Pothole - Report a problem

If however, you wish to inform us of a pothole for our repair programme please fill in the online form below.

How quickly do we repair a pothole?

A pothole's risk to the public is judged on various criteria such as the size and depth of the hole, the location in relation to the use of the road, the speed and amount of traffic that use that road etc. If the pothole is deemed to be dangerous it will be treated as an emergency.

Based on the above criteria, potholes are allocated as either Urgent or Non-urgent cases.

• Urgent cases: These will be repaired or made safe by the end of the next working day following their discovery. However, a pothole that is deemed to be particularly serious and could result in a traffic accident or injury to someone is treated as an emergency and we aim to repair or make safe this type of pothole within two hours.
• Non-urgent cases: These will be repaired within 28 days of their discovery.

Please note: Where responsibility for repair / rectification rests with external bodies or individuals details of the defect will be passed to the external body or individual (if known) immediately.

When would we close a road?

Normally we would advertise in advance any plans to close a road for repair, but in times of emergency such as subsidence, land slip, damage to a cattle grid etc we may need to close a road immediately.

In these circumstances we will make sure that we adequately sign the alternative route and undertake the repairs as soon as possible.

If the road is closed for a major incident such as a landslide or severe subsidence we will inform the local media and provide them with regular updates on the progress of the works. Information on this type of road closure will also be advertised on the news pages here on the council web site.