Nic - Day Service Manager, Cynon Learning Curve (Learning Disability Daytime Opportunities Service)

How long have you been in your job and what did you do before?

I have worked for RCT CBC for 30 years, initially starting as a volunteer. I have worked in a Management position for 18 years.

What does your job involve and what is a typical day like?

My days are very different at present, due to the Covid-19 pandemic; we are responding to evolving challenges and priorities each day. Prior to Covid 19 when operating a full service, days were busy leading and managing a team of 40 staff, providing services for 115 adults with a learning disability per week.

Partnership working was a strong emphasis to provide varied opportunities for individuals. We also have a role in promoting public, council businesses that we operate as part of Cynon Learning Curve services.

What’s the best thing/s about your job?

The variety. I often comment, “no two days are ever the same”. Working alongside adults with learning disabilities is a very rewarding role, which constantly asks you to reflect on practice and thoughts. I meet a variety of people eager to learn and develop skills, which therefore enhances the quality of life for individuals we support.

What attracted you to apply for a job with RCT Council?

Prior to working for RCT Council, a role in Adult Services was not a job I had considered. I think I was unsure of the broad range of roles available at the Council, and therefore I was unclear on what qualities I could bring. Once introduced to Learning Disability Services, it soon became my life and passion.

What positives have you experienced in your career with RCT Council?

There have been numerous positives, from witnessing individuals achieving greater independence and skills, to implementing new opportunities to enjoy. Most recently, we won the Premier League/BT Inclusion Community Programme of the Year 2018-19 for our Walking Football initiative for adults with learning disabilities, presented on a lovely evening at Swansea City Football Stadium. In addition, we have a group at Cynon Learning Curve, titled “Only Signs Aloud”, the group comprises adults with learning disabilities, performing sign language to songs, watching the performances is always very emotive. I am always amazed how skilled individuals are in retaining so many of the signs.

A broad range of learning and development opportunities have been offered throughout my career, for example I am a certified Positive Behaviour Management Trainer, to provide training to staff teams in promoting Positive Behaviour Support. In addition, I have completed a L5 Award in Coaching & Mentoring.

I also particularly like to support a variety of placements in services, to develop staff for the future and to share positive experiences of learning disability services to a wider audience.

What is the best thing about working for RCT Council?

I enjoy working for RCT Council, I enjoy the variety of the role, some days can be challenging, but the support network is always present, to ensure we achieve our outcomes, therefore ensuring we can provide much needed services.

I have worked with numerous colleagues, staff and partners during my long career; they have been very special people with a strong commitment to provide quality services in RCT. I am proud to say I work as part of the Rhondda Cynon Taf Council team!

What would you say to someone thinking of applying for a job in social care at RCT Council?

If social care is in your heart, then you will get the best experience working for RCT Council. The Council will provide excellent learning and development opportunities, a variety of roles and most importantly very skilled and qualified staff to induct you and support you in your new role.

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