Pest Control Officers
Pets control officers will not enter loft spaces, climb onto flat or pitched roofs or use ladders as part of their pest control treatments.
If a rodent dies in the property as a result of a rodent treatment, the responsibility to remove the carcass from the property, loft space and other inaccessible spaces lies with the house owner. If accessible the carcass can be double bagged and disposed of via the general waste collection.
In the spring the masonry bee is very active. They burrow into mortar joints in walls, in timber frames and in the ground. They look like a wasp but they are a bee. Masonry bees are protected insects and they are very important pollinators particularly in early Spring. The Council will not kill bees. Therefore wasp treatments will not commence until 1st June. Wasp nest treatments do not include removal of the nest.
As bees are essential to the wellbeing of the Welsh countryside, the Council will not treat them outside of your property and will only consider treatment inside your property in the following circumstances:
- If the swarm or nest is in a living space eg. living room, kitchen, bedroom, bathroom etc....
- If the swarm or nest is inside the chimney breast/attic space and the bees are entering a living space.
If you book a pest control treatment and the bees are outside of your property, no treatment will be issued and no refund will be offered.
If you have a swarm of bees on the outside of your property, they may just be resting and move on in a day or so. The local Beekeepers Association may collect the swarm if it is safe and accessible to do so. View further information and contact details at www.cardiffbeekeepers.co.uk
Please assist Pest Control Officers by clearing the affected floor space of any unnecessary clutter or mobile items. It would also help if you vacuumed the floor prior to the visit and suitably disposed of the bagged contents to prevent any further infestation.
Help us improve - don't include personal or financial information, e.g. your National Insurance number or credit card details.
Please provide a reason and any suggestions you feel are necessary in helping us improve the web page.