How we use your personal information for the Specialist Dementia Intervention Team
The Council provides services for local communities and the people who live in them. Undertaking this work means that we must collect and use information about the people we provide services to and keep a record of those services. Because we collect and use personal information about individuals we must make sure that they know what we intend to do with their information and who it may be shared with.
We have summarised in this privacy notice some of the key ways in which we use your personal information for the Specialist Dementia Intervention Team. This information should be read in conjunction with the Council’s corporate privacy notice.
1. Who we are, what we do.
The Specialist Dementia Intervention Team is a collaboration between the Council and the Cwm Taf Morgannwg University Health Board,
This service aims to provide an alternative response to medication for behaviour that challenges, by exploring the possible reasons why a person may be distressed, or behaving in a way that staff and families might find challenging.
2. What and whose personal information we hold?
We will process information relating to service users and potentially family members and carers. The type of information that will be processed as part of undertaking an assessment and devising a care plan is likely to include, but not limited to:
- Name
- Address
- DOB
- Contact details
- Health information
- Any other information that may be causing the service user distress, which could include information relating to their religion, race, ethnic origin, sexual orientation etc.
3. Where does the service get my information from?
The service receives referrals from a variety of different sources, including:
- Social Worker
- Provider (Care home)
- Family member
- GP’s
- Community psychiatric Nurses
- Psychiatrist
4. What we will do with your personal information?
We will use the information that we have gathered to undertake an assessment of the service user’s needs, and to create an individual care plan.
We will also monitor the service user’s progress throughout their involvement with the Service, and amend / update care plans where appropriate.
All information will be recorded on our Health & Social Care database called Welsh Community
Care Information System (WCCIS).
5. What is the legal basis for the use of this information?
Data Protection law says that we are allowed to use and share personal information only where we have a proper and lawful reason for doing so.
Our lawful basis for processing personal information for the Specialist Dementia Intervention Team in order to meet the requirements of the General Data Protection Regulation (GDPR) is as follows:
Personal Information:
Article 6 1.(c),(e) - to fulfil our legal and statutory obligations under the:
Special Category Information (i.e. information about a person’s race, ethnic origin, politics, religion, trade union membership, genetics, biometrics, health, sex life or orientation):
Article 9 2.(g) - to fulfil our legal and statutory obligations under the:
6. Does the service share my personal information with any other organisation?
Information will be shared with the professionals working with the Service User, for the purpose of undertaking the initial assessment, creating and monitoring of the individual care plan. For example:
- GP’s
- Other health and social care professionals, such as staff at the Memory Clinic.
- Care home and home care providers
We may also share service user’s information with their family / carers where it is deemed necessary.
7. How long will my information be kept?
For administrative reasons records relating to Adults are kept for a minimum of 7 years after their involvement with any social care service has ended. Records about a person’s health needs are kept for a minimum of 10 years from the date their involvement with any health service ended.
8. Your information, your rights
The General Data Protection Regulation (GDPR) gives you important rights, including the right to access the personal information the services hold about you.
View further details on your information rights and how to exercise them.
9. Contact us
If you have any concerns or would like to know more about how the service is using your personal information please contact us in one of the following ways:
By telephone: 01443 714074
In writing:Ysbyty Cwm Cynon, New Road, Mountain Ash, CF45 4BZ