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Employment Routes Privacy Notice

How we use your personal information for Employment Routes purposes

The Council provides services for local communities and the people who live in them.  Undertaking this work means that we must collect and use information about the people we provide services to and keep a record of those services. Because we collect and use personal information about individuals we must make sure that they know what we intend to do with their information and who it may be shared with. 

We have summarised in this privacy notice some of the key ways in which we use your personal information for Employment Routes. This information should be read in conjunction with the Council’s corporate privacy notice 

1.    Who we are, what we do. 

The Employment Routes programme is a Welsh Government funded programme. 

It is a tailored training provision, working with local employers to improve employability skills in RCT. 

We work with various partners and organisations that refer into our programme, for people who are currently unemployed / economically inactive. 

We can provide tailored, sector specific training with a guarantee of an interview.

 2.    What and whose personal information we hold?

We hold information on anyone who has engaged in the Employment Routes programme, all of whom are unemployed or economically inactive and actively seeking employment. 

The types of information we hold and process will typically include: 

Registration Form: 

  • Name, Address, Contact Number and email address
  • Date of Birth
  • National Insurance Number
  • Benefit claimed and for how long
  • Levels of current qualifications

Equality Form: 

  • Gender
  • Age
  • Disability
  • Religion or Belief
  • Ethnic group
  • Sexual orientation

Self Declaration form: 

  • Name of employer, start date and hours worked

Record of attendance of training 

Qualifications and results 

Monitoring reviews

Essential skills assessments 

Contact details of employers, including emails, telephone numbers and contact addresses.

 3.    Where does the service get my information from?

The initial information we receive is generally from referrers, which could be Department for Work and Pension (DWP), Communities for Work+ (C4W+), Communities for Work (C4W), Remploy, Careers Wales and some 3rd sector organisations.  We also have a number of people who self refer into our programme. Initially this information is very basic and will just cover name and contact details.  

Once engaged on our programme, the individual will complete registration and enrolment packs. 

When our programme is completed we will then require the individual to complete a self declaration form. 

 4.    What we will do with your personal information?

The information on the registration and self declaration form is used to record and track a participant’s journey through training and into employment.

Based on the information you have provided us, we will arrange suitable training / job interviews etc, and monitor your progress. 

The equality information collected is passed to C4W+ (the service we receive some of our funding from) who use it for equalities monitoring purposes.

 5.    What is the legal basis for the use of this information?

Data Protection law says that we are allowed to use and share personal information only where we have a proper and lawful reason for doing so.

Our lawful basis for processing personal information to deliver the Employment Routes Programme is to exercise our functions as a public authority and in the public interest i.e. to provide training and support people in finding employment.

 6.    Does the service share my personal information with any other organisation?

As described above we work in partnership with a number trusted partners such as: 

  • Department for Work and Pension (DWP)
  • Communities for Work+ (C4W+)
  • Communities for Work (C4W)
  • Remploy
  • Careers Wales
  • 3rd sector organisations such as Woman's Aid, Gofal Cymru, Chwarae Teg

We report progress, outcomes of qualifications and work placements (paid and non paid) to CfW+, who then pass this on to Welsh Government.  

When arranging interviews, we provide the employer with your name and contact details.

 7.    How long will my information be kept?

Information is held for 3 years, and then securely destroyed.

 8.    Your information, your rights 

The General Data Protection Regulation (GDPR) gives you important rights, including the right to access the personal information the services hold about you. 

View further details on your information rights and how to exercise them

 9.    Contact us

If you have any concerns or would like to know more about how the service using your personal information please contact us in one of the following ways: 

By email :

By telephone : 01443 744033

In writing: Employment Routes, Ty Trevithick, Mountain Ash, CF45 4UQ.