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Frequently Asked Questions (FAQs)

The information below aims to answer any questions residents may have in relation to Communty Recycling Centres (CRCs) re-opening during the Coronovirus, Covid 19 Pandemic.

A person in my house has symptoms of Covid 19, can I still go to my local Recycling Centre?

No, do not attend CRCs If you or anyone else in your household has symptoms, including a new continuous cough, high temperature (fever), loss of smell (anosmia) or is shielding from Covid.

What do I need to do before I can come to the community recycling centre (CRC)?

Visit and familiarise yourself with the rules that are in place – these are in place for the safety of staff and the public and to ensure all strict regulations and requirements are adhered to. Failure to comply with ANY of these could lead to the sites being closed.  

Please be prepared to show proof of residency to gain entry, such as a Driving Licence or a utility bill.

How long will these restrictions be in place for?

We must all continue to adhere to the continuing advice from the Welsh Government to slow the spread of Coronavirus. It is really important that we all maintain social distancing and stay 2m from ALL individuals outside of your household, including staff on site. To do this at the Community Recycling Centres, we must limit the number of vehicles on site at any one time and only one person will be allowed out of the vehicle. We will continue to follow advice from the Government and continuously review the practices at the sites – the safety of staff and residents is our main priority.

Will the sites be open under their normal opening hours?

ALL the below Community Recycling Centres are OPEN, 7 days a week from: 8.30am-6:30pm (Monday, 01 April, 2024 to Sunday, 27 October 2024. 8.30am-4.30pm (Monday, 28 October, 2023 to Sunday 30 March 2025). Subject to seasonal holiday closures.

Full details are available at

What Items are accepted at Community Recycling Centres?

A full list of what can and can’t be taken to CRCs is available at

Please note: Black bag waste, Mixed DRY Recycling bags or Food waste are NOT currently accepted at Community Recycling Centres and should be put out as part of your household, kerbside collection service. 

Does the CRC take garden waste?

Yes you can take green/garden waste to a Community Recycling Centre. Please ensure all your waste is segregated beforehand to speed up your journey as you will only be given a 10 minute slot to fully unload.

If only one person will be permitted outside the vehicle once on site, and no assistance will be given to offload materials by site staff, how will I manage to get bulky waste items out of my vehicle?

Social distancing measures must be adhered to at all times by both staff and visitors. Residents with items that require 2 people to lift are advised to store the item at home until social distancing restrictions are relaxed and we are able to accommodate heavy and bulky items.

Alternatively, if you urgently need to dispose of these items then the Council offers a chargeable and bookable Bulky waste collection service. More details are available here

Are white goods classed as bulky items of household waste?  Am I allowed to take white goods to the CRC at this time?

White goods will be accepted at the sites but please ensure items can be safely lifted by one person ONLY.

How do I remove bulky waste items such as furniture and white goods?

If you are unable to safely lift an item and urgently need to dispose of these, the Council offers a chargeable, bookable Bulky waste collection service.

More details are available here

Can I bring garden and DIY waste?

The site is open for garden waste, DIY and hazardous waste. Please segregate waste before coming to site to help speed up your journey through the site.

Will I have to queue to get on to the site?

We're expecting some busier periods during the weekends and warmer weather, especially as we're still having to limit the number of users disposing of their recycling and waste at any time. This is to ensure that we're following the government guidelines on social distancing, and to ensure that users and employees keep a safe distance of two metres where possible. This will help to reduce traffic to Community Recycling Centres. We're updating our webpages and social media channels constantly so please check before you go. Please be patient as we're working as hard as we can.

Will vans and trailers be allowed to use the site?

Large vans (Transit style 1.5t Max) ARE permitted to use the sites, alongside smaller car-derived vans/4x4s and trailers. 

Box vans and large flat bed vehicles are NOT be permitted to access RCT’s Community Recycling Centre sites. The Council does provide a service for the tipping/unloading of these vehicles at its Ty-Amgen Sort shed facility at Llywdcoed Aberdare. Residents wishing to use this facility must pre-book by ringing Bryn Pica Landfill site on 01685 870770, between the hours of 8am to 4pm, Monday to Friday.

When will the sites open without the Covid-19 restrictions?

We're keeping up to date with government guidance, and as soon as it's safe to do so we'll confirm back-to-normal arrangements.  Please check this website, local press or social media for updates. 

Thank you for your understanding and patience