Provider: Rhondda Cynon Taff County Borough Council Adults and Children's Services
Provider summary
Provider summary: Rhondda Cynon Taff County Borough Council Adults and Children's Services
| The provider was registered on: |
06/09/2018 |
|---|
| The following lists the provider conditions: |
There are no conditions associated to the provider |
|---|
Training and workforce planning arrangements
Training and workforce planning arrangements: Rhondda Cynon Taff County Borough Council Adults and Children's Services
| Arrangements in place during the last financial year for identifying, planning and meeting the training needs of staff employed by the service provider. |
RCT has a training dept. who allocate annual training calendar whereby staff can access a range of relevant training days to meet service needs. All staff have access to "The SOURCE", an on-line training account where the platform offers relevant up to date training sessions with several being mandatory, for completion within the first year of service. All new staff attend the Council Social care Induction week, this covers all mandatory training which links to the All Wales Induction Framework. |
|---|
| Arrangements in place during the last financial year for the recruitment and retention of staff employed by the service provider. |
Rhondda Cynon Taf Council’s children’s and adults’ social care services operated a coordinated approach to recruitment and retention, including targeted recruitment campaigns, values‑based interviews, robust induction and safeguarding training, ongoing CPD, “grow your own” programmes, flexible working, wellbeing support and active workforce planning to sustain staffing capacity and continuity of care. |
|---|
Regulated services delivered by this provider
Regulated services delivered by this provider: Rhondda Cynon Taff County Borough Council Adults and Children's Services
| Service name | Service type | Type of care |
|---|
| Ty Brynna |
Care Home Service |
Childrens Home |
| Cartref Mynydd |
Care Home Service |
Childrens Home |
| Ty Ni |
Care Home Service |
Childrens Home |
| Willowford House |
Care Home Service |
Childrens Home |
| RCTCBC Support@Home (Rehabilitation, Mobile Responders and Extra Care) |
Domiciliary Support Service |
None |
| Clydach Court |
Care Home Service |
Adults Without Nursing |
| Ferndale House |
Care Home Service |
Adults Without Nursing |
| Parc Newydd |
Care Home Service |
Adults Without Nursing |
| Pentre House |
Care Home Service |
Adults Without Nursing |
| Tegfan Resource Centre |
Care Home Service |
Adults Without Nursing |
| Troed Y Rhiw |
Care Home Service |
Adults Without Nursing |
| Ystrad Fechan |
Care Home Service |
Childrens Home |
| Clwyd Wen |
Care Home Service |
Adults Without Nursing |
| Beech Cottage |
Care Home Service |
Adults Without Nursing |
| Ystrad Fechan |
Care Home Service |
Adults Without Nursing |
| Nantgwyn |
Care Home Service |
Childrens Home |
| Beddau Community Home |
Care Home Service |
Childrens Home |
| Bryndar |
Care Home Service |
Childrens Home |
| No 1 Belle Vue |
Care Home Service |
Adults Without Nursing |
| Carn ingli Childrens Home |
Care Home Service |
Childrens Home |
Service: Parc Newydd
Service summary
Parc Newydd: Service summary
| Service Type |
Care Home Service |
|---|
| Type of Care |
Adults Without Nursing |
|---|
| Approval Date |
01/10/2018 |
|---|
| Maximum number of places |
36 |
|---|
| Service Conditions |
- A maximum of 36 individuals can be accommodated at this service
- Rhondda Cynon Taff County Borough Council is registered to provide a Care Home Service at Parc Newydd PARC NEWYDD HOME FOR THE ELDERLY, GREEN PARK TALBOT GREEN, PONTYCLUN CF72 8RB
- The responsible individual for this service is Caroline Jill Bow
|
|---|
| How many people in total did the service provide care and support to during the last financial year? |
56 |
|---|
Service management
Parc Newydd: Service management
| Responsible Individual(s) |
Caroline Bow |
|---|
| Manager(s) |
Annette Hopkins |
|---|
Service contact details
Languages used at the service
Parc Newydd: Languages used at the service
| What is the main language through which the service is provided? |
English |
|---|
| Other languages used in the provision of the service |
There are no other languages used at the service |
|---|
| Non-verbal communication methods used at the service |
There are no non verbal communication methods used at the service |
|---|
Service facilities and accommodation
- Activities room (Art, Music, Games, Computers, etc.)
- Bar / Café
- Close to local shops / amenities
- Garden(s)
- Ground‑floor accommodation only
- Hairdressing / beauty services
- Internet access
- Laundry service
- Near public transport
- Number of bathrooms with assisted bathing facilities: 3
- Number of bedrooms with en‑suite facilities: 14
- Number of communal lounges: 3
- Number of dining rooms: 3
- Number of shared bedrooms: 0
- Number of single bedrooms: 32
- On‑site parking
- Outdoor seating / entertainment area
- Pet friendly (or by arrangement)
- Phone point
- Quiet areas
- Residents’ kitchenette / communal kitchen
- Sensory areas
- TV point
- Wheelchair access
Engagement with people using the service
Quality Assurance Questionnaire Regulation 73 Visits Unannounced inspections Review meetings
Compliance and quality statement
Inspected - Delivering Quality Care
During the reporting period, Care Inspectorate Wales visited our service. We're proud their findings show we provide safe, effective, and supportive care for the people who use our services, meeting the required standards under section 27(1) of the Regulation and Inspection of Social Care (Wales) Act 2016.
We also carry out regular reviews to make sure the care and support we offer continues to meet people's needs and helps them achieve positive outcomes.
Fees charged by the service
Parc Newydd: Fees charged by the service
| The minimum weekly fee payable during the last financial year? |
£192 |
|---|
| The maximum weekly fee payable during the last financial year? |
£1044 |
|---|
Complaints processed by the service
Parc Newydd: Complaints processed by the service
| Total number of formal complaints made during the last financial year |
0 |
|---|
| Number of active complaints outstanding |
0 |
|---|
| Number of complaints upheld |
0 |
|---|
| Number of complaints partially upheld |
0 |
|---|
| Number of complaints not upheld |
0 |
|---|
Staff working at the service
Staff summary
Parc Newydd: Staff summary
| The total number of full time equivalent posts at the service (as at 31 March) |
27 |
|---|
Posts and vacancies
| Role type | No. of staff in post | Total vacancies |
|---|
| Manager |
1 |
0 |
|---|
| Deputy Manager |
1 |
0 |
|---|
| Care Worker |
39 |
2 |
|---|
| Domestic staff |
6 |
0 |
|---|
| Catering staff |
2 |
0 |
|---|
| Other Staff |
2 |
0 |
|---|
Training undertaken
Induction and Health & Safety
| Role type | Induction | Health & Safety |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Deputy Manager |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
| Domestic staff |
All staff have completed |
All staff have completed |
|---|
| Catering staff |
All staff have completed |
All staff have completed |
|---|
| Other Staff |
All staff have completed |
All staff have completed |
|---|
Equality, Diversity & Human Rights and Infection, prevention & control
| Role type | Equality, Diversity & Human Rights | Infection, prevention & control |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Deputy Manager |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
| Domestic staff |
All staff have completed |
All staff have completed |
|---|
| Catering staff |
All staff have completed |
All staff have completed |
|---|
| Other Staff |
All staff have completed |
All staff have completed |
|---|
Manual Handling and Safeguarding
| Role type | Manual Handling | Safeguarding |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Deputy Manager |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
| Domestic staff |
All staff have completed |
All staff have completed |
|---|
| Catering staff |
All staff have completed |
All staff have completed |
|---|
| Other Staff |
All staff have completed |
All staff have completed |
|---|
Medicine Management and Dementia
| Role type | Medicine Management | Dementia |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Deputy Manager |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
Working towards all staff completing |
Working towards all staff completing |
|---|
| Domestic staff |
Not relevant to this staff group |
Not relevant to this staff group |
|---|
| Catering staff |
Not relevant to this staff group |
Not relevant to this staff group |
|---|
| Other Staff |
Not relevant to this staff group |
Not relevant to this staff group |
|---|
Positive Behaviour Management and Food Hygiene
| Role type | Positive Behaviour Management | Food Hygiene |
|---|
| Manager |
Not relevant to this staff group |
Not relevant to this staff group |
|---|
| Deputy Manager |
Not relevant to this staff group |
Not relevant to this staff group |
|---|
| Care Worker |
Not relevant to this staff group |
Working towards all staff completing |
|---|
| Domestic staff |
Not relevant to this staff group |
All staff have completed |
|---|
| Catering staff |
Not relevant to this staff group |
All staff have completed |
|---|
| Other Staff |
Not relevant to this staff group |
Not relevant to this staff group |
|---|
Contractual arrangements
Permanent Staff, Fixed Term Contracted Staff and Volunteers
| Role type | No. of permanent staff | No. of fixed term contracted staff | No. of volunteers |
|---|
| Manager |
1 |
0 |
0 |
|---|
| Deputy Manager |
1 |
0 |
0 |
|---|
| Care Worker |
25 |
0 |
0 |
|---|
| Domestic staff |
6 |
0 |
0 |
|---|
| Catering staff |
2 |
0 |
0 |
|---|
| Other Staff |
2 |
0 |
0 |
|---|
Agency/Bank Staff & Non-Guaranteed Hours (zero hours) Staff
| Role type | No. of agency/bank staff | No. of non-guaranteed hours (zero hours) staff |
|---|
| Manager |
0 |
0 |
|---|
| Deputy Manager |
0 |
0 |
|---|
| Care Worker |
0 |
14 |
|---|
| Domestic staff |
0 |
0 |
|---|
| Catering staff |
0 |
0 |
|---|
| Other Staff |
0 |
0 |
|---|
Full time v part time information
| Role type | No. of full time staff | No. of part time staff |
|---|
| Manager |
1 |
0 |
|---|
| Deputy Manager |
1 |
0 |
|---|
| Care Worker |
0 |
39 |
|---|
| Domestic staff |
0 |
6 |
|---|
| Catering staff |
0 |
2 |
|---|
| Other Staff |
1 |
1 |
|---|
Staff qualifications
Hold required qualification & Working towards required qualification - not apprenticeship
| Role type | Hold required qualification | Working towards required qualification - not apprenticeship |
|---|
| Manager |
1 |
0 |
|---|
| Deputy Manager |
1 |
0 |
|---|
| Care Worker |
34 |
3 |
|---|
| Domestic staff |
0 |
0 |
|---|
| Catering staff |
2 |
0 |
|---|
| Other Staff |
0 |
0 |
|---|
Working towards required qualification - apprenticeship & Qualification not required for role
| Role type | Working towards required qualification - apprenticeship | Qualification not required for role |
|---|
| Manager |
0 |
0 |
|---|
| Deputy Manager |
0 |
0 |
|---|
| Care Worker |
0 |
0 |
|---|
| Domestic staff |
0 |
0 |
|---|
| Catering staff |
0 |
0 |
|---|
| Other Staff |
0 |
0 |
|---|
Typical shift patterns
| Role type | Typical shift patterns |
|---|
| Care Worker |
AM care - 7.30 am - 14.50pm x 5. PM care - 14.40 pm - 22.10pm x5. Nights - 22.00pm - 7.30am x4 |
|---|
Service: Willowford House
Service summary
Willowford House: Service summary
| Service Type |
Care Home Service |
|---|
| Type of Care |
Childrens Home |
|---|
| Approval Date |
11/09/2023 |
|---|
| Maximum number of places |
3 |
|---|
| Service Conditions |
- The responsible individual for this service is Charlotte Ajax-Treherne
- A maximum of 3 individuals can be accommodated at this service.
|
|---|
| How many people in total did the service provide care and support to during the last financial year? |
5 |
|---|
Service management
Willowford House: Service management
| Responsible Individual(s) |
Charlotte Ajax-Treherne |
|---|
| Manager(s) |
Adam Green |
|---|
Service contact details
Languages used at the service
Willowford House: Languages used at the service
| What is the main language through which the service is provided? |
English |
|---|
| Other languages used in the provision of the service |
|
|---|
| Non-verbal communication methods used at the service |
- Visual Communication using Symbols/Pictures (e.g. Communication Board, Picture Cards)
- Non-formal communication (e.g. body language, facial expressions)
- Writing (Paper / Whiteboards)
|
|---|
Service facilities and accommodation
- Access to minibus or other transport
- Activities room (Art, Music, Games, Computers, etc.)
- Close to local shops / amenities
- Garden(s)
- Internet access
- Near public transport
- Number of bathrooms with assisted bathing facilities: 0
- Number of bedrooms with en‑suite facilities: 0
- Number of communal lounges: 2
- Number of dining rooms: 1
- Number of shared bedrooms: 0
- Number of single bedrooms: 4
- On‑site parking
- Outdoor play area
- Outdoor seating / entertainment area
- Phone point
- Quiet areas
- Residents’ kitchenette / communal kitchen
- TV point
Engagement with people using the service
Children's Questioner's Family Questioners Young peoples weekly meetings Regulation 73 visits
Compliance and quality statement
Not Inspected - Strong Internal Checks
Although we were not inspected by Care Inspectorate Wales during the reporting period, we regularly review the care and support we provide. These reviews give us confidence people are receiving safe, person-centred care which meets their needs and supports their wellbeing.
We are confident our service meets the standards set out under section 27(1) of the 2016 Act.
Fees charged by the service
Willowford House: Fees charged by the service
| The minimum weekly fee payable during the last financial year? |
£0 |
|---|
| The maximum weekly fee payable during the last financial year? |
£0 |
|---|
Complaints processed by the service
Willowford House: Complaints processed by the service
| Total number of formal complaints made during the last financial year |
0 |
|---|
| Number of active complaints outstanding |
0 |
|---|
| Number of complaints upheld |
0 |
|---|
| Number of complaints partially upheld |
0 |
|---|
| Number of complaints not upheld |
0 |
|---|
Staff working at the service
Staff summary
Willowford House: Staff summary
| The total number of full time equivalent posts at the service (as at 31 March) |
8 |
|---|
Posts and vacancies
| Role type | No. of staff in post | Total vacancies |
|---|
| Manager |
1 |
0 |
|---|
| Senior Care Worker |
2 |
0 |
|---|
| Care Worker |
18 |
2 |
|---|
Training undertaken
Induction and Health & Safety
| Role type | Induction | Health & Safety |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Senior Care Worker |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
Equality, Diversity & Human Rights and Infection, prevention & control
| Role type | Equality, Diversity & Human Rights | Infection, prevention & control |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Senior Care Worker |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
Manual Handling and Safeguarding
| Role type | Manual Handling | Safeguarding |
|---|
| Manager |
Working towards all staff completing |
All staff have completed |
|---|
| Senior Care Worker |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
Medicine Management and Dementia
| Role type | Medicine Management | Dementia |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Senior Care Worker |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
Working towards all staff completing |
Not relevant to this staff group |
|---|
Positive Behaviour Management and Food Hygiene
| Role type | Positive Behaviour Management | Food Hygiene |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Senior Care Worker |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
Contractual arrangements
Permanent Staff, Fixed Term Contracted Staff and Volunteers
| Role type | No. of permanent staff | No. of fixed term contracted staff | No. of volunteers |
|---|
| Manager |
1 |
0 |
0 |
|---|
| Senior Care Worker |
2 |
0 |
0 |
|---|
| Care Worker |
11 |
0 |
0 |
|---|
Agency/Bank Staff & Non-Guaranteed Hours (zero hours) Staff
| Role type | No. of agency/bank staff | No. of non-guaranteed hours (zero hours) staff |
|---|
| Manager |
0 |
0 |
|---|
| Senior Care Worker |
0 |
0 |
|---|
| Care Worker |
0 |
7 |
|---|
Full time v part time information
| Role type | No. of full time staff | No. of part time staff |
|---|
| Manager |
1 |
0 |
|---|
| Senior Care Worker |
2 |
0 |
|---|
| Care Worker |
6 |
12 |
|---|
Staff qualifications
Hold required qualification & Working towards required qualification - not apprenticeship
| Role type | Hold required qualification | Working towards required qualification - not apprenticeship |
|---|
| Manager |
1 |
0 |
|---|
| Senior Care Worker |
2 |
0 |
|---|
| Care Worker |
5 |
13 |
|---|
Working towards required qualification - apprenticeship & Qualification not required for role
| Role type | Working towards required qualification - apprenticeship | Qualification not required for role |
|---|
| Manager |
0 |
0 |
|---|
| Senior Care Worker |
0 |
0 |
|---|
| Care Worker |
0 |
0 |
|---|
Typical shift patterns
| Role type | Typical shift patterns |
|---|
| Senior Care Worker |
7.30-3.30, 3 staff, 3-11, 3 staff (1 sleep) 22.30-07.30, 1 staff |
|---|
| Care Worker |
7.30-3.30, 3 staff, 3-11, 3 staff (1 sleep) 22.30-07.30, 1 staff |
|---|
Service: Ty Brynna
Service summary
Ty Brynna: Service summary
| Service Type |
Care Home Service |
|---|
| Type of Care |
Childrens Home |
|---|
| Approval Date |
05/07/2022 |
|---|
| Maximum number of places |
1 |
|---|
| Service Conditions |
- The responsible individual for this service is Mandy Meredith
- A maximum of 1 individuals can be accommodated at this service.
- The responsible individual for this service is Charlotte Ajax-Treherne
|
|---|
| How many people in total did the service provide care and support to during the last financial year? |
2 |
|---|
Service management
Ty Brynna: Service management
| Responsible Individual(s) |
Charlotte Ajax-Treherne |
|---|
| Manager(s) |
Anthony Arandjelovic |
|---|
Service contact details
Languages used at the service
Ty Brynna: Languages used at the service
| What is the main language through which the service is provided? |
English |
|---|
| Other languages used in the provision of the service |
There are no other languages used at the service |
|---|
| Non-verbal communication methods used at the service |
- Non-formal communication (e.g. body language, facial expressions)
- Writing (Paper / Whiteboards)
|
|---|
Service facilities and accommodation
- Access to minibus or other transport
- Close to local shops / amenities
- Garden(s)
- Internet access
- Near public transport
- Number of bathrooms with assisted bathing facilities: 1
- Number of bedrooms with en‑suite facilities: 0
- Number of communal lounges: 1
- Number of dining rooms: 1
- Number of shared bedrooms: 0
- Number of single bedrooms: 2
- On‑site parking
- Phone point
- Residents’ kitchenette / communal kitchen
- TV point
Engagement with people using the service
Ty Brynna actively consults with young people through the use of Key workings, children and young people's questionnaires and monthly sessions with advocacy. We ensure we consult through conversation with children and young people prior to any meetings held regarding their views, wishes and preferences.
Compliance and quality statement
Not Inspected - Strong Internal Checks
Although we were not inspected by Care Inspectorate Wales during the reporting period, we regularly review the care and support we provide. These reviews give us confidence people are receiving safe, person-centred care which meets their needs and supports their wellbeing.
We are confident our service meets the standards set out under section 27(1) of the 2016 Act.
Fees charged by the service
Ty Brynna: Fees charged by the service
| The minimum weekly fee payable during the last financial year? |
£0 |
|---|
| The maximum weekly fee payable during the last financial year? |
£0 |
|---|
Complaints processed by the service
Ty Brynna: Complaints processed by the service
| Total number of formal complaints made during the last financial year |
0 |
|---|
| Number of active complaints outstanding |
0 |
|---|
| Number of complaints upheld |
0 |
|---|
| Number of complaints partially upheld |
0 |
|---|
| Number of complaints not upheld |
0 |
|---|
Staff working at the service
Staff summary
Ty Brynna: Staff summary
| The total number of full time equivalent posts at the service (as at 31 March) |
7 |
|---|
Posts and vacancies
| Role type | No. of staff in post | Total vacancies |
|---|
| Manager |
1 |
0 |
|---|
| Senior Care Worker |
1 |
1 |
|---|
| Care Worker |
15 |
3 |
|---|
Training undertaken
Induction and Health & Safety
| Role type | Induction | Health & Safety |
|---|
| Manager |
Working towards all staff completing |
Working towards all staff completing |
|---|
| Senior Care Worker |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
Working towards all staff completing |
|---|
Equality, Diversity & Human Rights and Infection, prevention & control
| Role type | Equality, Diversity & Human Rights | Infection, prevention & control |
|---|
| Manager |
All staff have completed |
Working towards all staff completing |
|---|
| Senior Care Worker |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
Working towards all staff completing |
Working towards all staff completing |
|---|
Manual Handling and Safeguarding
| Role type | Manual Handling | Safeguarding |
|---|
| Manager |
Working towards all staff completing |
Working towards all staff completing |
|---|
| Senior Care Worker |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
Working towards all staff completing |
Working towards all staff completing |
|---|
Medicine Management and Dementia
| Role type | Medicine Management | Dementia |
|---|
| Manager |
All staff have completed |
Not relevant to this staff group |
|---|
| Senior Care Worker |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
Not relevant to this staff group |
|---|
Positive Behaviour Management and Food Hygiene
| Role type | Positive Behaviour Management | Food Hygiene |
|---|
| Manager |
All staff have completed |
Working towards all staff completing |
|---|
| Senior Care Worker |
Not relevant to this staff group |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
Contractual arrangements
Permanent Staff, Fixed Term Contracted Staff and Volunteers
| Role type | No. of permanent staff | No. of fixed term contracted staff | No. of volunteers |
|---|
| Manager |
1 |
0 |
0 |
|---|
| Senior Care Worker |
1 |
0 |
0 |
|---|
| Care Worker |
10 |
0 |
0 |
|---|
Agency/Bank Staff & Non-Guaranteed Hours (zero hours) Staff
| Role type | No. of agency/bank staff | No. of non-guaranteed hours (zero hours) staff |
|---|
| Manager |
0 |
0 |
|---|
| Senior Care Worker |
0 |
0 |
|---|
| Care Worker |
0 |
5 |
|---|
Full time v part time information
| Role type | No. of full time staff | No. of part time staff |
|---|
| Manager |
1 |
0 |
|---|
| Senior Care Worker |
1 |
0 |
|---|
| Care Worker |
5 |
10 |
|---|
Staff qualifications
Hold required qualification & Working towards required qualification - not apprenticeship
| Role type | Hold required qualification | Working towards required qualification - not apprenticeship |
|---|
| Manager |
1 |
0 |
|---|
| Senior Care Worker |
1 |
0 |
|---|
| Care Worker |
5 |
10 |
|---|
Working towards required qualification - apprenticeship & Qualification not required for role
| Role type | Working towards required qualification - apprenticeship | Qualification not required for role |
|---|
| Manager |
0 |
0 |
|---|
| Senior Care Worker |
0 |
0 |
|---|
| Care Worker |
0 |
0 |
|---|
Typical shift patterns
| Role type | Typical shift patterns |
|---|
| Senior Care Worker |
7.3.30-3.30 ,3-11 |
|---|
| Care Worker |
7.30-3.30 am 3-11pm Night 10.30pm-7.30am plus sleep in staff |
|---|
Service: Ty Ni
Service summary
Ty Ni: Service summary
| Service Type |
Care Home Service |
|---|
| Type of Care |
Childrens Home |
|---|
| Approval Date |
06/02/2025 |
|---|
| Maximum number of places |
1 |
|---|
| Service Conditions |
- A maximum of 1 individuals can be accommodated at this service.
- The responsible individual for this service is Charlotte Ajax-Treherne
|
|---|
| How many people in total did the service provide care and support to during the last financial year? |
1 |
|---|
Service management
Ty Ni: Service management
| Responsible Individual(s) |
Charlotte Ajax-Treherne |
|---|
| Manager(s) |
Anthony Arandjelovic |
|---|
Service contact details
Languages used at the service
Ty Ni: Languages used at the service
| What is the main language through which the service is provided? |
English |
|---|
| Other languages used in the provision of the service |
There are no other languages used at the service |
|---|
| Non-verbal communication methods used at the service |
- Writing (Paper / Whiteboards)
|
|---|
Service facilities and accommodation
- Access to minibus or other transport
- Close to local shops / amenities
- Garden(s)
- Internet access
- Near public transport
- Number of bathrooms with assisted bathing facilities: 1
- Number of bedrooms with en‑suite facilities: 1
- Number of communal lounges: 1
- Number of dining rooms: 1
- Number of shared bedrooms: 1
- Number of single bedrooms: 2
- On‑site parking
- Phone point
- Residents’ kitchenette / communal kitchen
- TV point
Engagement with people using the service
Young Person's Meetings. Key-working sessions. Reg 73 Visits. Day-to-day consultation.
Compliance and quality statement
Inspected - Delivering Quality Care
During the reporting period, Care Inspectorate Wales visited our service. We're proud their findings show we provide safe, effective, and supportive care for the people who use our services, meeting the required standards under section 27(1) of the Regulation and Inspection of Social Care (Wales) Act 2016.
We also carry out regular reviews to make sure the care and support we offer continues to meet people's needs and helps them achieve positive outcomes.
Fees charged by the service
Ty Ni: Fees charged by the service
| The minimum weekly fee payable during the last financial year? |
£0 |
|---|
| The maximum weekly fee payable during the last financial year? |
£0 |
|---|
Complaints processed by the service
Ty Ni: Complaints processed by the service
| Total number of formal complaints made during the last financial year |
0 |
|---|
| Number of active complaints outstanding |
0 |
|---|
| Number of complaints upheld |
0 |
|---|
| Number of complaints partially upheld |
0 |
|---|
| Number of complaints not upheld |
0 |
|---|
Staff working at the service
Staff summary
Ty Ni: Staff summary
| The total number of full time equivalent posts at the service (as at 31 March) |
7 |
|---|
Posts and vacancies
| Role type | No. of staff in post | Total vacancies |
|---|
| Manager |
1 |
0 |
|---|
| Senior Care Worker |
1 |
2 |
|---|
| Care Worker |
15 |
3 |
|---|
Training undertaken
Induction and Health & Safety
| Role type | Induction | Health & Safety |
|---|
| Manager |
All staff have completed |
Working towards all staff completing |
|---|
| Senior Care Worker |
No staff have yet completed |
No staff have yet completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
Equality, Diversity & Human Rights and Infection, prevention & control
| Role type | Equality, Diversity & Human Rights | Infection, prevention & control |
|---|
| Manager |
Working towards all staff completing |
Working towards all staff completing |
|---|
| Senior Care Worker |
No staff have yet completed |
No staff have yet completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
Manual Handling and Safeguarding
| Role type | Manual Handling | Safeguarding |
|---|
| Manager |
Working towards all staff completing |
Working towards all staff completing |
|---|
| Senior Care Worker |
No staff have yet completed |
No staff have yet completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
Medicine Management and Dementia
| Role type | Medicine Management | Dementia |
|---|
| Manager |
No staff have yet completed |
Not relevant to this staff group |
|---|
| Senior Care Worker |
No staff have yet completed |
No staff have yet completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
Positive Behaviour Management and Food Hygiene
| Role type | Positive Behaviour Management | Food Hygiene |
|---|
| Manager |
All staff have completed |
Working towards all staff completing |
|---|
| Senior Care Worker |
No staff have yet completed |
No staff have yet completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
Contractual arrangements
Permanent Staff, Fixed Term Contracted Staff and Volunteers
| Role type | No. of permanent staff | No. of fixed term contracted staff | No. of volunteers |
|---|
| Manager |
1 |
0 |
0 |
|---|
| Senior Care Worker |
1 |
0 |
0 |
|---|
| Care Worker |
10 |
0 |
0 |
|---|
Agency/Bank Staff & Non-Guaranteed Hours (zero hours) Staff
| Role type | No. of agency/bank staff | No. of non-guaranteed hours (zero hours) staff |
|---|
| Manager |
0 |
0 |
|---|
| Senior Care Worker |
0 |
0 |
|---|
| Care Worker |
0 |
5 |
|---|
Full time v part time information
| Role type | No. of full time staff | No. of part time staff |
|---|
| Manager |
1 |
0 |
|---|
| Senior Care Worker |
1 |
0 |
|---|
| Care Worker |
5 |
10 |
|---|
Staff qualifications
Hold required qualification & Working towards required qualification - not apprenticeship
| Role type | Hold required qualification | Working towards required qualification - not apprenticeship |
|---|
| Manager |
1 |
0 |
|---|
| Senior Care Worker |
1 |
0 |
|---|
| Care Worker |
1 |
0 |
|---|
Working towards required qualification - apprenticeship & Qualification not required for role
| Role type | Working towards required qualification - apprenticeship | Qualification not required for role |
|---|
| Manager |
0 |
0 |
|---|
| Senior Care Worker |
0 |
0 |
|---|
| Care Worker |
0 |
0 |
|---|
Typical shift patterns
| Role type | Typical shift patterns |
|---|
| Senior Care Worker |
7.30-3.30 , 3-11 |
|---|
| Care Worker |
7.30-3.30 am, 3-11 pm, 10.30-7.30 Nights plus 1 sleep in |
|---|
Service: Cartref Mynydd
Service summary
Cartref Mynydd: Service summary
| Service Type |
Care Home Service |
|---|
| Type of Care |
Childrens Home |
|---|
| Approval Date |
21/03/2024 |
|---|
| Maximum number of places |
4 |
|---|
| Service Conditions |
- A maximum of 4 individuals can be accommodated at this service.
- The responsible individual for this service is Charlotte Ajax-Treherne
|
|---|
| How many people in total did the service provide care and support to during the last financial year? |
4 |
|---|
Service management
Cartref Mynydd: Service management
| Responsible Individual(s) |
Charlotte Ajax-Treherne |
|---|
| Manager(s) |
There are no Managers at the service |
|---|
Service contact details
Languages used at the service
Cartref Mynydd: Languages used at the service
| What is the main language through which the service is provided? |
English |
|---|
| Other languages used in the provision of the service |
There are no other languages used at the service |
|---|
| Non-verbal communication methods used at the service |
There are no non verbal communication methods used at the service |
|---|
Service facilities and accommodation
- Activities room (Art, Music, Games, Computers, etc.)
- Garden(s)
- Internet access
- Near public transport
- Number of bathrooms with assisted bathing facilities: 2
- Number of bedrooms with en‑suite facilities: 0
- Number of communal lounges: 1
- Number of dining rooms: 1
- Number of shared bedrooms: 0
- Number of single bedrooms: 4
- Outdoor play area
- Outdoor seating / entertainment area
- Residents’ kitchenette / communal kitchen
- TV point
Engagement with people using the service
Quality assurance questionnaires Regulation 73 visits CLA reviews Weekly children's meetings Day to day consultation Advocacy Service Progress meetings
Compliance and quality statement
Inspected - Delivering Quality Care
During the reporting period, Care Inspectorate Wales visited our service. We're proud their findings show we provide safe, effective, and supportive care for the people who use our services, meeting the required standards under section 27(1) of the Regulation and Inspection of Social Care (Wales) Act 2016.
We also carry out regular reviews to make sure the care and support we offer continues to meet people's needs and helps them achieve positive outcomes.
Fees charged by the service
Cartref Mynydd: Fees charged by the service
| The minimum weekly fee payable during the last financial year? |
£0 |
|---|
| The maximum weekly fee payable during the last financial year? |
£0 |
|---|
Complaints processed by the service
Cartref Mynydd: Complaints processed by the service
| Total number of formal complaints made during the last financial year |
1 |
|---|
| Number of active complaints outstanding |
1 |
|---|
| Number of complaints upheld |
0 |
|---|
| Number of complaints partially upheld |
0 |
|---|
| Number of complaints not upheld |
0 |
|---|
Staff working at the service
Staff summary
Cartref Mynydd: Staff summary
| The total number of full time equivalent posts at the service (as at 31 March) |
10 |
|---|
Posts and vacancies
| Role type | No. of staff in post | Total vacancies |
|---|
| Manager |
1 |
1 |
|---|
| Senior Care Worker |
2 |
0 |
|---|
| Care Worker |
19 |
4 |
|---|
Training undertaken
Induction and Health & Safety
| Role type | Induction | Health & Safety |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Senior Care Worker |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
Working towards all staff completing |
Working towards all staff completing |
|---|
Equality, Diversity & Human Rights and Infection, prevention & control
| Role type | Equality, Diversity & Human Rights | Infection, prevention & control |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Senior Care Worker |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
Working towards all staff completing |
Working towards all staff completing |
|---|
Manual Handling and Safeguarding
| Role type | Manual Handling | Safeguarding |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Senior Care Worker |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
Working towards all staff completing |
Working towards all staff completing |
|---|
Medicine Management and Dementia
| Role type | Medicine Management | Dementia |
|---|
| Manager |
All staff have completed |
Not relevant to this staff group |
|---|
| Senior Care Worker |
All staff have completed |
Not relevant to this staff group |
|---|
| Care Worker |
Working towards all staff completing |
Not relevant to this staff group |
|---|
Positive Behaviour Management and Food Hygiene
| Role type | Positive Behaviour Management | Food Hygiene |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Senior Care Worker |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
Working towards all staff completing |
Working towards all staff completing |
|---|
Contractual arrangements
Permanent Staff, Fixed Term Contracted Staff and Volunteers
| Role type | No. of permanent staff | No. of fixed term contracted staff | No. of volunteers |
|---|
| Manager |
1 |
0 |
0 |
|---|
| Senior Care Worker |
2 |
0 |
0 |
|---|
| Care Worker |
13 |
0 |
0 |
|---|
Agency/Bank Staff & Non-Guaranteed Hours (zero hours) Staff
| Role type | No. of agency/bank staff | No. of non-guaranteed hours (zero hours) staff |
|---|
| Manager |
0 |
0 |
|---|
| Senior Care Worker |
0 |
0 |
|---|
| Care Worker |
0 |
6 |
|---|
Full time v part time information
| Role type | No. of full time staff | No. of part time staff |
|---|
| Manager |
1 |
0 |
|---|
| Senior Care Worker |
2 |
0 |
|---|
| Care Worker |
7 |
12 |
|---|
Staff qualifications
Hold required qualification & Working towards required qualification - not apprenticeship
| Role type | Hold required qualification | Working towards required qualification - not apprenticeship |
|---|
| Manager |
0 |
1 |
|---|
| Senior Care Worker |
2 |
0 |
|---|
| Care Worker |
3 |
16 |
|---|
Working towards required qualification - apprenticeship & Qualification not required for role
| Role type | Working towards required qualification - apprenticeship | Qualification not required for role |
|---|
| Manager |
0 |
0 |
|---|
| Senior Care Worker |
0 |
0 |
|---|
| Care Worker |
0 |
0 |
|---|
Typical shift patterns
| Role type | Typical shift patterns |
|---|
| Senior Care Worker |
2 shift patterns |
|---|
| Care Worker |
730-1530 x 3 staff 1500-2300 x 3 staff Nights 2230-0730 x 1 plus X1 sleep in staff |
|---|
Service: RCTCBC Support@Home (Rehabilitation, Mobile Responders and Extra Care)
Service summary
RCTCBC Support@Home (Rehabilitation, Mobile Responders and Extra Care): Service summary
| Service Type |
Domiciliary Support Service |
|---|
| Type of Care |
None |
|---|
| Approval Date |
21/09/2018 |
|---|
| Maximum number of places |
0 |
|---|
| Partnership Area |
Cwm Taf Morgannwg |
|---|
| Service Conditions |
- The responsible individual for this service is Mari Ropstad
- Rhondda Cynon Taff County Borough Council is registered to provide a domiciliary support service in Cwm Taf Morgannwg regional partnership area
|
|---|
| How many people in total did the service provide care and support to during the last financial year? |
1196 |
|---|
Service management
RCTCBC Support@Home (Rehabilitation, Mobile Responders and Extra Care): Service management
| Responsible Individual(s) |
Mari Ropstad |
|---|
| Manager(s) |
Sarah Witchell, Susan Lambert, Alison Field |
|---|
Service contact details
Languages used at the service
RCTCBC Support@Home (Rehabilitation, Mobile Responders and Extra Care): Languages used at the service
| What is the main language through which the service is provided? |
English |
|---|
| Other languages used in the provision of the service |
There are no other languages used at the service |
|---|
| Non-verbal communication methods used at the service |
There are no non verbal communication methods used at the service |
|---|
Engagement with people using the service
Our service guides contain information with telephone numbers and contacts for raising any concerns or issues or providing compliments. There is also information on how to access advocacy services in RCT and contact details for Llais. The process and relevant contact details are provided for the Engagement & Complaints Team at the Council. In Extra Care, service plan reviews are undertaken with everyone on a 3-monthly basis and includes checking people’s satisfaction with their service. In the Rehabilitation Services, annual consultation surveys are sent to individuals who use the services, unpaid carers and referrers. For our short-term packages of care, feedback forms are completed by the individual and/or family carers at the end of a programme of support. Regular provider reviews of packages of care include checking people's satisfaction with their support.
Compliance and quality statement
Inspected - Delivering Quality Care
During the reporting period, Care Inspectorate Wales visited our service. We're proud their findings show we provide safe, effective, and supportive care for the people who use our services, meeting the required standards under section 27(1) of the Regulation and Inspection of Social Care (Wales) Act 2016.
We also carry out regular reviews to make sure the care and support we offer continues to meet people's needs and helps them achieve positive outcomes.
Fees charged by the service
RCTCBC Support@Home (Rehabilitation, Mobile Responders and Extra Care): Fees charged by the service
| The minimum hourly rate payable during the last financial year? |
£0 |
|---|
| The maximum hourly rate payable during the last financial year? |
£22 |
|---|
Complaints processed by the service
RCTCBC Support@Home (Rehabilitation, Mobile Responders and Extra Care): Complaints processed by the service
| Total number of formal complaints made during the last financial year |
2 |
|---|
| Number of active complaints outstanding |
0 |
|---|
| Number of complaints upheld |
0 |
|---|
| Number of complaints partially upheld |
0 |
|---|
| Number of complaints not upheld |
2 |
|---|
Staff working at the service
Staff summary
RCTCBC Support@Home (Rehabilitation, Mobile Responders and Extra Care): Staff summary
| The total number of full time equivalent posts at the service (as at 31 March) |
94 |
|---|
Posts and vacancies
| Role type | No. of staff in post | Total vacancies |
|---|
| Manager |
4 |
0 |
|---|
| Deputy Manager |
1 |
0 |
|---|
| Senior Care Worker |
8 |
0 |
|---|
| Care Worker |
142 |
1 |
|---|
| Other Staff |
15 |
0 |
|---|
Training undertaken
Induction and Health & Safety
| Role type | Induction | Health & Safety |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Deputy Manager |
All staff have completed |
All staff have completed |
|---|
| Senior Care Worker |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
| Other Staff |
All staff have completed |
All staff have completed |
|---|
Equality, Diversity & Human Rights and Infection, prevention & control
| Role type | Equality, Diversity & Human Rights | Infection, prevention & control |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Deputy Manager |
All staff have completed |
All staff have completed |
|---|
| Senior Care Worker |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
| Other Staff |
All staff have completed |
All staff have completed |
|---|
Manual Handling and Safeguarding
| Role type | Manual Handling | Safeguarding |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Deputy Manager |
All staff have completed |
All staff have completed |
|---|
| Senior Care Worker |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
| Other Staff |
All staff have completed |
All staff have completed |
|---|
Medicine Management and Dementia
| Role type | Medicine Management | Dementia |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Deputy Manager |
All staff have completed |
All staff have completed |
|---|
| Senior Care Worker |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
| Other Staff |
All staff have completed |
All staff have completed |
|---|
Positive Behaviour Management and Food Hygiene
| Role type | Positive Behaviour Management | Food Hygiene |
|---|
| Manager |
Not relevant to this staff group |
Not relevant to this staff group |
|---|
| Deputy Manager |
Not relevant to this staff group |
Not relevant to this staff group |
|---|
| Senior Care Worker |
Not relevant to this staff group |
Not relevant to this staff group |
|---|
| Care Worker |
Not relevant to this staff group |
All staff have completed |
|---|
| Other Staff |
Not relevant to this staff group |
Not relevant to this staff group |
|---|
Contractual arrangements
Permanent Staff, Fixed Term Contracted Staff and Volunteers
| Role type | No. of permanent staff | No. of fixed term contracted staff | No. of volunteers |
|---|
| Manager |
4 |
0 |
0 |
|---|
| Deputy Manager |
1 |
0 |
0 |
|---|
| Senior Care Worker |
7 |
0 |
0 |
|---|
| Care Worker |
117 |
0 |
0 |
|---|
| Other Staff |
14 |
0 |
0 |
|---|
Agency/Bank Staff & Non-Guaranteed Hours (zero hours) Staff
| Role type | No. of agency/bank staff | No. of non-guaranteed hours (zero hours) staff |
|---|
| Manager |
0 |
0 |
|---|
| Deputy Manager |
0 |
0 |
|---|
| Senior Care Worker |
0 |
1 |
|---|
| Care Worker |
0 |
25 |
|---|
| Other Staff |
0 |
1 |
|---|
Full time v part time information
| Role type | No. of full time staff | No. of part time staff |
|---|
| Manager |
4 |
0 |
|---|
| Deputy Manager |
1 |
0 |
|---|
| Senior Care Worker |
7 |
1 |
|---|
| Care Worker |
0 |
142 |
|---|
| Other Staff |
7 |
8 |
|---|
Staff qualifications
Hold required qualification & Working towards required qualification - not apprenticeship
| Role type | Hold required qualification | Working towards required qualification - not apprenticeship |
|---|
| Manager |
4 |
0 |
|---|
| Deputy Manager |
1 |
0 |
|---|
| Senior Care Worker |
8 |
0 |
|---|
| Care Worker |
142 |
0 |
|---|
| Other Staff |
0 |
0 |
|---|
Working towards required qualification - apprenticeship & Qualification not required for role
| Role type | Working towards required qualification - apprenticeship | Qualification not required for role |
|---|
| Manager |
0 |
0 |
|---|
| Deputy Manager |
0 |
0 |
|---|
| Senior Care Worker |
0 |
0 |
|---|
| Care Worker |
0 |
0 |
|---|
| Other Staff |
0 |
0 |
|---|
Typical shift patterns
| Role type | Typical shift patterns |
|---|
| Senior Care Worker |
7 day working. Shifts vary from 7.30 - 22:00 |
|---|
| Care Worker |
Wk 1 Mon/Tues RD. Wk 2 Wed/Thur RD Wk 3 Sat/Sun RD. Also 265 24h working for Responders in day/afternoon/night shifts. Extra Care work day/afternoon and night shifts. |
|---|
Service: Tegfan Resource Centre
Service summary
Tegfan Resource Centre: Service summary
| Service Type |
Care Home Service |
|---|
| Type of Care |
Adults Without Nursing |
|---|
| Approval Date |
01/10/2018 |
|---|
| Maximum number of places |
46 |
|---|
| Service Conditions |
- A maximum of 46 individuals can be accommodated at this service
- Rhondda Cynon Taff County Borough Council is registered to provide a Care Home Service at Tegfan Resource Centre TEGFAN RESOURCE CENTRE, LLEWELYN STREET, ABERDARE CF44 8HU
- The responsible individual for this service is Caroline Jill Bow
|
|---|
| How many people in total did the service provide care and support to during the last financial year? |
74 |
|---|
Service management
Tegfan Resource Centre: Service management
| Responsible Individual(s) |
Caroline Bow |
|---|
| Manager(s) |
Lisa Williams |
|---|
Service contact details
Languages used at the service
Tegfan Resource Centre: Languages used at the service
| What is the main language through which the service is provided? |
English |
|---|
| Other languages used in the provision of the service |
There are no other languages used at the service |
|---|
| Non-verbal communication methods used at the service |
There are no non verbal communication methods used at the service |
|---|
Service facilities and accommodation
- Activities room (Art, Music, Games, Computers, etc.)
- Bar / Café
- Close to local shops / amenities
- Garden(s)
- Hairdressing / beauty services
- Internet access
- Laundry service
- Lifts
- Near public transport
- Number of bathrooms with assisted bathing facilities: 7
- Number of bedrooms with en‑suite facilities: 38
- Number of communal lounges: 4
- Number of dining rooms: 2
- Number of shared bedrooms: 0
- Number of single bedrooms: 45
- On‑site parking
- Outdoor seating / entertainment area
- Pet friendly (or by arrangement)
- Phone point
- Quiet areas
- Residents’ kitchenette / communal kitchen
- Sensory areas
- TV point
- Wheelchair access
Engagement with people using the service
Quality Assurance Questionnaire Regulation 73 Visits Unannounced inspections Review meetings
Compliance and quality statement
Inspected - Delivering Quality Care
During the reporting period, Care Inspectorate Wales visited our service. We're proud their findings show we provide safe, effective, and supportive care for the people who use our services, meeting the required standards under section 27(1) of the Regulation and Inspection of Social Care (Wales) Act 2016.
We also carry out regular reviews to make sure the care and support we offer continues to meet people's needs and helps them achieve positive outcomes.
Fees charged by the service
Tegfan Resource Centre: Fees charged by the service
| The minimum weekly fee payable during the last financial year? |
£192 |
|---|
| The maximum weekly fee payable during the last financial year? |
£1044 |
|---|
Complaints processed by the service
Tegfan Resource Centre: Complaints processed by the service
| Total number of formal complaints made during the last financial year |
2 |
|---|
| Number of active complaints outstanding |
0 |
|---|
| Number of complaints upheld |
0 |
|---|
| Number of complaints partially upheld |
0 |
|---|
| Number of complaints not upheld |
2 |
|---|
Staff working at the service
Staff summary
Tegfan Resource Centre: Staff summary
| The total number of full time equivalent posts at the service (as at 31 March) |
45 |
|---|
Posts and vacancies
| Role type | No. of staff in post | Total vacancies |
|---|
| Manager |
1 |
0 |
|---|
| Deputy Manager |
1 |
0 |
|---|
| Care Worker |
54 |
1 |
|---|
| Domestic staff |
8 |
1 |
|---|
| Catering staff |
1 |
0 |
|---|
| Other Staff |
2 |
0 |
|---|
Training undertaken
Induction and Health & Safety
| Role type | Induction | Health & Safety |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Deputy Manager |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
| Domestic staff |
All staff have completed |
All staff have completed |
|---|
| Catering staff |
All staff have completed |
All staff have completed |
|---|
| Other Staff |
All staff have completed |
All staff have completed |
|---|
Equality, Diversity & Human Rights and Infection, prevention & control
| Role type | Equality, Diversity & Human Rights | Infection, prevention & control |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Deputy Manager |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
Working towards all staff completing |
|---|
| Domestic staff |
All staff have completed |
Working towards all staff completing |
|---|
| Catering staff |
All staff have completed |
All staff have completed |
|---|
| Other Staff |
All staff have completed |
Working towards all staff completing |
|---|
Manual Handling and Safeguarding
| Role type | Manual Handling | Safeguarding |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Deputy Manager |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
| Domestic staff |
All staff have completed |
All staff have completed |
|---|
| Catering staff |
All staff have completed |
All staff have completed |
|---|
| Other Staff |
All staff have completed |
All staff have completed |
|---|
Medicine Management and Dementia
| Role type | Medicine Management | Dementia |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Deputy Manager |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
Working towards all staff completing |
Working towards all staff completing |
|---|
| Domestic staff |
Not relevant to this staff group |
Not relevant to this staff group |
|---|
| Catering staff |
Not relevant to this staff group |
Not relevant to this staff group |
|---|
| Other Staff |
Not relevant to this staff group |
Not relevant to this staff group |
|---|
Positive Behaviour Management and Food Hygiene
| Role type | Positive Behaviour Management | Food Hygiene |
|---|
| Manager |
Not relevant to this staff group |
Not relevant to this staff group |
|---|
| Deputy Manager |
Not relevant to this staff group |
Not relevant to this staff group |
|---|
| Care Worker |
Not relevant to this staff group |
Working towards all staff completing |
|---|
| Domestic staff |
Not relevant to this staff group |
All staff have completed |
|---|
| Catering staff |
Not relevant to this staff group |
All staff have completed |
|---|
| Other Staff |
Not relevant to this staff group |
Not relevant to this staff group |
|---|
Contractual arrangements
Permanent Staff, Fixed Term Contracted Staff and Volunteers
| Role type | No. of permanent staff | No. of fixed term contracted staff | No. of volunteers |
|---|
| Manager |
1 |
0 |
0 |
|---|
| Deputy Manager |
1 |
0 |
0 |
|---|
| Care Worker |
39 |
0 |
0 |
|---|
| Domestic staff |
8 |
0 |
0 |
|---|
| Catering staff |
1 |
0 |
0 |
|---|
| Other Staff |
2 |
0 |
0 |
|---|
Agency/Bank Staff & Non-Guaranteed Hours (zero hours) Staff
| Role type | No. of agency/bank staff | No. of non-guaranteed hours (zero hours) staff |
|---|
| Manager |
0 |
0 |
|---|
| Deputy Manager |
0 |
0 |
|---|
| Care Worker |
0 |
15 |
|---|
| Domestic staff |
0 |
0 |
|---|
| Catering staff |
0 |
0 |
|---|
| Other Staff |
0 |
0 |
|---|
Full time v part time information
| Role type | No. of full time staff | No. of part time staff |
|---|
| Manager |
1 |
0 |
|---|
| Deputy Manager |
1 |
0 |
|---|
| Care Worker |
0 |
54 |
|---|
| Domestic staff |
0 |
8 |
|---|
| Catering staff |
0 |
1 |
|---|
| Other Staff |
1 |
1 |
|---|
Staff qualifications
Hold required qualification & Working towards required qualification - not apprenticeship
| Role type | Hold required qualification | Working towards required qualification - not apprenticeship |
|---|
| Manager |
1 |
0 |
|---|
| Deputy Manager |
1 |
0 |
|---|
| Care Worker |
36 |
0 |
|---|
| Domestic staff |
0 |
0 |
|---|
| Catering staff |
1 |
0 |
|---|
| Other Staff |
0 |
0 |
|---|
Working towards required qualification - apprenticeship & Qualification not required for role
| Role type | Working towards required qualification - apprenticeship | Qualification not required for role |
|---|
| Manager |
0 |
0 |
|---|
| Deputy Manager |
0 |
0 |
|---|
| Care Worker |
3 |
3 |
|---|
| Domestic staff |
0 |
0 |
|---|
| Catering staff |
0 |
0 |
|---|
| Other Staff |
0 |
0 |
|---|
Typical shift patterns
| Role type | Typical shift patterns |
|---|
| Care Worker |
AM care - 7.30 am - 14.50pm x 8. PM care - 14.40 pm - 22.10pm x8. Nights - 22.00pm - 7.30am x6 |
|---|
Service: Clydach Court
Service summary
Clydach Court: Service summary
| Service Type |
Care Home Service |
|---|
| Type of Care |
Adults Without Nursing |
|---|
| Approval Date |
26/09/2018 |
|---|
| Maximum number of places |
35 |
|---|
| Service Conditions |
- A maximum of 35 individuals can be accommodated at this service
- Rhondda Cynon Taff County Borough Council is registered to provide a Care Home Service at Clydach Court CLYDACH COURT, BRITHWEUNYDD ROAD, TONYPANDY CF40 2UD
- The responsible individual for this service is Caroline Jill Bow
|
|---|
| How many people in total did the service provide care and support to during the last financial year? |
55 |
|---|
Service management
Clydach Court: Service management
| Responsible Individual(s) |
Caroline Bow |
|---|
| Manager(s) |
Rhianydd Reid |
|---|
Service contact details
Languages used at the service
Clydach Court: Languages used at the service
| What is the main language through which the service is provided? |
English |
|---|
| Other languages used in the provision of the service |
There are no other languages used at the service |
|---|
| Non-verbal communication methods used at the service |
There are no non verbal communication methods used at the service |
|---|
Service facilities and accommodation
- Activities room (Art, Music, Games, Computers, etc.)
- Bar / Café
- Close to local shops / amenities
- Garden(s)
- Hairdressing / beauty services
- Internet access
- Laundry service
- Lifts
- Near public transport
- Number of bathrooms with assisted bathing facilities: 5
- Number of bedrooms with en‑suite facilities: 2
- Number of communal lounges: 3
- Number of dining rooms: 2
- Number of shared bedrooms: 0
- Number of single bedrooms: 35
- On‑site parking
- Outdoor seating / entertainment area
- Pet friendly (or by arrangement)
- Phone point
- Quiet areas
- Residents’ kitchenette / communal kitchen
- Sensory areas
- TV point
- Wheelchair access
- Woodland / ponds
Engagement with people using the service
Quality Assurance Questionnaire Regulation 73 Visits Unannounced inspections Review meetings
Compliance and quality statement
Inspected - Areas for Improvement
Care Inspectorate Wales inspected our service during the reporting period and highlighted areas where we needed to strengthen our approach to meet the required standards under section 27(1) of the 2016 Act.
We are working to make improvements, so people receive the best possible care and support. Our ongoing reviews help us keep improving and ensure people's experiences remain positive.
Fees charged by the service
Clydach Court: Fees charged by the service
| The minimum weekly fee payable during the last financial year? |
£192 |
|---|
| The maximum weekly fee payable during the last financial year? |
£1044 |
|---|
Complaints processed by the service
Clydach Court: Complaints processed by the service
| Total number of formal complaints made during the last financial year |
2 |
|---|
| Number of active complaints outstanding |
0 |
|---|
| Number of complaints upheld |
0 |
|---|
| Number of complaints partially upheld |
0 |
|---|
| Number of complaints not upheld |
2 |
|---|
Staff working at the service
Staff summary
Clydach Court: Staff summary
| The total number of full time equivalent posts at the service (as at 31 March) |
41 |
|---|
Posts and vacancies
| Role type | No. of staff in post | Total vacancies |
|---|
| Manager |
1 |
0 |
|---|
| Deputy Manager |
1 |
0 |
|---|
| Care Worker |
45 |
1 |
|---|
| Domestic staff |
9 |
0 |
|---|
| Catering staff |
2 |
0 |
|---|
| Other Staff |
2 |
0 |
|---|
Training undertaken
Induction and Health & Safety
| Role type | Induction | Health & Safety |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Deputy Manager |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
| Domestic staff |
All staff have completed |
All staff have completed |
|---|
| Catering staff |
All staff have completed |
All staff have completed |
|---|
| Other Staff |
All staff have completed |
All staff have completed |
|---|
Equality, Diversity & Human Rights and Infection, prevention & control
| Role type | Equality, Diversity & Human Rights | Infection, prevention & control |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Deputy Manager |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
Working towards all staff completing |
Working towards all staff completing |
|---|
| Domestic staff |
Working towards all staff completing |
Working towards all staff completing |
|---|
| Catering staff |
Working towards all staff completing |
Working towards all staff completing |
|---|
| Other Staff |
Working towards all staff completing |
Working towards all staff completing |
|---|
Manual Handling and Safeguarding
| Role type | Manual Handling | Safeguarding |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Deputy Manager |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
Working towards all staff completing |
Working towards all staff completing |
|---|
| Domestic staff |
All staff have completed |
Working towards all staff completing |
|---|
| Catering staff |
Working towards all staff completing |
Working towards all staff completing |
|---|
| Other Staff |
All staff have completed |
Working towards all staff completing |
|---|
Medicine Management and Dementia
| Role type | Medicine Management | Dementia |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Deputy Manager |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
Working towards all staff completing |
Working towards all staff completing |
|---|
| Domestic staff |
Not relevant to this staff group |
Not relevant to this staff group |
|---|
| Catering staff |
Not relevant to this staff group |
Not relevant to this staff group |
|---|
| Other Staff |
Not relevant to this staff group |
Not relevant to this staff group |
|---|
Positive Behaviour Management and Food Hygiene
| Role type | Positive Behaviour Management | Food Hygiene |
|---|
| Manager |
Not relevant to this staff group |
Not relevant to this staff group |
|---|
| Deputy Manager |
Not relevant to this staff group |
Not relevant to this staff group |
|---|
| Care Worker |
Working towards all staff completing |
Working towards all staff completing |
|---|
| Domestic staff |
Not relevant to this staff group |
Working towards all staff completing |
|---|
| Catering staff |
Not relevant to this staff group |
All staff have completed |
|---|
| Other Staff |
Not relevant to this staff group |
Not relevant to this staff group |
|---|
Contractual arrangements
Permanent Staff, Fixed Term Contracted Staff and Volunteers
| Role type | No. of permanent staff | No. of fixed term contracted staff | No. of volunteers |
|---|
| Manager |
1 |
0 |
0 |
|---|
| Deputy Manager |
1 |
0 |
0 |
|---|
| Care Worker |
31 |
1 |
0 |
|---|
| Domestic staff |
9 |
0 |
0 |
|---|
| Catering staff |
2 |
0 |
0 |
|---|
| Other Staff |
2 |
0 |
0 |
|---|
Agency/Bank Staff & Non-Guaranteed Hours (zero hours) Staff
| Role type | No. of agency/bank staff | No. of non-guaranteed hours (zero hours) staff |
|---|
| Manager |
0 |
0 |
|---|
| Deputy Manager |
0 |
0 |
|---|
| Care Worker |
0 |
13 |
|---|
| Domestic staff |
0 |
0 |
|---|
| Catering staff |
0 |
0 |
|---|
| Other Staff |
0 |
0 |
|---|
Full time v part time information
| Role type | No. of full time staff | No. of part time staff |
|---|
| Manager |
1 |
0 |
|---|
| Deputy Manager |
1 |
0 |
|---|
| Care Worker |
0 |
45 |
|---|
| Domestic staff |
0 |
9 |
|---|
| Catering staff |
0 |
2 |
|---|
| Other Staff |
1 |
1 |
|---|
Staff qualifications
Hold required qualification & Working towards required qualification - not apprenticeship
| Role type | Hold required qualification | Working towards required qualification - not apprenticeship |
|---|
| Manager |
1 |
0 |
|---|
| Deputy Manager |
1 |
0 |
|---|
| Care Worker |
24 |
0 |
|---|
| Domestic staff |
0 |
0 |
|---|
| Catering staff |
2 |
0 |
|---|
| Other Staff |
0 |
0 |
|---|
Working towards required qualification - apprenticeship & Qualification not required for role
| Role type | Working towards required qualification - apprenticeship | Qualification not required for role |
|---|
| Manager |
0 |
0 |
|---|
| Deputy Manager |
0 |
0 |
|---|
| Care Worker |
0 |
0 |
|---|
| Domestic staff |
0 |
0 |
|---|
| Catering staff |
0 |
0 |
|---|
| Other Staff |
0 |
0 |
|---|
Typical shift patterns
| Role type | Typical shift patterns |
|---|
| Care Worker |
AM care - 7.20 am - 14.50pm x 7. PM care - 14.40 pm - 22.10pm x7. Nights - 22.00pm - 7.30am x5 |
|---|
Service: Troed Y Rhiw
Service summary
Troed Y Rhiw: Service summary
| Service Type |
Care Home Service |
|---|
| Type of Care |
Adults Without Nursing |
|---|
| Approval Date |
01/10/2018 |
|---|
| Maximum number of places |
24 |
|---|
| Service Conditions |
- A maximum of 24 individuals can be accommodated at this service
- Rhondda Cynon Taff County Borough Council is registered to provide a Care Home Service at Troed Y Rhiw TROED-Y-RHIW HOUSE, TROED-Y-RHIW ROAD, MOUNTAIN ASH CF45 4LD
- The responsible individual for this service is Caroline Jill Bow
|
|---|
| How many people in total did the service provide care and support to during the last financial year? |
31 |
|---|
Service management
Troed Y Rhiw: Service management
| Responsible Individual(s) |
Caroline Bow |
|---|
| Manager(s) |
Ruth Picton |
|---|
Service contact details
Languages used at the service
Troed Y Rhiw: Languages used at the service
| What is the main language through which the service is provided? |
English |
|---|
| Other languages used in the provision of the service |
There are no other languages used at the service |
|---|
| Non-verbal communication methods used at the service |
There are no non verbal communication methods used at the service |
|---|
Service facilities and accommodation
- Activities room (Art, Music, Games, Computers, etc.)
- Close to local shops / amenities
- Garden(s)
- Ground‑floor accommodation only
- Hairdressing / beauty services
- Internet access
- Laundry service
- Near public transport
- Number of bathrooms with assisted bathing facilities: 3
- Number of bedrooms with en‑suite facilities: 0
- Number of communal lounges: 5
- Number of dining rooms: 2
- Number of shared bedrooms: 0
- Number of single bedrooms: 24
- On‑site parking
- Outdoor seating / entertainment area
- Pet friendly (or by arrangement)
- Phone point
- Quiet areas
- Residents’ kitchenette / communal kitchen
- Sensory areas
- TV point
- Wheelchair access
Engagement with people using the service
Quality Assurance Questionnaire Regulation 73 Visits Unannounced inspections Review meetings
Compliance and quality statement
Inspected - Areas for Improvement
Care Inspectorate Wales inspected our service during the reporting period and highlighted areas where we needed to strengthen our approach to meet the required standards under section 27(1) of the 2016 Act.
We are working to make improvements, so people receive the best possible care and support. Our ongoing reviews help us keep improving and ensure people's experiences remain positive.
Fees charged by the service
Troed Y Rhiw: Fees charged by the service
| The minimum weekly fee payable during the last financial year? |
£192 |
|---|
| The maximum weekly fee payable during the last financial year? |
£1044 |
|---|
Complaints processed by the service
Troed Y Rhiw: Complaints processed by the service
| Total number of formal complaints made during the last financial year |
0 |
|---|
| Number of active complaints outstanding |
0 |
|---|
| Number of complaints upheld |
0 |
|---|
| Number of complaints partially upheld |
0 |
|---|
| Number of complaints not upheld |
0 |
|---|
Staff working at the service
Staff summary
Troed Y Rhiw: Staff summary
| The total number of full time equivalent posts at the service (as at 31 March) |
28 |
|---|
Posts and vacancies
| Role type | No. of staff in post | Total vacancies |
|---|
| Manager |
1 |
0 |
|---|
| Deputy Manager |
1 |
0 |
|---|
| Care Worker |
29 |
0 |
|---|
| Domestic staff |
8 |
0 |
|---|
| Catering staff |
1 |
0 |
|---|
| Other Staff |
2 |
0 |
|---|
Training undertaken
Induction and Health & Safety
| Role type | Induction | Health & Safety |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Deputy Manager |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
| Domestic staff |
All staff have completed |
All staff have completed |
|---|
| Catering staff |
All staff have completed |
All staff have completed |
|---|
| Other Staff |
All staff have completed |
All staff have completed |
|---|
Equality, Diversity & Human Rights and Infection, prevention & control
| Role type | Equality, Diversity & Human Rights | Infection, prevention & control |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Deputy Manager |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
| Domestic staff |
All staff have completed |
All staff have completed |
|---|
| Catering staff |
Working towards all staff completing |
All staff have completed |
|---|
| Other Staff |
All staff have completed |
All staff have completed |
|---|
Manual Handling and Safeguarding
| Role type | Manual Handling | Safeguarding |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Deputy Manager |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
| Domestic staff |
All staff have completed |
All staff have completed |
|---|
| Catering staff |
All staff have completed |
All staff have completed |
|---|
| Other Staff |
All staff have completed |
All staff have completed |
|---|
Medicine Management and Dementia
| Role type | Medicine Management | Dementia |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Deputy Manager |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
Working towards all staff completing |
|---|
| Domestic staff |
Not relevant to this staff group |
Not relevant to this staff group |
|---|
| Catering staff |
Not relevant to this staff group |
Not relevant to this staff group |
|---|
| Other Staff |
Not relevant to this staff group |
Not relevant to this staff group |
|---|
Positive Behaviour Management and Food Hygiene
| Role type | Positive Behaviour Management | Food Hygiene |
|---|
| Manager |
Not relevant to this staff group |
Not relevant to this staff group |
|---|
| Deputy Manager |
Not relevant to this staff group |
Not relevant to this staff group |
|---|
| Care Worker |
Not relevant to this staff group |
Working towards all staff completing |
|---|
| Domestic staff |
Not relevant to this staff group |
All staff have completed |
|---|
| Catering staff |
Not relevant to this staff group |
All staff have completed |
|---|
| Other Staff |
Not relevant to this staff group |
Not relevant to this staff group |
|---|
Contractual arrangements
Permanent Staff, Fixed Term Contracted Staff and Volunteers
| Role type | No. of permanent staff | No. of fixed term contracted staff | No. of volunteers |
|---|
| Manager |
1 |
0 |
0 |
|---|
| Deputy Manager |
1 |
0 |
0 |
|---|
| Care Worker |
19 |
0 |
0 |
|---|
| Domestic staff |
8 |
0 |
0 |
|---|
| Catering staff |
1 |
0 |
0 |
|---|
| Other Staff |
2 |
0 |
0 |
|---|
Agency/Bank Staff & Non-Guaranteed Hours (zero hours) Staff
| Role type | No. of agency/bank staff | No. of non-guaranteed hours (zero hours) staff |
|---|
| Manager |
0 |
0 |
|---|
| Deputy Manager |
0 |
0 |
|---|
| Care Worker |
0 |
10 |
|---|
| Domestic staff |
0 |
0 |
|---|
| Catering staff |
0 |
0 |
|---|
| Other Staff |
0 |
0 |
|---|
Full time v part time information
| Role type | No. of full time staff | No. of part time staff |
|---|
| Manager |
1 |
0 |
|---|
| Deputy Manager |
1 |
0 |
|---|
| Care Worker |
0 |
29 |
|---|
| Domestic staff |
0 |
8 |
|---|
| Catering staff |
0 |
1 |
|---|
| Other Staff |
1 |
1 |
|---|
Staff qualifications
Hold required qualification & Working towards required qualification - not apprenticeship
| Role type | Hold required qualification | Working towards required qualification - not apprenticeship |
|---|
| Manager |
1 |
0 |
|---|
| Deputy Manager |
1 |
0 |
|---|
| Care Worker |
20 |
0 |
|---|
| Domestic staff |
0 |
0 |
|---|
| Catering staff |
1 |
0 |
|---|
| Other Staff |
0 |
0 |
|---|
Working towards required qualification - apprenticeship & Qualification not required for role
| Role type | Working towards required qualification - apprenticeship | Qualification not required for role |
|---|
| Manager |
0 |
0 |
|---|
| Deputy Manager |
0 |
0 |
|---|
| Care Worker |
0 |
0 |
|---|
| Domestic staff |
0 |
0 |
|---|
| Catering staff |
0 |
0 |
|---|
| Other Staff |
0 |
0 |
|---|
Typical shift patterns
| Role type | Typical shift patterns |
|---|
| Care Worker |
AM care - 7.20 am - 14.50pm x 4. PM care - 14.40 pm - 22.10pm x4 Nights - 22.00pm - 7.30am x4 |
|---|
Service: Ferndale House
Service summary
Ferndale House: Service summary
| Service Type |
Care Home Service |
|---|
| Type of Care |
Adults Without Nursing |
|---|
| Approval Date |
01/10/2018 |
|---|
| Maximum number of places |
26 |
|---|
| Service Conditions |
- A maximum of 26 individuals can be accommodated at this service
- Rhondda Cynon Taff County Borough Council is registered to provide a Care Home Service at Ferndale House FERNDALE HOUSE RESOURCE CENTRE, STATION ROAD, FERNDALE CF43 4ND
- The responsible individual for this service is Caroline Jill Bow
|
|---|
| How many people in total did the service provide care and support to during the last financial year? |
47 |
|---|
Service management
Ferndale House: Service management
| Responsible Individual(s) |
Caroline Bow |
|---|
| Manager(s) |
Laura Andrei |
|---|
Service contact details
Languages used at the service
Ferndale House: Languages used at the service
| What is the main language through which the service is provided? |
English |
|---|
| Other languages used in the provision of the service |
There are no other languages used at the service |
|---|
| Non-verbal communication methods used at the service |
There are no non verbal communication methods used at the service |
|---|
Service facilities and accommodation
- Activities room (Art, Music, Games, Computers, etc.)
- Close to local shops / amenities
- Garden(s)
- Hairdressing / beauty services
- Internet access
- Laundry service
- Lifts
- Near public transport
- Number of bathrooms with assisted bathing facilities: 3
- Number of bedrooms with en‑suite facilities: 0
- Number of communal lounges: 3
- Number of dining rooms: 3
- Number of shared bedrooms: 0
- Number of single bedrooms: 20
- On‑site parking
- Outdoor seating / entertainment area
- Pet friendly (or by arrangement)
- Phone point
- Quiet areas
- Residents’ kitchenette / communal kitchen
- Sensory areas
- TV point
- Wheelchair access
Engagement with people using the service
Quality Assurance Questionnaire Regulation 73 Visits Unannounced inspections Review meetings
Compliance and quality statement
Inspected - Delivering Quality Care
During the reporting period, Care Inspectorate Wales visited our service. We're proud their findings show we provide safe, effective, and supportive care for the people who use our services, meeting the required standards under section 27(1) of the Regulation and Inspection of Social Care (Wales) Act 2016.
We also carry out regular reviews to make sure the care and support we offer continues to meet people's needs and helps them achieve positive outcomes.
Fees charged by the service
Ferndale House: Fees charged by the service
| The minimum weekly fee payable during the last financial year? |
£192 |
|---|
| The maximum weekly fee payable during the last financial year? |
£1044 |
|---|
Complaints processed by the service
Ferndale House: Complaints processed by the service
| Total number of formal complaints made during the last financial year |
1 |
|---|
| Number of active complaints outstanding |
0 |
|---|
| Number of complaints upheld |
0 |
|---|
| Number of complaints partially upheld |
0 |
|---|
| Number of complaints not upheld |
1 |
|---|
Staff working at the service
Staff summary
Ferndale House: Staff summary
| The total number of full time equivalent posts at the service (as at 31 March) |
30 |
|---|
Posts and vacancies
| Role type | No. of staff in post | Total vacancies |
|---|
| Manager |
1 |
0 |
|---|
| Deputy Manager |
1 |
0 |
|---|
| Care Worker |
34 |
0 |
|---|
| Domestic staff |
8 |
0 |
|---|
| Catering staff |
1 |
0 |
|---|
| Other Staff |
2 |
0 |
|---|
Training undertaken
Induction and Health & Safety
| Role type | Induction | Health & Safety |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Deputy Manager |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
| Domestic staff |
All staff have completed |
All staff have completed |
|---|
| Catering staff |
All staff have completed |
All staff have completed |
|---|
| Other Staff |
All staff have completed |
All staff have completed |
|---|
Equality, Diversity & Human Rights and Infection, prevention & control
| Role type | Equality, Diversity & Human Rights | Infection, prevention & control |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Deputy Manager |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
Working towards all staff completing |
Working towards all staff completing |
|---|
| Domestic staff |
Working towards all staff completing |
Working towards all staff completing |
|---|
| Catering staff |
Working towards all staff completing |
Working towards all staff completing |
|---|
| Other Staff |
All staff have completed |
Working towards all staff completing |
|---|
Manual Handling and Safeguarding
| Role type | Manual Handling | Safeguarding |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Deputy Manager |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
| Domestic staff |
All staff have completed |
All staff have completed |
|---|
| Catering staff |
All staff have completed |
All staff have completed |
|---|
| Other Staff |
All staff have completed |
All staff have completed |
|---|
Medicine Management and Dementia
| Role type | Medicine Management | Dementia |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Deputy Manager |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
Working towards all staff completing |
All staff have completed |
|---|
| Domestic staff |
Not relevant to this staff group |
Not relevant to this staff group |
|---|
| Catering staff |
Not relevant to this staff group |
Not relevant to this staff group |
|---|
| Other Staff |
Not relevant to this staff group |
Not relevant to this staff group |
|---|
Positive Behaviour Management and Food Hygiene
| Role type | Positive Behaviour Management | Food Hygiene |
|---|
| Manager |
Not relevant to this staff group |
All staff have completed |
|---|
| Deputy Manager |
No staff have yet completed |
Not relevant to this staff group |
|---|
| Care Worker |
Not relevant to this staff group |
Working towards all staff completing |
|---|
| Domestic staff |
Not relevant to this staff group |
All staff have completed |
|---|
| Catering staff |
Not relevant to this staff group |
All staff have completed |
|---|
| Other Staff |
Not relevant to this staff group |
Not relevant to this staff group |
|---|
Contractual arrangements
Permanent Staff, Fixed Term Contracted Staff and Volunteers
| Role type | No. of permanent staff | No. of fixed term contracted staff | No. of volunteers |
|---|
| Manager |
1 |
0 |
0 |
|---|
| Deputy Manager |
1 |
0 |
0 |
|---|
| Care Worker |
23 |
0 |
0 |
|---|
| Domestic staff |
8 |
0 |
0 |
|---|
| Catering staff |
1 |
0 |
0 |
|---|
| Other Staff |
2 |
0 |
0 |
|---|
Agency/Bank Staff & Non-Guaranteed Hours (zero hours) Staff
| Role type | No. of agency/bank staff | No. of non-guaranteed hours (zero hours) staff |
|---|
| Manager |
0 |
0 |
|---|
| Deputy Manager |
0 |
0 |
|---|
| Care Worker |
0 |
11 |
|---|
| Domestic staff |
0 |
0 |
|---|
| Catering staff |
0 |
0 |
|---|
| Other Staff |
0 |
0 |
|---|
Full time v part time information
| Role type | No. of full time staff | No. of part time staff |
|---|
| Manager |
1 |
0 |
|---|
| Deputy Manager |
1 |
0 |
|---|
| Care Worker |
0 |
34 |
|---|
| Domestic staff |
0 |
8 |
|---|
| Catering staff |
0 |
1 |
|---|
| Other Staff |
1 |
1 |
|---|
Staff qualifications
Hold required qualification & Working towards required qualification - not apprenticeship
| Role type | Hold required qualification | Working towards required qualification - not apprenticeship |
|---|
| Manager |
1 |
0 |
|---|
| Deputy Manager |
1 |
0 |
|---|
| Care Worker |
20 |
6 |
|---|
| Domestic staff |
0 |
0 |
|---|
| Catering staff |
1 |
0 |
|---|
| Other Staff |
0 |
0 |
|---|
Working towards required qualification - apprenticeship & Qualification not required for role
| Role type | Working towards required qualification - apprenticeship | Qualification not required for role |
|---|
| Manager |
0 |
0 |
|---|
| Deputy Manager |
0 |
0 |
|---|
| Care Worker |
0 |
0 |
|---|
| Domestic staff |
0 |
0 |
|---|
| Catering staff |
0 |
0 |
|---|
| Other Staff |
0 |
0 |
|---|
Typical shift patterns
| Role type | Typical shift patterns |
|---|
| Care Worker |
AM care - 7.20 am - 14.50pm x 4 PM care - 14.40 pm - 22.10pm x 4. Nights - 22.00pm - 7.30am x 4 |
|---|
Service: Clwyd Wen
Service summary
Clwyd Wen: Service summary
| Service Type |
Care Home Service |
|---|
| Type of Care |
Adults Without Nursing |
|---|
| Approval Date |
01/10/2018 |
|---|
| Maximum number of places |
4 |
|---|
| Service Conditions |
- A maximum of 4 individuals can be accommodated at this service
- Rhondda Cynon Taff County Borough Council is registered to provide a Care Home Service at Clwyd Wen CLWYD WEN, PONTYCLUN CF72 8JQ
- The responsible individual for this service is Caroline Jill Bow
|
|---|
| How many people in total did the service provide care and support to during the last financial year? |
40 |
|---|
Service management
Clwyd Wen: Service management
| Responsible Individual(s) |
Caroline Bow |
|---|
| Manager(s) |
Luke Giles |
|---|
Service contact details
Languages used at the service
Clwyd Wen: Languages used at the service
| What is the main language through which the service is provided? |
English |
|---|
| Other languages used in the provision of the service |
|
|---|
| Non-verbal communication methods used at the service |
There are no non verbal communication methods used at the service |
|---|
Service facilities and accommodation
- Access to minibus or other transport
- Activities room (Art, Music, Games, Computers, etc.)
- Close to local shops / amenities
- Garden(s)
- Internet access
- Laundry service
- Near public transport
- Number of bathrooms with assisted bathing facilities: 1
- Number of bedrooms with en‑suite facilities: 1
- Number of communal lounges: 1
- Number of dining rooms: 1
- Number of shared bedrooms: 0
- Number of single bedrooms: 4
- On‑site parking
- Outdoor seating / entertainment area
- Quiet areas
- Residents’ kitchenette / communal kitchen
- Sensory areas
- TV point
- Wheelchair access
Engagement with people using the service
Quality Assurance Questionnaire Regulation 73 Visits Unannounced inspections Review meetings
Compliance and quality statement
Inspected - Delivering Quality Care
During the reporting period, Care Inspectorate Wales visited our service. We're proud their findings show we provide safe, effective, and supportive care for the people who use our services, meeting the required standards under section 27(1) of the Regulation and Inspection of Social Care (Wales) Act 2016.
We also carry out regular reviews to make sure the care and support we offer continues to meet people's needs and helps them achieve positive outcomes.
Fees charged by the service
Clwyd Wen: Fees charged by the service
| The minimum weekly fee payable during the last financial year? |
£0 |
|---|
| The maximum weekly fee payable during the last financial year? |
£100 |
|---|
Complaints processed by the service
Clwyd Wen: Complaints processed by the service
| Total number of formal complaints made during the last financial year |
0 |
|---|
| Number of active complaints outstanding |
0 |
|---|
| Number of complaints upheld |
0 |
|---|
| Number of complaints partially upheld |
0 |
|---|
| Number of complaints not upheld |
0 |
|---|
Staff working at the service
Staff summary
Clwyd Wen: Staff summary
| The total number of full time equivalent posts at the service (as at 31 March) |
7.50 |
|---|
Posts and vacancies
| Role type | No. of staff in post | Total vacancies |
|---|
| Manager |
1 |
0 |
|---|
| Care Worker |
8 |
0 |
|---|
Training undertaken
Induction and Health & Safety
| Role type | Induction | Health & Safety |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
Equality, Diversity & Human Rights and Infection, prevention & control
| Role type | Equality, Diversity & Human Rights | Infection, prevention & control |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
Manual Handling and Safeguarding
| Role type | Manual Handling | Safeguarding |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
Medicine Management and Dementia
| Role type | Medicine Management | Dementia |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
Positive Behaviour Management and Food Hygiene
| Role type | Positive Behaviour Management | Food Hygiene |
|---|
| Manager |
All staff have completed |
Not relevant to this staff group |
|---|
| Care Worker |
All staff have completed |
Working towards all staff completing |
|---|
Contractual arrangements
Permanent Staff, Fixed Term Contracted Staff and Volunteers
| Role type | No. of permanent staff | No. of fixed term contracted staff | No. of volunteers |
|---|
| Manager |
1 |
0 |
0 |
|---|
| Care Worker |
8 |
0 |
0 |
|---|
Agency/Bank Staff & Non-Guaranteed Hours (zero hours) Staff
| Role type | No. of agency/bank staff | No. of non-guaranteed hours (zero hours) staff |
|---|
| Manager |
0 |
0 |
|---|
| Care Worker |
0 |
0 |
|---|
Full time v part time information
| Role type | No. of full time staff | No. of part time staff |
|---|
| Manager |
1 |
0 |
|---|
| Care Worker |
0 |
8 |
|---|
Staff qualifications
Hold required qualification & Working towards required qualification - not apprenticeship
| Role type | Hold required qualification | Working towards required qualification - not apprenticeship |
|---|
| Manager |
0 |
0 |
|---|
| Care Worker |
8 |
0 |
|---|
Working towards required qualification - apprenticeship & Qualification not required for role
| Role type | Working towards required qualification - apprenticeship | Qualification not required for role |
|---|
| Manager |
0 |
0 |
|---|
| Care Worker |
0 |
0 |
|---|
Typical shift patterns
| Role type | Typical shift patterns |
|---|
| Care Worker |
7-3 x2 staff 3-10 x 2 staff, 10pm-7am up to 2 staff. Could be 3 staff if required |
|---|
Service: Beech Cottage
Service summary
Beech Cottage: Service summary
| Service Type |
Care Home Service |
|---|
| Type of Care |
Adults Without Nursing |
|---|
| Approval Date |
01/10/2018 |
|---|
| Maximum number of places |
4 |
|---|
| Service Conditions |
- A maximum of 4 individuals can be accommodated at this service
- Rhondda Cynon Taff County Borough Council is registered to provide a Care Home Service at Beech Cottage 1-4 BEECH TERRACE, ABERCWMBOI, ABERDARE CF44 6AN
- The responsible individual for this service is Caroline Jill Bow
|
|---|
| How many people in total did the service provide care and support to during the last financial year? |
23 |
|---|
Service management
Beech Cottage: Service management
| Responsible Individual(s) |
Caroline Bow |
|---|
| Manager(s) |
Debra Jones |
|---|
Service contact details
Languages used at the service
Beech Cottage: Languages used at the service
| What is the main language through which the service is provided? |
English |
|---|
| Other languages used in the provision of the service |
|
|---|
| Non-verbal communication methods used at the service |
There are no non verbal communication methods used at the service |
|---|
Service facilities and accommodation
- Access to minibus or other transport
- Activities room (Art, Music, Games, Computers, etc.)
- Close to local shops / amenities
- Garden(s)
- Internet access
- Laundry service
- Lifts
- Near public transport
- Number of bathrooms with assisted bathing facilities: 2
- Number of bedrooms with en‑suite facilities: 2
- Number of communal lounges: 2
- Number of dining rooms: 1
- Number of shared bedrooms: 0
- Number of single bedrooms: 4
- On‑site parking
- Outdoor seating / entertainment area
- Phone point
- Quiet areas
- Residents’ kitchenette / communal kitchen
- Sensory areas
- TV point
- Wheelchair access
Engagement with people using the service
Individual’s voices are heard, choices about their care and support and opportunities are available by the means of resident’s meetings, Quality Assurance questionnaire, Quarterly Regulation 73 visits, telephone conversations with families and carer’s. All of these form part of our regulatory requirements when we consult with individuals living and accessing the service for respite.
Compliance and quality statement
Inspected - Delivering Quality Care
During the reporting period, Care Inspectorate Wales visited our service. We're proud their findings show we provide safe, effective, and supportive care for the people who use our services, meeting the required standards under section 27(1) of the Regulation and Inspection of Social Care (Wales) Act 2016.
We also carry out regular reviews to make sure the care and support we offer continues to meet people's needs and helps them achieve positive outcomes.
Fees charged by the service
Beech Cottage: Fees charged by the service
| The minimum weekly fee payable during the last financial year? |
£0 |
|---|
| The maximum weekly fee payable during the last financial year? |
£100 |
|---|
Complaints processed by the service
Beech Cottage: Complaints processed by the service
| Total number of formal complaints made during the last financial year |
1 |
|---|
| Number of active complaints outstanding |
0 |
|---|
| Number of complaints upheld |
0 |
|---|
| Number of complaints partially upheld |
0 |
|---|
| Number of complaints not upheld |
1 |
|---|
Staff working at the service
Staff summary
Beech Cottage: Staff summary
| The total number of full time equivalent posts at the service (as at 31 March) |
8 |
|---|
Posts and vacancies
| Role type | No. of staff in post | Total vacancies |
|---|
| Manager |
1 |
0 |
|---|
| Care Worker |
7 |
0 |
|---|
Training undertaken
Induction and Health & Safety
| Role type | Induction | Health & Safety |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
Equality, Diversity & Human Rights and Infection, prevention & control
| Role type | Equality, Diversity & Human Rights | Infection, prevention & control |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
Manual Handling and Safeguarding
| Role type | Manual Handling | Safeguarding |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
Medicine Management and Dementia
| Role type | Medicine Management | Dementia |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
Positive Behaviour Management and Food Hygiene
| Role type | Positive Behaviour Management | Food Hygiene |
|---|
| Manager |
All staff have completed |
Not relevant to this staff group |
|---|
| Care Worker |
All staff have completed |
Working towards all staff completing |
|---|
Contractual arrangements
Permanent Staff, Fixed Term Contracted Staff and Volunteers
| Role type | No. of permanent staff | No. of fixed term contracted staff | No. of volunteers |
|---|
| Manager |
1 |
0 |
0 |
|---|
| Care Worker |
7 |
0 |
0 |
|---|
Agency/Bank Staff & Non-Guaranteed Hours (zero hours) Staff
| Role type | No. of agency/bank staff | No. of non-guaranteed hours (zero hours) staff |
|---|
| Manager |
0 |
0 |
|---|
| Care Worker |
0 |
0 |
|---|
Full time v part time information
| Role type | No. of full time staff | No. of part time staff |
|---|
| Manager |
1 |
0 |
|---|
| Care Worker |
0 |
7 |
|---|
Staff qualifications
Hold required qualification & Working towards required qualification - not apprenticeship
| Role type | Hold required qualification | Working towards required qualification - not apprenticeship |
|---|
| Manager |
1 |
0 |
|---|
| Care Worker |
6 |
1 |
|---|
Working towards required qualification - apprenticeship & Qualification not required for role
| Role type | Working towards required qualification - apprenticeship | Qualification not required for role |
|---|
| Manager |
0 |
0 |
|---|
| Care Worker |
0 |
0 |
|---|
Typical shift patterns
| Role type | Typical shift patterns |
|---|
| Care Worker |
7-3 x2 staff 3-10 x 2 staff, 10pm-7am up to 2 staff. Could be 3 staff if required |
|---|
Service: Ystrad Fechan
Service summary
Ystrad Fechan: Service summary
| Service Type |
Care Home Service |
|---|
| Type of Care |
Adults Without Nursing |
|---|
| Approval Date |
01/10/2018 |
|---|
| Maximum number of places |
3 |
|---|
| Service Conditions |
- A maximum of 3 individuals can be accommodated at this service
- Rhondda Cynon Taff County Borough Council is registered to provide a Care Home Service at Ystrad Fechan
- The responsible individual for this service is Caroline Jill Bow
|
|---|
| How many people in total did the service provide care and support to during the last financial year? |
24 |
|---|
Service management
Ystrad Fechan: Service management
| Responsible Individual(s) |
Caroline Bow |
|---|
| Manager(s) |
Leah Sullivan |
|---|
Service contact details
Languages used at the service
Ystrad Fechan: Languages used at the service
| What is the main language through which the service is provided? |
English |
|---|
| Other languages used in the provision of the service |
There are no other languages used at the service |
|---|
| Non-verbal communication methods used at the service |
There are no non verbal communication methods used at the service |
|---|
Service facilities and accommodation
- Access to minibus or other transport
- Activities room (Art, Music, Games, Computers, etc.)
- Close to local shops / amenities
- Garden(s)
- Ground‑floor accommodation only
- Internet access
- Laundry service
- Near public transport
- Number of bathrooms with assisted bathing facilities: 2
- Number of bedrooms with en‑suite facilities: 0
- Number of communal lounges: 1
- Number of dining rooms: 0
- Number of shared bedrooms: 0
- Number of single bedrooms: 3
- On‑site parking
- Pet friendly (or by arrangement)
- Phone point
- Quiet areas
- Residents’ kitchenette / communal kitchen
- Sensory areas
- TV point
- Wheelchair access
Engagement with people using the service
Quality Assurance Questionnaire Regulation 73 Visits Unannounced inspections Review meetings
Compliance and quality statement
Inspected - Delivering Quality Care
During the reporting period, Care Inspectorate Wales visited our service. We're proud their findings show we provide safe, effective, and supportive care for the people who use our services, meeting the required standards under section 27(1) of the Regulation and Inspection of Social Care (Wales) Act 2016.
We also carry out regular reviews to make sure the care and support we offer continues to meet people's needs and helps them achieve positive outcomes.
Fees charged by the service
Ystrad Fechan: Fees charged by the service
| The minimum weekly fee payable during the last financial year? |
£0 |
|---|
| The maximum weekly fee payable during the last financial year? |
£100 |
|---|
Complaints processed by the service
Ystrad Fechan: Complaints processed by the service
| Total number of formal complaints made during the last financial year |
0 |
|---|
| Number of active complaints outstanding |
0 |
|---|
| Number of complaints upheld |
0 |
|---|
| Number of complaints partially upheld |
0 |
|---|
| Number of complaints not upheld |
0 |
|---|
Staff working at the service
Staff summary
Ystrad Fechan: Staff summary
| The total number of full time equivalent posts at the service (as at 31 March) |
10 |
|---|
Posts and vacancies
| Role type | No. of staff in post | Total vacancies |
|---|
| Manager |
1 |
0 |
|---|
| Care Worker |
9 |
1 |
|---|
Training undertaken
Induction and Health & Safety
| Role type | Induction | Health & Safety |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
Equality, Diversity & Human Rights and Infection, prevention & control
| Role type | Equality, Diversity & Human Rights | Infection, prevention & control |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
Manual Handling and Safeguarding
| Role type | Manual Handling | Safeguarding |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
Medicine Management and Dementia
| Role type | Medicine Management | Dementia |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
Positive Behaviour Management and Food Hygiene
| Role type | Positive Behaviour Management | Food Hygiene |
|---|
| Manager |
All staff have completed |
Not relevant to this staff group |
|---|
| Care Worker |
All staff have completed |
Working towards all staff completing |
|---|
Contractual arrangements
Permanent Staff, Fixed Term Contracted Staff and Volunteers
| Role type | No. of permanent staff | No. of fixed term contracted staff | No. of volunteers |
|---|
| Manager |
1 |
0 |
0 |
|---|
| Care Worker |
9 |
0 |
0 |
|---|
Agency/Bank Staff & Non-Guaranteed Hours (zero hours) Staff
| Role type | No. of agency/bank staff | No. of non-guaranteed hours (zero hours) staff |
|---|
| Manager |
0 |
0 |
|---|
| Care Worker |
0 |
0 |
|---|
Full time v part time information
| Role type | No. of full time staff | No. of part time staff |
|---|
| Manager |
1 |
0 |
|---|
| Care Worker |
0 |
9 |
|---|
Staff qualifications
Hold required qualification & Working towards required qualification - not apprenticeship
| Role type | Hold required qualification | Working towards required qualification - not apprenticeship |
|---|
| Manager |
1 |
0 |
|---|
| Care Worker |
8 |
1 |
|---|
Working towards required qualification - apprenticeship & Qualification not required for role
| Role type | Working towards required qualification - apprenticeship | Qualification not required for role |
|---|
| Manager |
0 |
0 |
|---|
| Care Worker |
0 |
0 |
|---|
Typical shift patterns
| Role type | Typical shift patterns |
|---|
| Care Worker |
7-3 x2 staff 3-10 x 2 staff, 10pm-7am up to 2 staff. Could be 3 staff if required |
|---|
Service: Nantgwyn
Service summary
Nantgwyn: Service summary
| Service Type |
Care Home Service |
|---|
| Type of Care |
Childrens Home |
|---|
| Approval Date |
21/09/2018 |
|---|
| Maximum number of places |
5 |
|---|
| Service Conditions |
- The responsible individual for this service is Mandy Meredith
- A maximum of 5 individuals can be accommodated at this service
|
|---|
| How many people in total did the service provide care and support to during the last financial year? |
5 |
|---|
Service management
Nantgwyn: Service management
| Responsible Individual(s) |
Mandy Meredith |
|---|
| Manager(s) |
Gareth Evans |
|---|
Service contact details
Languages used at the service
Nantgwyn: Languages used at the service
| What is the main language through which the service is provided? |
English |
|---|
| Other languages used in the provision of the service |
|
|---|
| Non-verbal communication methods used at the service |
- Non-formal communication (e.g. body language, facial expressions)
|
|---|
Service facilities and accommodation
- Access to minibus or other transport
- Activities room (Art, Music, Games, Computers, etc.)
- Close to local shops / amenities
- Garden(s)
- Ground‑floor accommodation only
- Internet access
- Near public transport
- Number of bathrooms with assisted bathing facilities: 2
- Number of bedrooms with en‑suite facilities: 0
- Number of communal lounges: 3
- Number of dining rooms: 1
- Number of shared bedrooms: 0
- Number of single bedrooms: 5
- On‑site parking
- Outdoor play area
- Outdoor seating / entertainment area
- Quiet areas
- Residents’ kitchenette / communal kitchen
- Sensory areas
- TV point
Engagement with people using the service
All parent carers and social workers are invited to have their say about the provision through the use of a questionnaire which is prepared in every short break review held at the home for the young people accessing the service. Parent and carers are invited to ask if there are any improvements or changes they would like to see with the running of the service. This information is then discussed with the senior staff at the home and wider team to manage how best to respond.
Compliance and quality statement
Inspected - Delivering Quality Care
During the reporting period, Care Inspectorate Wales visited our service. We're proud their findings show we provide safe, effective, and supportive care for the people who use our services, meeting the required standards under section 27(1) of the Regulation and Inspection of Social Care (Wales) Act 2016.
We also carry out regular reviews to make sure the care and support we offer continues to meet people's needs and helps them achieve positive outcomes.
Fees charged by the service
Nantgwyn: Fees charged by the service
| The minimum weekly fee payable during the last financial year? |
£0 |
|---|
| The maximum weekly fee payable during the last financial year? |
£0 |
|---|
Complaints processed by the service
Nantgwyn: Complaints processed by the service
| Total number of formal complaints made during the last financial year |
3 |
|---|
| Number of active complaints outstanding |
0 |
|---|
| Number of complaints upheld |
0 |
|---|
| Number of complaints partially upheld |
0 |
|---|
| Number of complaints not upheld |
3 |
|---|
Staff working at the service
Staff summary
Nantgwyn: Staff summary
| The total number of full time equivalent posts at the service (as at 31 March) |
3 |
|---|
Posts and vacancies
| Role type | No. of staff in post | Total vacancies |
|---|
| Manager |
1 |
0 |
|---|
| Deputy Manager |
2 |
2 |
|---|
| Care Worker |
21 |
0 |
|---|
| Domestic staff |
1 |
0 |
|---|
Training undertaken
Induction and Health & Safety
| Role type | Induction | Health & Safety |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Deputy Manager |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
| Domestic staff |
Not relevant to this staff group |
All staff have completed |
|---|
Equality, Diversity & Human Rights and Infection, prevention & control
| Role type | Equality, Diversity & Human Rights | Infection, prevention & control |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Deputy Manager |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
| Domestic staff |
All staff have completed |
All staff have completed |
|---|
Manual Handling and Safeguarding
| Role type | Manual Handling | Safeguarding |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Deputy Manager |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
| Domestic staff |
Not relevant to this staff group |
All staff have completed |
|---|
Medicine Management and Dementia
| Role type | Medicine Management | Dementia |
|---|
| Manager |
All staff have completed |
Not relevant to this staff group |
|---|
| Deputy Manager |
All staff have completed |
Not relevant to this staff group |
|---|
| Care Worker |
All staff have completed |
Not relevant to this staff group |
|---|
| Domestic staff |
Not relevant to this staff group |
Not relevant to this staff group |
|---|
Positive Behaviour Management and Food Hygiene
| Role type | Positive Behaviour Management | Food Hygiene |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Deputy Manager |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
| Domestic staff |
Not relevant to this staff group |
Not relevant to this staff group |
|---|
Contractual arrangements
Permanent Staff, Fixed Term Contracted Staff and Volunteers
| Role type | No. of permanent staff | No. of fixed term contracted staff | No. of volunteers |
|---|
| Manager |
1 |
0 |
0 |
|---|
| Deputy Manager |
2 |
0 |
0 |
|---|
| Care Worker |
21 |
0 |
0 |
|---|
| Domestic staff |
1 |
0 |
0 |
|---|
Agency/Bank Staff & Non-Guaranteed Hours (zero hours) Staff
| Role type | No. of agency/bank staff | No. of non-guaranteed hours (zero hours) staff |
|---|
| Manager |
0 |
0 |
|---|
| Deputy Manager |
0 |
0 |
|---|
| Care Worker |
0 |
0 |
|---|
| Domestic staff |
0 |
0 |
|---|
Full time v part time information
| Role type | No. of full time staff | No. of part time staff |
|---|
| Manager |
1 |
0 |
|---|
| Deputy Manager |
2 |
0 |
|---|
| Care Worker |
0 |
21 |
|---|
| Domestic staff |
0 |
1 |
|---|
Staff qualifications
Hold required qualification & Working towards required qualification - not apprenticeship
| Role type | Hold required qualification | Working towards required qualification - not apprenticeship |
|---|
| Manager |
1 |
0 |
|---|
| Deputy Manager |
2 |
0 |
|---|
| Care Worker |
8 |
9 |
|---|
| Domestic staff |
0 |
0 |
|---|
Working towards required qualification - apprenticeship & Qualification not required for role
| Role type | Working towards required qualification - apprenticeship | Qualification not required for role |
|---|
| Manager |
0 |
0 |
|---|
| Deputy Manager |
0 |
0 |
|---|
| Care Worker |
0 |
0 |
|---|
| Domestic staff |
0 |
0 |
|---|
Typical shift patterns
| Role type | Typical shift patterns |
|---|
| Care Worker |
days weekends afternoons |
|---|
Service: Pentre House
Service summary
Pentre House: Service summary
| Service Type |
Care Home Service |
|---|
| Type of Care |
Adults Without Nursing |
|---|
| Approval Date |
26/09/2018 |
|---|
| Maximum number of places |
29 |
|---|
| Service Conditions |
- A maximum of 29 individuals can be accommodated at this service
- Rhondda Cynon Taff County Borough Council is registered to provide a Care Home Service at Pentre House Pentre House, Pentre Road, Pentre, RCT CF41 4LD
- The responsible individual for this service is Caroline Jill Bow
|
|---|
| How many people in total did the service provide care and support to during the last financial year? |
44 |
|---|
Service management
Pentre House: Service management
| Responsible Individual(s) |
Caroline Bow |
|---|
| Manager(s) |
Victoria Taylor |
|---|
Service contact details
Languages used at the service
Pentre House: Languages used at the service
| What is the main language through which the service is provided? |
English |
|---|
| Other languages used in the provision of the service |
There are no other languages used at the service |
|---|
| Non-verbal communication methods used at the service |
There are no non verbal communication methods used at the service |
|---|
Service facilities and accommodation
- Activities room (Art, Music, Games, Computers, etc.)
- Bar / Café
- Close to local shops / amenities
- Garden(s)
- Hairdressing / beauty services
- Internet access
- Laundry service
- Lifts
- Near public transport
- Number of bathrooms with assisted bathing facilities: 5
- Number of bedrooms with en‑suite facilities: 15
- Number of communal lounges: 3
- Number of dining rooms: 1
- Number of shared bedrooms: 0
- Number of single bedrooms: 24
- On‑site parking
- Outdoor seating / entertainment area
- Pet friendly (or by arrangement)
- Phone point
- Quiet areas
- Residents’ kitchenette / communal kitchen
- Sensory areas
- Shop on the premises
- Stairlift
- TV point
- Wheelchair access
Engagement with people using the service
Quality Assurance Questionnaire Regulation 73 Visits Unannounced inspections Review meetings
Compliance and quality statement
Not Inspected - Strong Internal Checks
Although we were not inspected by Care Inspectorate Wales during the reporting period, we regularly review the care and support we provide. These reviews give us confidence people are receiving safe, person-centred care which meets their needs and supports their wellbeing.
We are confident our service meets the standards set out under section 27(1) of the 2016 Act.
Fees charged by the service
Pentre House: Fees charged by the service
| The minimum weekly fee payable during the last financial year? |
£192 |
|---|
| The maximum weekly fee payable during the last financial year? |
£933 |
|---|
Complaints processed by the service
Pentre House: Complaints processed by the service
| Total number of formal complaints made during the last financial year |
0 |
|---|
| Number of active complaints outstanding |
0 |
|---|
| Number of complaints upheld |
0 |
|---|
| Number of complaints partially upheld |
0 |
|---|
| Number of complaints not upheld |
0 |
|---|
Staff working at the service
Staff summary
Pentre House: Staff summary
| The total number of full time equivalent posts at the service (as at 31 March) |
29 |
|---|
Posts and vacancies
| Role type | No. of staff in post | Total vacancies |
|---|
| Manager |
1 |
0 |
|---|
| Deputy Manager |
1 |
0 |
|---|
| Care Worker |
28 |
1 |
|---|
| Domestic staff |
7 |
0 |
|---|
| Catering staff |
1 |
0 |
|---|
| Other Staff |
2 |
0 |
|---|
Training undertaken
Induction and Health & Safety
| Role type | Induction | Health & Safety |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Deputy Manager |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
| Domestic staff |
All staff have completed |
All staff have completed |
|---|
| Catering staff |
All staff have completed |
All staff have completed |
|---|
| Other Staff |
All staff have completed |
All staff have completed |
|---|
Equality, Diversity & Human Rights and Infection, prevention & control
| Role type | Equality, Diversity & Human Rights | Infection, prevention & control |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Deputy Manager |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
| Domestic staff |
All staff have completed |
All staff have completed |
|---|
| Catering staff |
All staff have completed |
All staff have completed |
|---|
| Other Staff |
All staff have completed |
All staff have completed |
|---|
Manual Handling and Safeguarding
| Role type | Manual Handling | Safeguarding |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Deputy Manager |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
| Domestic staff |
All staff have completed |
All staff have completed |
|---|
| Catering staff |
All staff have completed |
All staff have completed |
|---|
| Other Staff |
All staff have completed |
All staff have completed |
|---|
Medicine Management and Dementia
| Role type | Medicine Management | Dementia |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Deputy Manager |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
Working towards all staff completing |
|---|
| Domestic staff |
Not relevant to this staff group |
Not relevant to this staff group |
|---|
| Catering staff |
Not relevant to this staff group |
Not relevant to this staff group |
|---|
| Other Staff |
Not relevant to this staff group |
Not relevant to this staff group |
|---|
Positive Behaviour Management and Food Hygiene
| Role type | Positive Behaviour Management | Food Hygiene |
|---|
| Manager |
Not relevant to this staff group |
Not relevant to this staff group |
|---|
| Deputy Manager |
Not relevant to this staff group |
Not relevant to this staff group |
|---|
| Care Worker |
Not relevant to this staff group |
Working towards all staff completing |
|---|
| Domestic staff |
Not relevant to this staff group |
All staff have completed |
|---|
| Catering staff |
Not relevant to this staff group |
All staff have completed |
|---|
| Other Staff |
Not relevant to this staff group |
Not relevant to this staff group |
|---|
Contractual arrangements
Permanent Staff, Fixed Term Contracted Staff and Volunteers
| Role type | No. of permanent staff | No. of fixed term contracted staff | No. of volunteers |
|---|
| Manager |
1 |
0 |
0 |
|---|
| Deputy Manager |
1 |
0 |
0 |
|---|
| Care Worker |
16 |
0 |
0 |
|---|
| Domestic staff |
7 |
0 |
0 |
|---|
| Catering staff |
1 |
0 |
0 |
|---|
| Other Staff |
2 |
0 |
0 |
|---|
Agency/Bank Staff & Non-Guaranteed Hours (zero hours) Staff
| Role type | No. of agency/bank staff | No. of non-guaranteed hours (zero hours) staff |
|---|
| Manager |
0 |
0 |
|---|
| Deputy Manager |
0 |
0 |
|---|
| Care Worker |
0 |
12 |
|---|
| Domestic staff |
0 |
0 |
|---|
| Catering staff |
0 |
0 |
|---|
| Other Staff |
0 |
0 |
|---|
Full time v part time information
| Role type | No. of full time staff | No. of part time staff |
|---|
| Manager |
1 |
0 |
|---|
| Deputy Manager |
1 |
0 |
|---|
| Care Worker |
0 |
28 |
|---|
| Domestic staff |
0 |
7 |
|---|
| Catering staff |
0 |
1 |
|---|
| Other Staff |
1 |
1 |
|---|
Staff qualifications
Hold required qualification & Working towards required qualification - not apprenticeship
| Role type | Hold required qualification | Working towards required qualification - not apprenticeship |
|---|
| Manager |
1 |
0 |
|---|
| Deputy Manager |
1 |
0 |
|---|
| Care Worker |
24 |
4 |
|---|
| Domestic staff |
0 |
0 |
|---|
| Catering staff |
1 |
0 |
|---|
| Other Staff |
0 |
0 |
|---|
Working towards required qualification - apprenticeship & Qualification not required for role
| Role type | Working towards required qualification - apprenticeship | Qualification not required for role |
|---|
| Manager |
0 |
0 |
|---|
| Deputy Manager |
0 |
0 |
|---|
| Care Worker |
0 |
0 |
|---|
| Domestic staff |
0 |
0 |
|---|
| Catering staff |
0 |
0 |
|---|
| Other Staff |
0 |
0 |
|---|
Typical shift patterns
| Role type | Typical shift patterns |
|---|
| Care Worker |
AM care - 7.20 am - 14.50pm x 3. PM care - 14.40 pm - 22.10pm x3. Nights - 22.00pm - 7.30am x3 |
|---|
Service: Beddau Community Home
Service summary
Beddau Community Home: Service summary
| Service Type |
Care Home Service |
|---|
| Type of Care |
Childrens Home |
|---|
| Approval Date |
12/09/2018 |
|---|
| Maximum number of places |
5 |
|---|
| Service Conditions |
- The responsible individual for this service is Mandy Meredith
- A maximum of 5 individuals can be accommodated at this service
|
|---|
| How many people in total did the service provide care and support to during the last financial year? |
7 |
|---|
Service management
Beddau Community Home: Service management
| Responsible Individual(s) |
Mandy Meredith |
|---|
| Manager(s) |
Nicola Howard |
|---|
Service contact details
Languages used at the service
Beddau Community Home: Languages used at the service
| What is the main language through which the service is provided? |
English |
|---|
| Other languages used in the provision of the service |
|
|---|
| Non-verbal communication methods used at the service |
There are no non verbal communication methods used at the service |
|---|
Service facilities and accommodation
- Access to minibus or other transport
- Activities room (Art, Music, Games, Computers, etc.)
- Close to local shops / amenities
- Garden(s)
- Near public transport
- Number of bathrooms with assisted bathing facilities: 0
- Number of bedrooms with en‑suite facilities: 0
- Number of communal lounges: 1
- Number of dining rooms: 1
- Number of shared bedrooms: 0
- Number of single bedrooms: 5
- Outdoor seating / entertainment area
- Residents’ kitchenette / communal kitchen
- TV point
Engagement with people using the service
regular young people's meetings Group and individual consultation with the manager and other staff.
Compliance and quality statement
Inspected - Areas for Improvement
Care Inspectorate Wales inspected our service during the reporting period and highlighted areas where we needed to strengthen our approach to meet the required standards under section 27(1) of the 2016 Act.
We are working to make improvements, so people receive the best possible care and support. Our ongoing reviews help us keep improving and ensure people's experiences remain positive.
Fees charged by the service
Beddau Community Home: Fees charged by the service
| The minimum weekly fee payable during the last financial year? |
£0 |
|---|
| The maximum weekly fee payable during the last financial year? |
£0 |
|---|
Complaints processed by the service
Beddau Community Home: Complaints processed by the service
| Total number of formal complaints made during the last financial year |
0 |
|---|
| Number of active complaints outstanding |
0 |
|---|
| Number of complaints upheld |
0 |
|---|
| Number of complaints partially upheld |
0 |
|---|
| Number of complaints not upheld |
0 |
|---|
Staff working at the service
Staff summary
Beddau Community Home: Staff summary
| The total number of full time equivalent posts at the service (as at 31 March) |
8 |
|---|
Posts and vacancies
| Role type | No. of staff in post | Total vacancies |
|---|
| Manager |
1 |
0 |
|---|
| Senior Care Worker |
1 |
1 |
|---|
| Care Worker |
18 |
1 |
|---|
| Domestic staff |
1 |
0 |
|---|
| Other Staff |
1 |
0 |
|---|
Training undertaken
Induction and Health & Safety
| Role type | Induction | Health & Safety |
|---|
| Manager |
All staff have completed |
Working towards all staff completing |
|---|
| Senior Care Worker |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
| Domestic staff |
All staff have completed |
All staff have completed |
|---|
| Other Staff |
All staff have completed |
Working towards all staff completing |
|---|
Equality, Diversity & Human Rights and Infection, prevention & control
| Role type | Equality, Diversity & Human Rights | Infection, prevention & control |
|---|
| Manager |
All staff have completed |
Not relevant to this staff group |
|---|
| Senior Care Worker |
All staff have completed |
Not relevant to this staff group |
|---|
| Care Worker |
Working towards all staff completing |
Not relevant to this staff group |
|---|
| Domestic staff |
All staff have completed |
Not relevant to this staff group |
|---|
| Other Staff |
All staff have completed |
Not relevant to this staff group |
|---|
Manual Handling and Safeguarding
| Role type | Manual Handling | Safeguarding |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Senior Care Worker |
Working towards all staff completing |
All staff have completed |
|---|
| Care Worker |
Working towards all staff completing |
All staff have completed |
|---|
| Domestic staff |
All staff have completed |
Working towards all staff completing |
|---|
| Other Staff |
Not relevant to this staff group |
Working towards all staff completing |
|---|
Medicine Management and Dementia
| Role type | Medicine Management | Dementia |
|---|
| Manager |
All staff have completed |
Not relevant to this staff group |
|---|
| Senior Care Worker |
All staff have completed |
Not relevant to this staff group |
|---|
| Care Worker |
All staff have completed |
Not relevant to this staff group |
|---|
| Domestic staff |
Not relevant to this staff group |
Not relevant to this staff group |
|---|
| Other Staff |
Not relevant to this staff group |
Not relevant to this staff group |
|---|
Positive Behaviour Management and Food Hygiene
| Role type | Positive Behaviour Management | Food Hygiene |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Senior Care Worker |
Working towards all staff completing |
All staff have completed |
|---|
| Care Worker |
Working towards all staff completing |
Working towards all staff completing |
|---|
| Domestic staff |
Not relevant to this staff group |
All staff have completed |
|---|
| Other Staff |
Not relevant to this staff group |
Not relevant to this staff group |
|---|
Contractual arrangements
Permanent Staff, Fixed Term Contracted Staff and Volunteers
| Role type | No. of permanent staff | No. of fixed term contracted staff | No. of volunteers |
|---|
| Manager |
1 |
0 |
0 |
|---|
| Senior Care Worker |
1 |
0 |
0 |
|---|
| Care Worker |
11 |
0 |
0 |
|---|
| Domestic staff |
1 |
0 |
0 |
|---|
| Other Staff |
1 |
0 |
0 |
|---|
Agency/Bank Staff & Non-Guaranteed Hours (zero hours) Staff
| Role type | No. of agency/bank staff | No. of non-guaranteed hours (zero hours) staff |
|---|
| Manager |
0 |
0 |
|---|
| Senior Care Worker |
0 |
0 |
|---|
| Care Worker |
0 |
7 |
|---|
| Domestic staff |
0 |
0 |
|---|
| Other Staff |
0 |
0 |
|---|
Full time v part time information
| Role type | No. of full time staff | No. of part time staff |
|---|
| Manager |
1 |
0 |
|---|
| Senior Care Worker |
1 |
0 |
|---|
| Care Worker |
6 |
12 |
|---|
| Domestic staff |
0 |
1 |
|---|
| Other Staff |
0 |
1 |
|---|
Staff qualifications
Hold required qualification & Working towards required qualification - not apprenticeship
| Role type | Hold required qualification | Working towards required qualification - not apprenticeship |
|---|
| Manager |
1 |
0 |
|---|
| Senior Care Worker |
1 |
0 |
|---|
| Care Worker |
10 |
8 |
|---|
| Domestic staff |
0 |
0 |
|---|
| Other Staff |
0 |
0 |
|---|
Working towards required qualification - apprenticeship & Qualification not required for role
| Role type | Working towards required qualification - apprenticeship | Qualification not required for role |
|---|
| Manager |
0 |
0 |
|---|
| Senior Care Worker |
0 |
0 |
|---|
| Care Worker |
0 |
0 |
|---|
| Domestic staff |
0 |
0 |
|---|
| Other Staff |
0 |
0 |
|---|
Typical shift patterns
| Role type | Typical shift patterns |
|---|
| Senior Care Worker |
2 shift patterns |
|---|
| Care Worker |
7.30-15.30 3 STAFF 15.30-23.00 3 STAFF NIGHT 22.30-07.30 1 PLUS SLEEPIN STAFF |
|---|
Service: Bryndar
Service summary
Bryndar: Service summary
| Service Type |
Care Home Service |
|---|
| Type of Care |
Childrens Home |
|---|
| Approval Date |
06/09/2018 |
|---|
| Maximum number of places |
5 |
|---|
| Service Conditions |
- The responsible individual for this service is Mandy Meredith
- A maximum of 5 individuals can be accommodated at this service
|
|---|
| How many people in total did the service provide care and support to during the last financial year? |
7 |
|---|
Service management
Bryndar: Service management
| Responsible Individual(s) |
Mandy Meredith |
|---|
| Manager(s) |
Lisa Marie Sansom |
|---|
Service contact details
Languages used at the service
Bryndar: Languages used at the service
| What is the main language through which the service is provided? |
English |
|---|
| Other languages used in the provision of the service |
|
|---|
| Non-verbal communication methods used at the service |
|
|---|
Service facilities and accommodation
- Access to minibus or other transport
- Activities room (Art, Music, Games, Computers, etc.)
- Close to local shops / amenities
- Garden(s)
- Ground‑floor accommodation only
- Internet access
- Laundry service
- Library
- Near public transport
- Number of bathrooms with assisted bathing facilities: 0
- Number of bedrooms with en‑suite facilities: 0
- Number of communal lounges: 1
- Number of dining rooms: 1
- Number of shared bedrooms: 0
- Number of single bedrooms: 5
- On‑site parking
- Outdoor play area
- Outdoor seating / entertainment area
- Quiet areas
- Residents’ kitchenette / communal kitchen
- Sensory areas
- TV point
Engagement with people using the service
Quality Assurance Questionnaire Regulation 73 Visits Unannounced Inspections Review Meetings Children's meetings
Compliance and quality statement
Inspected - Delivering Quality Care
During the reporting period, Care Inspectorate Wales visited our service. We're proud their findings show we provide safe, effective, and supportive care for the people who use our services, meeting the required standards under section 27(1) of the Regulation and Inspection of Social Care (Wales) Act 2016.
We also carry out regular reviews to make sure the care and support we offer continues to meet people's needs and helps them achieve positive outcomes.
Fees charged by the service
Bryndar: Fees charged by the service
| The minimum weekly fee payable during the last financial year? |
£0 |
|---|
| The maximum weekly fee payable during the last financial year? |
£0 |
|---|
Complaints processed by the service
Bryndar: Complaints processed by the service
| Total number of formal complaints made during the last financial year |
1 |
|---|
| Number of active complaints outstanding |
0 |
|---|
| Number of complaints upheld |
1 |
|---|
| Number of complaints partially upheld |
0 |
|---|
| Number of complaints not upheld |
0 |
|---|
Staff working at the service
Staff summary
Bryndar: Staff summary
| The total number of full time equivalent posts at the service (as at 31 March) |
8 |
|---|
Posts and vacancies
| Role type | No. of staff in post | Total vacancies |
|---|
| Manager |
1 |
0 |
|---|
| Senior Care Worker |
2 |
0 |
|---|
| Care Worker |
18 |
0 |
|---|
| Domestic staff |
1 |
0 |
|---|
| Other Staff |
1 |
0 |
|---|
Training undertaken
Induction and Health & Safety
| Role type | Induction | Health & Safety |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Senior Care Worker |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
| Domestic staff |
All staff have completed |
All staff have completed |
|---|
| Other Staff |
All staff have completed |
All staff have completed |
|---|
Equality, Diversity & Human Rights and Infection, prevention & control
| Role type | Equality, Diversity & Human Rights | Infection, prevention & control |
|---|
| Manager |
All staff have completed |
Not relevant to this staff group |
|---|
| Senior Care Worker |
All staff have completed |
Not relevant to this staff group |
|---|
| Care Worker |
Working towards all staff completing |
Not relevant to this staff group |
|---|
| Domestic staff |
All staff have completed |
Not relevant to this staff group |
|---|
| Other Staff |
All staff have completed |
Not relevant to this staff group |
|---|
Manual Handling and Safeguarding
| Role type | Manual Handling | Safeguarding |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Senior Care Worker |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
| Domestic staff |
All staff have completed |
All staff have completed |
|---|
| Other Staff |
All staff have completed |
All staff have completed |
|---|
Medicine Management and Dementia
| Role type | Medicine Management | Dementia |
|---|
| Manager |
All staff have completed |
Not relevant to this staff group |
|---|
| Senior Care Worker |
All staff have completed |
Not relevant to this staff group |
|---|
| Care Worker |
All staff have completed |
Not relevant to this staff group |
|---|
| Domestic staff |
Not relevant to this staff group |
Not relevant to this staff group |
|---|
| Other Staff |
Not relevant to this staff group |
Not relevant to this staff group |
|---|
Positive Behaviour Management and Food Hygiene
| Role type | Positive Behaviour Management | Food Hygiene |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Senior Care Worker |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
Working towards all staff completing |
Working towards all staff completing |
|---|
| Domestic staff |
All staff have completed |
All staff have completed |
|---|
| Other Staff |
Working towards all staff completing |
Not relevant to this staff group |
|---|
Contractual arrangements
Permanent Staff, Fixed Term Contracted Staff and Volunteers
| Role type | No. of permanent staff | No. of fixed term contracted staff | No. of volunteers |
|---|
| Manager |
1 |
0 |
0 |
|---|
| Senior Care Worker |
2 |
0 |
0 |
|---|
| Care Worker |
13 |
0 |
0 |
|---|
| Domestic staff |
1 |
0 |
0 |
|---|
| Other Staff |
1 |
0 |
0 |
|---|
Agency/Bank Staff & Non-Guaranteed Hours (zero hours) Staff
| Role type | No. of agency/bank staff | No. of non-guaranteed hours (zero hours) staff |
|---|
| Manager |
0 |
0 |
|---|
| Senior Care Worker |
0 |
0 |
|---|
| Care Worker |
0 |
5 |
|---|
| Domestic staff |
0 |
0 |
|---|
| Other Staff |
0 |
0 |
|---|
Full time v part time information
| Role type | No. of full time staff | No. of part time staff |
|---|
| Manager |
1 |
0 |
|---|
| Senior Care Worker |
2 |
0 |
|---|
| Care Worker |
5 |
13 |
|---|
| Domestic staff |
1 |
0 |
|---|
| Other Staff |
1 |
0 |
|---|
Staff qualifications
Hold required qualification & Working towards required qualification - not apprenticeship
| Role type | Hold required qualification | Working towards required qualification - not apprenticeship |
|---|
| Manager |
1 |
0 |
|---|
| Senior Care Worker |
2 |
0 |
|---|
| Care Worker |
9 |
9 |
|---|
| Domestic staff |
0 |
0 |
|---|
| Other Staff |
0 |
0 |
|---|
Working towards required qualification - apprenticeship & Qualification not required for role
| Role type | Working towards required qualification - apprenticeship | Qualification not required for role |
|---|
| Manager |
0 |
0 |
|---|
| Senior Care Worker |
0 |
0 |
|---|
| Care Worker |
0 |
0 |
|---|
| Domestic staff |
0 |
0 |
|---|
| Other Staff |
0 |
0 |
|---|
Typical shift patterns
| Role type | Typical shift patterns |
|---|
| Senior Care Worker |
day shift 7/3 afternoon shift 14.30/22.30 |
|---|
| Care Worker |
7.00-15.00 3 STAFF 14.30-22.30 4 STAFF NIGHT 22.15-07.15 1 staff PLUS SLEEPIN STAFF |
|---|
Service: Carn ingli Childrens Home
Service summary
Carn ingli Childrens Home: Service summary
| Service Type |
Care Home Service |
|---|
| Type of Care |
Childrens Home |
|---|
| Approval Date |
11/10/2019 |
|---|
| Maximum number of places |
2 |
|---|
| Service Conditions |
- A maximum of 2 individuals can be accommodated at this service
- The responsible individual for this service is Charlotte Ajax-Treherne
|
|---|
| How many people in total did the service provide care and support to during the last financial year? |
2 |
|---|
Service management
Carn ingli Childrens Home: Service management
| Responsible Individual(s) |
Charlotte Ajax-Treherne |
|---|
| Manager(s) |
Laura Parry |
|---|
Service contact details
Languages used at the service
Carn ingli Childrens Home: Languages used at the service
| What is the main language through which the service is provided? |
English |
|---|
| Other languages used in the provision of the service |
|
|---|
| Non-verbal communication methods used at the service |
There are no non verbal communication methods used at the service |
|---|
Service facilities and accommodation
- Access to minibus or other transport
- Activities room (Art, Music, Games, Computers, etc.)
- Close to local shops / amenities
- Garden(s)
- Internet access
- Near public transport
- Number of bathrooms with assisted bathing facilities: 0
- Number of bedrooms with en‑suite facilities: 0
- Number of communal lounges: 2
- Number of dining rooms: 1
- Number of shared bedrooms: 0
- Number of single bedrooms: 2
- On‑site parking
- Outdoor seating / entertainment area
- Phone point
- Residents’ kitchenette / communal kitchen
- TV point
Engagement with people using the service
Carn Ingli actively consults with young people through the use of Key workings, children and young people's questionnaires and monthly sessions with advocacy. We ensure we consult through conversation with children and young people prior to any meetings held regarding their views, wishes and preferences.
Compliance and quality statement
Inspected - Delivering Quality Care
During the reporting period, Care Inspectorate Wales visited our service. We're proud their findings show we provide safe, effective, and supportive care for the people who use our services, meeting the required standards under section 27(1) of the Regulation and Inspection of Social Care (Wales) Act 2016.
We also carry out regular reviews to make sure the care and support we offer continues to meet people's needs and helps them achieve positive outcomes.
Fees charged by the service
Carn ingli Childrens Home: Fees charged by the service
| The minimum weekly fee payable during the last financial year? |
£0 |
|---|
| The maximum weekly fee payable during the last financial year? |
£0 |
|---|
Complaints processed by the service
Carn ingli Childrens Home: Complaints processed by the service
| Total number of formal complaints made during the last financial year |
0 |
|---|
| Number of active complaints outstanding |
0 |
|---|
| Number of complaints upheld |
0 |
|---|
| Number of complaints partially upheld |
0 |
|---|
| Number of complaints not upheld |
0 |
|---|
Staff working at the service
Staff summary
Carn ingli Childrens Home: Staff summary
| The total number of full time equivalent posts at the service (as at 31 March) |
12.05 |
|---|
Posts and vacancies
| Role type | No. of staff in post | Total vacancies |
|---|
| Manager |
1 |
0 |
|---|
| Senior Care Worker |
2 |
0 |
|---|
| Care Worker |
17 |
2 |
|---|
Training undertaken
Induction and Health & Safety
| Role type | Induction | Health & Safety |
|---|
| Manager |
Not relevant to this staff group |
All staff have completed |
|---|
| Senior Care Worker |
Not relevant to this staff group |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
Equality, Diversity & Human Rights and Infection, prevention & control
| Role type | Equality, Diversity & Human Rights | Infection, prevention & control |
|---|
| Manager |
All staff have completed |
No staff have yet completed |
|---|
| Senior Care Worker |
All staff have completed |
Working towards all staff completing |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
Manual Handling and Safeguarding
| Role type | Manual Handling | Safeguarding |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Senior Care Worker |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
Medicine Management and Dementia
| Role type | Medicine Management | Dementia |
|---|
| Manager |
All staff have completed |
Not relevant to this staff group |
|---|
| Senior Care Worker |
All staff have completed |
Not relevant to this staff group |
|---|
| Care Worker |
All staff have completed |
Not relevant to this staff group |
|---|
Positive Behaviour Management and Food Hygiene
| Role type | Positive Behaviour Management | Food Hygiene |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Senior Care Worker |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
Working towards all staff completing |
Working towards all staff completing |
|---|
Contractual arrangements
Permanent Staff, Fixed Term Contracted Staff and Volunteers
| Role type | No. of permanent staff | No. of fixed term contracted staff | No. of volunteers |
|---|
| Manager |
1 |
0 |
0 |
|---|
| Senior Care Worker |
2 |
0 |
0 |
|---|
| Care Worker |
11 |
0 |
0 |
|---|
Agency/Bank Staff & Non-Guaranteed Hours (zero hours) Staff
| Role type | No. of agency/bank staff | No. of non-guaranteed hours (zero hours) staff |
|---|
| Manager |
0 |
0 |
|---|
| Senior Care Worker |
0 |
0 |
|---|
| Care Worker |
0 |
6 |
|---|
Full time v part time information
| Role type | No. of full time staff | No. of part time staff |
|---|
| Manager |
1 |
0 |
|---|
| Senior Care Worker |
2 |
0 |
|---|
| Care Worker |
7 |
10 |
|---|
Staff qualifications
Hold required qualification & Working towards required qualification - not apprenticeship
| Role type | Hold required qualification | Working towards required qualification - not apprenticeship |
|---|
| Manager |
1 |
0 |
|---|
| Senior Care Worker |
2 |
0 |
|---|
| Care Worker |
8 |
8 |
|---|
Working towards required qualification - apprenticeship & Qualification not required for role
| Role type | Working towards required qualification - apprenticeship | Qualification not required for role |
|---|
| Manager |
0 |
0 |
|---|
| Senior Care Worker |
0 |
0 |
|---|
| Care Worker |
0 |
0 |
|---|
Typical shift patterns
| Role type | Typical shift patterns |
|---|
| Senior Care Worker |
7.30-3.30 -1 senior 3.30-11pm-1 senior |
|---|
| Care Worker |
7.30-3.30 - 2 staff 3-11 - 2 staff 10pm-7.30am - 1 staff |
|---|
Service: No 1 Belle Vue
Service summary
No 1 Belle Vue: Service summary
| Service Type |
Care Home Service |
|---|
| Type of Care |
Adults Without Nursing |
|---|
| Approval Date |
22/02/2019 |
|---|
| Maximum number of places |
4 |
|---|
| Service Conditions |
- A maximum of 4 individuals can be accommodated at this service
- Rhondda Cynon Taff County Borough Council is registered to provide a Care Home Service at No 1 Belle Vue 1 Belle Vue Terrace, Pontypridd CF37 1TQ
- The responsible individual for this service is Caroline Jill Bow
|
|---|
| How many people in total did the service provide care and support to during the last financial year? |
22 |
|---|
Service management
No 1 Belle Vue: Service management
| Responsible Individual(s) |
Caroline Bow |
|---|
| Manager(s) |
Leah Sullivan |
|---|
Service contact details
Languages used at the service
No 1 Belle Vue: Languages used at the service
| What is the main language through which the service is provided? |
English |
|---|
| Other languages used in the provision of the service |
There are no other languages used at the service |
|---|
| Non-verbal communication methods used at the service |
There are no non verbal communication methods used at the service |
|---|
Service facilities and accommodation
- Access to minibus or other transport
- Activities room (Art, Music, Games, Computers, etc.)
- Close to local shops / amenities
- Garden(s)
- Internet access
- Laundry service
- Near public transport
- Number of bathrooms with assisted bathing facilities: 1
- Number of bedrooms with en‑suite facilities: 1
- Number of communal lounges: 1
- Number of dining rooms: 1
- Number of shared bedrooms: 0
- Number of single bedrooms: 4
- Outdoor seating / entertainment area
- Phone point
- Quiet areas
- Residents’ kitchenette / communal kitchen
- Sensory areas
- TV point
- Wheelchair access
Engagement with people using the service
Individual’s voices are heard, choices about their care and support and opportunities are available by the means of resident’s meetings, Quality Assurance questionnaire, Quarterly Regulation 73 visits, telephone conversations with families and carer’s. All of these form part of our regulatory requirements when we consult with individuals living in and accessing the service for respite.
Compliance and quality statement
Inspected - Delivering Quality Care
During the reporting period, Care Inspectorate Wales visited our service. We're proud their findings show we provide safe, effective, and supportive care for the people who use our services, meeting the required standards under section 27(1) of the Regulation and Inspection of Social Care (Wales) Act 2016.
We also carry out regular reviews to make sure the care and support we offer continues to meet people's needs and helps them achieve positive outcomes.
Fees charged by the service
No 1 Belle Vue: Fees charged by the service
| The minimum weekly fee payable during the last financial year? |
£0 |
|---|
| The maximum weekly fee payable during the last financial year? |
£100 |
|---|
Complaints processed by the service
No 1 Belle Vue: Complaints processed by the service
| Total number of formal complaints made during the last financial year |
0 |
|---|
| Number of active complaints outstanding |
0 |
|---|
| Number of complaints upheld |
0 |
|---|
| Number of complaints partially upheld |
0 |
|---|
| Number of complaints not upheld |
0 |
|---|
Staff working at the service
Staff summary
No 1 Belle Vue: Staff summary
| The total number of full time equivalent posts at the service (as at 31 March) |
7 |
|---|
Posts and vacancies
| Role type | No. of staff in post | Total vacancies |
|---|
| Manager |
1 |
0 |
|---|
| Deputy Manager |
1 |
0 |
|---|
| Care Worker |
4 |
2 |
|---|
Training undertaken
Induction and Health & Safety
| Role type | Induction | Health & Safety |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Deputy Manager |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
Equality, Diversity & Human Rights and Infection, prevention & control
| Role type | Equality, Diversity & Human Rights | Infection, prevention & control |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Deputy Manager |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
Manual Handling and Safeguarding
| Role type | Manual Handling | Safeguarding |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Deputy Manager |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
Medicine Management and Dementia
| Role type | Medicine Management | Dementia |
|---|
| Manager |
All staff have completed |
Not relevant to this staff group |
|---|
| Deputy Manager |
All staff have completed |
Not relevant to this staff group |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
Positive Behaviour Management and Food Hygiene
| Role type | Positive Behaviour Management | Food Hygiene |
|---|
| Manager |
All staff have completed |
Not relevant to this staff group |
|---|
| Deputy Manager |
All staff have completed |
Not relevant to this staff group |
|---|
| Care Worker |
All staff have completed |
Working towards all staff completing |
|---|
Contractual arrangements
Permanent Staff, Fixed Term Contracted Staff and Volunteers
| Role type | No. of permanent staff | No. of fixed term contracted staff | No. of volunteers |
|---|
| Manager |
1 |
0 |
0 |
|---|
| Deputy Manager |
1 |
0 |
0 |
|---|
| Care Worker |
4 |
0 |
0 |
|---|
Agency/Bank Staff & Non-Guaranteed Hours (zero hours) Staff
| Role type | No. of agency/bank staff | No. of non-guaranteed hours (zero hours) staff |
|---|
| Manager |
0 |
0 |
|---|
| Deputy Manager |
0 |
0 |
|---|
| Care Worker |
0 |
0 |
|---|
Full time v part time information
| Role type | No. of full time staff | No. of part time staff |
|---|
| Manager |
1 |
0 |
|---|
| Deputy Manager |
1 |
0 |
|---|
| Care Worker |
0 |
4 |
|---|
Staff qualifications
Hold required qualification & Working towards required qualification - not apprenticeship
| Role type | Hold required qualification | Working towards required qualification - not apprenticeship |
|---|
| Manager |
1 |
0 |
|---|
| Deputy Manager |
1 |
0 |
|---|
| Care Worker |
4 |
0 |
|---|
Working towards required qualification - apprenticeship & Qualification not required for role
| Role type | Working towards required qualification - apprenticeship | Qualification not required for role |
|---|
| Manager |
0 |
0 |
|---|
| Deputy Manager |
0 |
0 |
|---|
| Care Worker |
0 |
0 |
|---|
Typical shift patterns
| Role type | Typical shift patterns |
|---|
| Care Worker |
7-3 x2 staff 3-10 x 2 staff, 10pm-7am up to 2 staff. Could be 3 staff if required |
|---|
Service: Ystrad Fechan
Service summary
Ystrad Fechan : Service summary
| Service Type |
Care Home Service |
|---|
| Type of Care |
Childrens Home |
|---|
| Approval Date |
26/09/2018 |
|---|
| Maximum number of places |
4 |
|---|
| Service Conditions |
- The responsible individual for this service is Mandy Meredith
- A maximum of 4 individuals can be accommodated at this service.
|
|---|
| How many people in total did the service provide care and support to during the last financial year? |
4 |
|---|
Service management
Ystrad Fechan : Service management
| Responsible Individual(s) |
Mandy Meredith |
|---|
| Manager(s) |
Julia Hart |
|---|
Service contact details
Languages used at the service
Ystrad Fechan : Languages used at the service
| What is the main language through which the service is provided? |
English |
|---|
| Other languages used in the provision of the service |
|
|---|
| Non-verbal communication methods used at the service |
- Non-formal communication (e.g. body language, facial expressions)
- Assistive Technology
- Objects of reference
- Writing (Paper / Whiteboards)
- Makaton
- Social Stories
- Visual Communication using Symbols/Pictures (e.g. Communication Board, Picture Cards)
|
|---|
Service facilities and accommodation
- Access to minibus or other transport
- Activities room (Art, Music, Games, Computers, etc.)
- Close to local shops / amenities
- Garden(s)
- Ground‑floor accommodation only
- Internet access
- Near public transport
- Number of bathrooms with assisted bathing facilities: 1
- Number of bedrooms with en‑suite facilities: 0
- Number of communal lounges: 2
- Number of dining rooms: 1
- Number of shared bedrooms: 0
- Number of single bedrooms: 4
- On‑site parking
- Outdoor seating / entertainment area
- Phone point
- Quiet areas
- Sensory areas
- TV point
- Wheelchair access
Engagement with people using the service
Regulation 73 Visits Review meetings
Compliance and quality statement
Inspected - Delivering Quality Care
During the reporting period, Care Inspectorate Wales visited our service. We're proud their findings show we provide safe, effective, and supportive care for the people who use our services, meeting the required standards under section 27(1) of the Regulation and Inspection of Social Care (Wales) Act 2016.
We also carry out regular reviews to make sure the care and support we offer continues to meet people's needs and helps them achieve positive outcomes.
Fees charged by the service
Ystrad Fechan : Fees charged by the service
| The minimum weekly fee payable during the last financial year? |
£0 |
|---|
| The maximum weekly fee payable during the last financial year? |
£0 |
|---|
Complaints processed by the service
Ystrad Fechan : Complaints processed by the service
| Total number of formal complaints made during the last financial year |
0 |
|---|
| Number of active complaints outstanding |
0 |
|---|
| Number of complaints upheld |
0 |
|---|
| Number of complaints partially upheld |
0 |
|---|
| Number of complaints not upheld |
0 |
|---|
Staff working at the service
Staff summary
Ystrad Fechan : Staff summary
| The total number of full time equivalent posts at the service (as at 31 March) |
22 |
|---|
Posts and vacancies
| Role type | No. of staff in post | Total vacancies |
|---|
| Manager |
1 |
0 |
|---|
| Senior Care Worker |
2 |
0 |
|---|
| Care Worker |
32 |
2 |
|---|
Training undertaken
Induction and Health & Safety
| Role type | Induction | Health & Safety |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Senior Care Worker |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
Equality, Diversity & Human Rights and Infection, prevention & control
| Role type | Equality, Diversity & Human Rights | Infection, prevention & control |
|---|
| Manager |
All staff have completed |
Not relevant to this staff group |
|---|
| Senior Care Worker |
Working towards all staff completing |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
Working towards all staff completing |
|---|
Manual Handling and Safeguarding
| Role type | Manual Handling | Safeguarding |
|---|
| Manager |
All staff have completed |
All staff have completed |
|---|
| Senior Care Worker |
All staff have completed |
All staff have completed |
|---|
| Care Worker |
All staff have completed |
All staff have completed |
|---|
Medicine Management and Dementia
| Role type | Medicine Management | Dementia |
|---|
| Manager |
All staff have completed |
Not relevant to this staff group |
|---|
| Senior Care Worker |
All staff have completed |
Not relevant to this staff group |
|---|
| Care Worker |
Working towards all staff completing |
Not relevant to this staff group |
|---|
Positive Behaviour Management and Food Hygiene
| Role type | Positive Behaviour Management | Food Hygiene |
|---|
| Manager |
All staff have completed |
Working towards all staff completing |
|---|
| Senior Care Worker |
All staff have completed |
Working towards all staff completing |
|---|
| Care Worker |
Working towards all staff completing |
Working towards all staff completing |
|---|
Contractual arrangements
Permanent Staff, Fixed Term Contracted Staff and Volunteers
| Role type | No. of permanent staff | No. of fixed term contracted staff | No. of volunteers |
|---|
| Manager |
1 |
0 |
0 |
|---|
| Senior Care Worker |
2 |
0 |
0 |
|---|
| Care Worker |
26 |
0 |
0 |
|---|
Agency/Bank Staff & Non-Guaranteed Hours (zero hours) Staff
| Role type | No. of agency/bank staff | No. of non-guaranteed hours (zero hours) staff |
|---|
| Manager |
0 |
0 |
|---|
| Senior Care Worker |
0 |
0 |
|---|
| Care Worker |
0 |
6 |
|---|
Full time v part time information
| Role type | No. of full time staff | No. of part time staff |
|---|
| Manager |
1 |
0 |
|---|
| Senior Care Worker |
2 |
0 |
|---|
| Care Worker |
15 |
17 |
|---|
Staff qualifications
Hold required qualification & Working towards required qualification - not apprenticeship
| Role type | Hold required qualification | Working towards required qualification - not apprenticeship |
|---|
| Manager |
1 |
0 |
|---|
| Senior Care Worker |
2 |
0 |
|---|
| Care Worker |
1 |
31 |
|---|
Working towards required qualification - apprenticeship & Qualification not required for role
| Role type | Working towards required qualification - apprenticeship | Qualification not required for role |
|---|
| Manager |
0 |
0 |
|---|
| Senior Care Worker |
0 |
0 |
|---|
| Care Worker |
0 |
0 |
|---|
Typical shift patterns
| Role type | Typical shift patterns |
|---|
| Senior Care Worker |
7.30-1530 15.30-22.30 |
|---|
| Care Worker |
7.30-15.00 6 STAFF 15.30-23.00 6 STAFF 2 NIGHT 22.30-07.30 PLUS 2 SLEEP-IN STAFF |
|---|