How we use your personal information for The Blue Badge Parking Permit Scheme purposes
The Council provides services for local communities and the people who live in them. Undertaking this work means that we must collect and use information about the people we provide services to and keep a record of those services. Because we collect and use personal information about individuals we must make sure that they know what we intend to do with their information and who it may be shared with.
We have summarised in this privacy notice some of the key ways in which we use your personal information for [The Blue Badge Parking Permit Scheme] purposes. This information should be read in conjunction with the Council’s corporate privacy notice
1. Who we are, what we do.
Blue Badge Parking is managed by our Customer Services department. The scheme is developed to assist people with disabilities or health conditions that affect their mobility park closer to their destination, whilst displaying their Blue Badge Parking Permit.
You can make an application for a Blue Badge Permit online via the Gov.uk website, by making an appointment at a One4all Centre, or by contacting our Contact Centre on 01443 425003.
2. What and whose personal information we hold?
If you decide to make your application via the Contact Centre or a one4all Centre, your personal data may be shared with other Council services or partner organisations to process your application.
The type of information may vary from each application but will typically include:
- Contact details such as name, address, telephone number, email address.
- Your date of birth and national insurance number.
- Proof of your identification such as birth certificate, passport or driving licence.
- Financial Information, including receipt of benefits.
- Information about the applicant’s health and medical details.
- Details of your current Blue Badge if re-applying.
3. Where does the service get my information from?
We will get this information from:
- You, the applicant.
- Someone completing it on your behalf, such as a relative or friend
- Information provided by an elected Councillor if they are assisting you with your application.
- Other Council departments, as part of the assessment of your application.
- Information provided by other organisations (e.g. Department of Work and Pensions, Health Board).
4. What will we do with your personal information?
We will use your information to:
- Process your application by assessing your eligibility by checking the information you provided with other Council departments.
- Review any evidence provided by your GP/Professional in support of your application.
- For successful applications, issue you with your parking permit.
5. What is the legal basis for the use of this information?
Our lawful basis for processing this information is to undertake our official statutory duties and to satisfy our legal obligation under the following legislation:
- Disabled Person’s Parking Badges Act 2013
- Chronically Sick and Disable persons Act 1970, Section 21
- The Disabled Persons (Badges for Motor Vechicles) (Wales) Regulations 2000
6. Does the service share my personal information with any other organisation?
Yes, from time to time we will share your personal information with other Council departments or external Organisations to help process your application as follows:
- Other Council Services to check eligibility.
- Other organisations to check evidence, for example your GP.
- To our partner Valtec Ltd for the printing of the blue badges.
- Independent Advisory Service (IAS) for the purpose of awarding badges where the applicant does not qualify directly through the Council.
- Department of Work & Pensions to confirm the receipt of benefit entitlement.
7. How long will my information be kept?
Information will be kept for 3 years following your application being submitted
8. Your information, your rights
The General Data Protection Regulation (GDPR) gives you important rights, including the right to access the personal information the services hold about you.
Click here for further information on your information rights and how to exercise them.
9. Contact us
If you have any concerns or would like to know more about how the service using your personal information please contact us in one of the following ways:
By email : FirstResponseTeam@rctcbc.gov.uk
By telephone : 01443 425003
In writing : First Response Team, Ty Elai, Williamstown, RCT, CF40 1NY