If your household waste has not been collected, you can report a missed collection the next day.
We put a sticker onto any bags that we do not collect
Your bags may not have been collected if:
- They were not at the your collection point by 7am on your collection day
- You went over your black bag allowance (3 bags)
- They were too heavy
- The wrong items were in your bags
See our full list of stickers and what you need to do.
How to store your bags or dispose of your recycling
Store your bags off the kerbside until your next collection day.
Check your local community recycling centre to find out what recyclable items you can take there.
Report a missed collection
Our crews may be delayed and may not collect your bags until later in the day.
If your bags have not been collected, you can report your missed collection the next day.
Report a missed collection