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General incidents

The Council would be the first point of contact in general incidents which do not require the attention of the emergency services. If you think that the incident could pose an immediate danger you or others please contact the emergency services.

Examples of general incidents would be;

  • Blocked drains
  • Small landslides
  • Unstable structures
  • Dangerous trees

For these and other incidents which are deemed to be non emergencies please contact the council on:

Emergency Planning

Sardis House,
Sardis Road
Pontypridd
CF37 1DU

Tel: 01443 425011
The Council's out of hours and emergency telephone number is 01443 425011

Other useful contacts

Gas
Emergency Number: 0800 111 999
http://www.wwutilities.co.uk

Electricity
Emergency Number: 0800 052 0400
http://www.westernpower.co.uk

Water
Emergency Number: 0800 052 0130
http://www.dwrcymru.com

Coal Authority
Emergency Number: 01623 646333
http://coal.decc.gov.uk

NHS Direct Wales
Tel: 0845 46 47
http://www.nhsdirect.wales.nhs.uk

Natural Resources Wales (Flood warnings)
Floodline: 0845 988 1188
http://naturalresourceswales.gov.uk/alerts/?lang=en

Natural Resources Wales
Environmental Incident Hot line: 0800 80 70 60
http://naturalresourceswales.gov.uk/apply-buy-report/report-it/?lang=en