Why we monitor our Progress
We monitor our progress to help us to track how we are delivering the three main priorities we set out in our Corporate Plan ‘Making A Difference’ and to check that they are delivering improved outcomes for our service users, residents and businesses across Rhondda Cynon Taf. This helps us to make any necessary changes to our plans to keep on track. We also monitor the plans in place across all our services. Monitoring our performance at all levels in the Council helps us
- to track our progress over time
- to see where services are doing well and/or need support
- to provide Councillors with the information they need to inform the decision they need to take
- to be objective about our own performance and set more challenging targets
- to drive improvement or service development
- to provide residents, partners and other interested people with information so that they can see our progress for themselves
- to provide assurance to our Independent Regulators
- to ensure we provide value for money
- to provide evidence for our annual l Self Assessment of Performance
How we monitor our Progress
The detailed actions, measures and targets to deliver the Council’s priorities are set out in annual Priority Plans which are agreed by Councillors and are implemented on and from 1 April every year.
Alongside our progress in meeting our targets we also use other information to monitor and review our performance, e.g. using feedback directly from service users, responses to engagement with our residents and communities, enquiries through Social Media channels and also feedback from Independent Regulators.
When we monitor
Service Managers continually manage the progress of their services and the Priority Plans are also monitored and scrutinised by Councillors every three months as part of the Council’s quarterly Performance Reports to Cabinet. These Performance Reports are also considered by relevant Scrutiny Committees and also the Governance and Audit Committee and form part of the Council’s Self Assessment of Performance.
Cabinet considered the Quarter 3 Performance Report at its meeting on 27 March 2023.
Previous Quarterly Performance Reports to Cabinet can be found below
Quarter 2 2022/23 Council Performance Report- Cabinet 21 November 2022
Quarter 1 2022/23 Council Performance Report- Cabinet 26th September 2022
Quarter 4 2021/22 Council Performance Report- Cabinet 18th July 2022
Quarter 3 2021/22 Council Performance Report - Cabinet 21st March 2022
Quarter 2 2021/22 Council Performance Report - Cabinet 15th November 2021
Quarter 1 2021/22 Council Performance Report - Cabinet 21st September 2021
Quarter 4 2020/21 Council Performance Report - Cabinet 20th July 2021
Quarter 3 2020/21 Council Performance Report - Cabinet 25th March 2021
Quarter 2 2020/21 Council Performance Report - Cabinet 17th November 2020
Quarter 1 2020/21 Council Performance Report - Cabinet 24th September 2020
Reporting on the Priorities within the Council’s first Corporate Plan ‘The Way Ahead’ 2016-2020
For further information please contact the Performance Management Team at firstname.lastname@example.org
Page revised March 2023