business.
Your data protection rights
The General Data Protection Regulation (GDPR) gives individuals important rights, including the right of access to the personal data that the Council holds about you.
Click here for further information on your information rights and how to exercise them.
Your right to make a data protection complaint to the Council
You have the right to complain to the Council if you believe we have not handled your personal data responsibly and in line with good practice.
You can do this by contacting customer services directly via one of the following communication methods. Most concerns can be resolved relatively quickly through a simple phone call or email;
By email : CustomerServices@rctcbc.gov.uk
By telephone : 01443 425001
In writing : Sardis House, Sardis Road, Pontypridd CF37 1DU
Alternatively, you can raise a formal complaint via the Council’s Customer Feedback Scheme using the following link (Make a comment, compliment or complaint online) or you can contact the Council’s Data Protection Officer at Information.management@rctcbc.gov.uk.
Your right to make a data protection complaint to the ICO
You also have the right to complain to the ICO if you are unhappy with how we have used your data. However, we encourage you to contact us first and provide us with an opportunity to look into your concern and put things right.
The ICO can be contacted:
- Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
- Helpline number: 0303 123 1113
- Website: https://www.ico.org.uk