If the recycling and waste bags or bins were not at the collection point by 7am, you put out extra black bags, or your recycling was contaminated then the collection was not missed and we are unable to return until the next scheduled collection.
If contaminated, please take the waste in and sort into the appropriate blue/redrecycling bags. We are unable to return to collect your re-sorted bags until the next scheduled collection.
If none of the above apply and your trade recycling and waste was not collected within 1 working day then you can report your missed collection to us.
Report your missed recycling and waste collection online