An assisted collection is for people who struggle to take their recycling and waste to their collection point and have no one who can help.
How it works
You can apply to have your bins and bags collected from a place that is easier for you to take them to. This could be your front door, driveway, garden or side entrance.
Who is it for
You could need help in the long or short term. You could be:
- disabled
- elderly
- recovering from an operation
We can help with collecting the following:
- Black bags (not in wheelie bins)
- Clear recycling
- Food waste bin
- Green waste sacks
- Incontinence bags
- Nappy bags
We cannot collect bags or bins from:
- inside your house
- long distances
- areas that are difficult to access
- wheelie bins
If you are unsure if you are eligible, submit an application and we will discuss what options are available to you.
Apply for an assisted collection
Cancel an assisted collection
If you no longer need an assisted collection please email recycling@rctcbc.gov.uk to let us know.
If we have reason to believe you are no longer eligible for this service, we will contact you to let you know and will stop providing you with an assisted collection.