How we use your personal information for Cwm Taf Social Care Workforce Development Service purposes
The Council provides services for local communities and the people who live in them. Undertaking this work means that we must collect and use information about the people we provide services to and keep a record of those services. Because we collect and use personal information about individuals, we must make sure that they know what we intend to do with their information and who it may be shared with.
We have summarised in this privacy notice some of the key ways in which we use your personal information for Cwm Taf Social Care Workforce Development Services purposes. This information should be read in conjunction with the Council’s corporate privacy notice.
1. Who we are, what we do.
The role of the Cwm Taf Social Care Workforce Development Service is to:
- Collate and consider workforce data to inform workforce planning
- Work in collaboration to take account of national, regional, and local requirements to inform, prioritise and target workforce development needs
- To provide workforce development opportunities through:
- A grant-funded workforce development programme available to social care providers in the Cwm Taf locality
- An annual programme of training and development events
- The development of flexible training delivery methods
- Access to conference and network events
- New qualifications and competence frameworks
- Qualifying, post-qualifying and CPD/PRTL opportunities for qualified registered workers
- Ongoing support, advice and guidance
- A wide range of communication and information – e.g., newsletters and bulletins
- To evaluate the impact of regional learning and development plans on services and the workforce
- The primary responsibility for effective training, development and qualification provision for the social care workforce remains with employers. The SCCWDP grant is intended to provide a significant supplement to the resources provided by employers.
2. What and whose personal information we hold?
The types of information we collect, and use will typically include:
- Information on the trainee including name, address, telephone number, email, DOB, location of employment (service area, company etc), line manager
- Record of training – course attended, dates, location, grade etc.
- Qualifications attained – dates of completion, providers, grades etc.
- Evaluation of training – completion of feedback sheets, including comments about training, this can include name, designation etc where completed (not mandatory)
3. Where does the service get my information from?
For RCT employees, the information will be provided by:
- Information provided directly by the data subject, line manager e.g., on an application form
- Internal Human Resources
- Completion of post course evaluation forms
For non-RCT employees, the information will be provided by
- Information provided directly by the data subject, line manager or employing organisation e.g., on an application form
- Completion of post course evaluation forms
4. What will we do with your personal information?
We will use your personal information to:
- Arrange and deliver appropriate training to meet customer needs
- Maintain a record of that training
- Use your feedback to further enhance our training programme
5. What is the legal basis for the use of this information?
We need to process your personal information to carry out a task in the public interest or in the exercise of official authority in our capacity as a public body under The Social Services and Well-being Act 2014.
6. Does the service share my personal information with any other organisation?
In the case of Council employees, we would share your information with:
- Community and Children’s Services – to maintain records of the training as required law
- Line Manager – e.g., to confirm attendance / completion of the course
- Examiner / training providers – City and Guilds etc to verify the examinations and training records.
For external trainees we will share information with:
- Employer – e.g., to confirm attendance / completion of the course
- Examiner / training providers – City and Guilds etc to verify the examinations and training records.
7. How long will my information be kept?
We will only keep your personal information for as long as we need it, depending on the nature of the information and any legal requirements.
For more information on any specific retention periods, please contact us using the methods below.
8. Your information, your rights
The General Data Protection Regulation (GDPR) gives you important rights, including the right to access the personal information the services hold about you.
Click here Your Rights for further information on your information rights and how to exercise them.
9. Contact us
If you have any concerns or would like to know more about how the service using your personal information please contact us in one of the following ways:
By email : socialcaretraining@rctcbc.gov.uk
By telephone : 01443 281444
In writing : Cwm Taf Social Care Workforce Development Service. Rock Grounds, High Street, Aberdare CF44 7AE