Community Recycling Centre Site Rules

There are currently six Community Recycling Centres (CRC) in Rhondda Cynon Taf.

• Ty Amgen Community Recycling Centre, Llwydcoed, Aberdare, CF44 0BX
• Ferndale Community Recycling Centre, North Road, Ferndale, CF43 4RS
• Dinas Community Recycling Centre, Cymmer Road, Dinas, CF39 9BL
• Treforest Community Recycling Centre, Taffs Fall Road, Treforest Industrial Estate, CF37 5TT
• Llantrisant 100% Recycling Centre, Pant-Y-Brad Road off Heol-Y-Sarn, Llantrisant Industrial Estate, CF72 8YT
• Treherbert Community Recycling Centre, Treherbert Industrial Estate, Treherbert, CF42 5HZ

CRC attendants are there to help and assist, and it is important for all members of the public and our staff to be treated with respect. We aim to treat residents courteously at all times and expect visiting residents to treat staff in a similarly respectful way.

We take seriously any threatening or abusive behaviour against any attendants or supervisors. If a member of the public is threatening or abusive, they will be asked to leave and will not be permitted access to the site. We have a Zero Tolerance Policy, whereby aggressive or threatening behaviour towards our staff will not be tolerated under any circumstances.

Members of the public caught verbally or otherwise abusing CRC staff, will result in further actions being taken, including escalation to South Wales Police where appropriate.

We hope that you welcome this policy which is in place for the best interests of hard-working frontline staff whilst carrying out their duties.

VIEW WHAT CAN BE RECYCLED AT OUR CENTRES 

VIEW FREQUENTLY ASKED QUESTIONS (FAQs)

Community Recycling Centre Rules

TO ENSURE THE SAFETY OF OUR STAFF AND THE PUBLIC THE FOLLOWING RULES WILL APPLY TO ALL SITES:

1. Please stick to the traffic management rules that are in place at ALL times or we WILL have to CLOSE the site.
2. During busy periods and where queues are impacting the traffic management that is in place you may be asked to return later.  
3. All items and materials need to be sorted in to waste types, e.g. wood, plastic, metal, glass etc. before entering - NO mixed recycling is accepted. 
4. ONLY a limited number of vehicles will be permitted on to the site at a time.
5. Pedestrian access is not permitted due to health and safety reasons.
6. BE prepared to show proof of residency to gain entry, such as a Driving Licence or utility bill.
7. When queuing you MUST NOT get out of your vehicle, if you do you will be asked to leave the site.
8. During extremely busy periods you won't be able to join the queue after 6pm. 
9. Adults may leave their car to unload waste and recycling. Staff are unable to help you unload or lift any items. Please bear this in mind when attending the site. 
10. You will be given 10 minutes to dispose of your items and then you will be asked to leave the site.
11. Respect our staff. Anyone being abusive to staff will be instructed to leave.
12. Please be patient. There may be long queuing times
13. The Council offers a ‘Bulky item’ collection service (up to 3 items) which can be booked on-line on the Council’s website.
14. Community Recycling Centres are only licensed to accept household waste. No trade waste will be accepted at any of these sites, and you will not be allowed to off-load it.  
15. Please refrain from smoking at our Recycling Centres

16. Remember to WASH your hands thoroughly after leaving the site.

Van & Commercial Vehicle Usage Rules

All visitors to site requiring waste disposals in vehicles larger than a car or 4x4 must comply with the van permit booking procedure. Discretion can be used by attendants for clean stream/single items/quick disposals such as bedframe, chair, or cardboard boxes for larger vehicles. A permit will need to be completed but residents DO NOT need to call the booking number.

Vans of a transit size to a maximum of 1.5 tonnes must provide proof of residency in the RCT area and complete a van permit for each visit to site. Proof of residency can be a utility bill, driver licence or the van rental agreement matching the details for the permit. Flatbed tippers or Luton vans exceeding 1.5 tonnes are not permitted under any circumstance. Tractors towing trailers are not permitted.

Vans must be booked with prior notice using the dedicated booking number 07824 541758. Bookings are available Mon-Fri (07.30 - 15.30) and therefore advanced notice is needed for weekend tipping at the sites in line with discretion for lighter loads.

Multiple visits under one permit are not allowed and a new permit must be completed for each visit complying with the booking policy. Visits are limited to no more than three per week per vehicle, one visit per day maximum with pre booking only. Visits are limited to ten minutes disposal time.

Full vans with large quantities of various mixed wastes are not permitted - the service aims to increase residential recycling and reuse. Options can be provided for tipping at Bryn Pica trade and sorting facility by calling 01685 870770.

Camper vans are permitted entry to the CRC alongside cars/4x4's including small, towed trailers. This does not include caddy vans/conversions which do require a permit.

The permit will be checked by attendants before disposal is allowed and only granted if the information recorded matches the vehicle and residency information provided.

The Community Recycling Centres are for residential use only, attempts to dispose of trade or commercial wastes in any vehicle at community recycling centres could be a crime under section 34 of the environmental protection act 1990. 

VIEW WHAT CAN BE RECYCLED AT OUR CENTRES 

VIEW FREQUENTLY ASKED QUESTIONS (FAQs)