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Bins to Bags FAQs

We know that you may have some questions about the changes and have looked to provide some answers to them below.

View answers to sepcific questions:

Why are we standardising general waste collections?

When will the standardisation of waste collections begin?

Will I still have a wheelie bin?

I no longer need my wheelie bin.  Can you arrange to collect it?

Will there be any changes to my collection day?

How many black bags can I place out?

What size black bags will be collected?

Do the bags have to be black?

Can I put out double waste next time if I missed my collection last time?

What if I go on holiday and will miss my collection?

How can I reduce the amount of black bag waste I have?

I need to start food recycling.  How do I get a food waste bin (caddy)?

I need to start recycling my green waste.  How do I sign up?

Where can I get recycling bags from?

Will the standardisation of general waste collections attract vermin and pests?

Who will be affected by the standardisation of general waste collections?

Will this affect my additional black bag allowance?

What will happen if RCT does not meet Welsh Government’s recycling target of 70%?

My black bags are too heavy to carry to my collection point?  How can you help?

Will you be issuing black bags?

Can I use Council litter bins to dispose of household waste?

How do I dispose of animal waste?

I recycle everything I can but cannot cope with 3 black bags?  Can you help?

Can I leave my wheelie bin out in between collections and just bring out my black bags on collection day?

Am I allowed to leave my black bags at my collection point, in between collections?

Will there be a fly-tipping increase?

Before the 30th September 2024, my bin was accidently dropped into the refuse vehicle during collections.  Can I have a replacement?

How will I store my black bags for up to three weeks? 

How are the Council going to check for recyclables in black bag waste? Will they conduct bag searches?

Some weeks I have more than three black bags – is there somewhere I can take them?

Will my Council Tax be reduced?

I have a coal fire/wood burner and produce ashes; how will I manage?

How do I dispose of medical waste?

I’m a carer and need to dispose of gloves, aprons and other medical clothing items – where do these go?

If the packaging states that it is non-recyclable – does this go in black bag waste?

What is RCT doing to fine/work with those organisations who produce non-recyclable containers?

Will you expect residents with disabilities such as visual impairments and dementia to comply with these restrictions?

What happens if people put their waste outside my house, so it looks like it’s part of my waste? Will I be penalised?

How are you going to manage communal bin collection points?

I am going to struggle to reach a black bag that is at the bottom of my large wheelie bin.  Can you help?

How do I dispose of sharp objects such as a broken glass or a screwdriver?

Will we be allowed to place an extra allowance of waste bags out at Christmas?

What items are supposed to be put out in my waste bags that cannot be recycled?

Does this create more plastic waste?

What happens to our general waste? Or this is increasing plastic to landfill?

How are you going to manage communal collection points?

What is an Assisted Black Bag Collection?

My wheelie bin has been taken after 30th September 2024

My Additional Black Bag Allowance request hasn’t been approved yet, can I still place the extra bags out anyway?

View our FAQ;s

Why are we standardising general waste collections?

 

The Council are standardising its collection methods in the Cynon and Taf area, to be in line with the Rhondda.  This will improve the appearance of streets post - collection, and provide a more efficient service, saving almost £1 million in operating costs and avoiding government fines

 

It will also help towards achieving the Welsh Government recycling target of 70% by 2024/2025.

 

ALL Recycling services are still collected WEEKLY - find out more here 


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When will the standardisation of waste collections begin?

From week commencing 30th September the Council will be standardising all household waste collections across Cynon and Taf in line with those already in place across the Rhondda.

 

A letter and leaflet will be delivered to ALL affected households from week commencing 9th September.

 

This means that on a residents next waste collection day, on or after 30th September they will need to place their THREE standard black bags out for collection at the kerbside/collection point (NO WHEELIE BIN).

 

Find your next waste day online here – www.rctcbc.gov.uk/wasteday

 

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Will I still have a wheelie bin?

 

Residents CAN KEEP their wheelie bin for storage in between collections.

 

The only change is to simply take out the black bags and place them at the collection point on the normal day.

 

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I no longer need my wheelie bin.  Can you arrange to collect it?

 

Yes we can, and will also make sure it is recycled! Apply to have your bin collected online.

 

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Will there be any changes to my collection day?

There are no changes to your collection days.

 

Black Bag WASTE COLLECTIONS are every 3 WEEKS. Black bags will need to be put out onto the pavement between 7pm the evening before collection day and 7am of collection day.


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How many black bags can I place out?

Residents can place a maximum of 3 standard black bags out.  The bags must not be bigger than a standard/supermarket size e.g., 70 litres.

 

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What size black bags will be collected?

 

3 standard black bags (max 70litre) will be collected - no excessively large black bags or wheelie bin liner size/industrial size black bags will be collected.

 

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Do the bags have to be black?

Yes, as the Council do not want to pick up bags intended for charitable kerbside collections by mistake. 

 

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Can I put out double waste next time if I missed my collection last time?

 

No, however if you have special circumstances, you can request an Additional Black Bags Allowance online or contact us at recycling@rctcbc.gov.uk to discuss further.

 

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What if I go on holiday and will miss my collection?

 

If you will be on holidays and are unable to place your items out for collection, please ask your family, friends or neighbours if they could put it out and take it back in for you.

 

Alternatively you can take up to 3 black bags to your local Community Recycling Centre for disposal - please note, that officers may ask you about the content of your black bags and if they contain recyclable waste, you could be refused.

 

All other recycling streams would need to sorted and disposed of via your weekly kerbside collections.  

 

You may also be refused if noted that you are regularly visiting the Community Recycling Centres to dispose of general black bag waste. 

 

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How can I reduce the amount of black bag waste I have?

Recycle all you can and participate in the Council’s full range of services – weekly recycling, food waste scheme, weekly green, weekly nappy/incontinence waste (by registration), use CRC’s for other recyclable items.

 

REMEMBER recycling is collected WEEKLY. 

 

Find out more obout recycling.

 

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I need to start food recycling.  How do I get a food waste bin (caddy)?

  • Our food waste recycling scheme is free to join.
  • Food waste is collected every week. 
  • Simply put your food waste into a food waste bag, and pop the bag into your food waste caddy. 

Register here if you would like to receive a free food waste caddy alternatively call 01443 425001.

 

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I need to start recycling my green waste.  How do I sign up?

Green waste is collected from registered households, WEEKLY during the Summer and by bookings during the Winter.

 

Sign up for Green Waste Recycling

 

Also note that green waste can also be recycled at a Community Recycling Centre. 

 

Find a Community Recycling Centre near you alternatively call 01443 425001.

 

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I need to start recycling my nappies.  How do I sign up?

Nappies are collected WEEKLY from registered households in purple bags. 

 

Sign up for Nappy Recycling alternatively call 01443 425001..

 

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Where can I get recycling bags from?

 

You can collect recycling bags from a number of distribution points across the County Borough. We are always looking to add new outlets and update the list regularly.

 

Find your nearest recycling and food bag collection point.

 

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Will the standardisation of general waste collections attract vermin and pests?

 

Rats and vermin are attracted to food waste in black bags and, if you are using the full range of weekly recycling services, particularly food waste, there should be very little in your black bag waste that would smell or attract additional pests.

 

To reduce visits from these unwanted guests, place your food waste in a food waste bag and pop it into a food waste caddy, and rinse all containers before placing them in your waste. 

 

  • Remember that most containers can now be recycled every week in the clear recycling bags.

If you would like to sign up to food waste recycling you can do this online

 

We are here to help and advise residents on how to recycle and if you feel you will struggle with the proposed changes you can request an Additional Black Bags Allowance online.

 

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Who will be affected by the standardisation of general waste collections?

 

This will only effect residents who currently have wheelie bins in Cynon and Taff including Penrhiwfer, Edmondstown, Tonyrefail and Trehafod. 

 

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Will this affect my additional black bag allowance?


No, if you already have an additional black bag allowance, this can continue as normal.

 

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What will happen if RCT does not meet Welsh Government’s recycling target of 70%?

If a Welsh Council such as RCT does not met Welsh Government’s recycling target of 70% by 2024/25, the Council will receive financial penalties.  These are financial pressures that Councils like RCT want to avoid in order to protect other essential services, hence why these changes are being introduced.

 

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My black bags are too heavy to carry to my collection point?  How can you help?


RCT appreciates that some residents will have heavy waste that cannot be recycled such as coal ash and or cat litter. 

 

We suggest that residents half fill their bags so that can be carried safely and to apply for an additional black bag allowance which will allow them to place more bags out for collection.

 

If you feel will still struggle to lift the bags you can also apply for an assisted collection online.

 

Please note that our Awareness Officers will check that a household is recycling as much as possible (visual check) before an allowance is given.

 

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Will you be issuing black bags?


No, residents are required to use their own black bags as they are currently doing.

 

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Can I use Council litter bins to dispose of household waste?

No.  Items that become waste at your home, should be disposed of as part of your household waste.  Public litter bins should only be used to dispose of waste accumulated in parks and public places.  The unauthorised use of a litter could result in enforcement action. 

 

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How do I dispose of animal waste?

 

Animal waste needs to be placed into a bag, tied and placed in your black bag waste and placed out for collection.

 

You can also take black bags of animal waste to Dinas, Treforest, Treherbert and Ferndale Community Recycling Centres

 

Used sawdust bedding from small, hutch animals e.g. guinea pigs, rabbits, mice can be recycled. Please place into your GREEN reusable sack and we will collect this as part of your green weekly collection service.

 

Sign up to Green Waste Recycling here.

 

If you are struggling to adhere to the limits due to a personal circumstances, you can request an Additional Black Bags Allowance online.


Cat litter and dog waste will need to be disposed in your black bags. 

 

View further information on disposing of pet and animal waste.

 

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I recycle everything I can but cannot cope with 3 black bags?  Can you help?

We estimate that 80% of household waste is recyclable and dry recycling, nappy recycling, food waste recycling and green waste recycling will remain unlimited and will be collected every week. 

 

Households can put out a maximum of THREE standard black bags (70l max) every three weeks. 

 

We believe that if you are recycling as much as you can, then this should be ample for non-recyclable waste.

 

However if you feel you would struggle, you can request an Additional Black Bags Allowance online.

 

RCT have a team of experienced Awareness Officers who can advise on all matters relating to recycling at home. 

 

Should you require a meeting with one of our officers, please contact us on recycling@rctcbc.gov.uk

 

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Can I leave my wheelie bin out in between collections and just bring out my black bags on collection day?

 

No, all wheelie bins are to be removed from the highway after the 30th September 2024. 

Should you wish to keep your bin for storage, you must take it from the highway and place it inside your property boundary e.g. in your back/front garden/area.  If you do not wish to keep the bin and would like RCT to collect it, please apply online here.

 

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Am I allowed to leave my black bags at my collection point, in between collections?


No. Every household has a legal duty of care requiring them to take all reasonable measures that are available to them to make sure that they only transfer household waste produced on their property to an authorised person.

 

Leaving your black bags on the highway increases the chance of your waste ending up in the hands of those that may fly-tip it.

 

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Will there be a fly-tipping increase?

 

Standardisation of waste collections should not affect fly-tipping levels - there is no excuse for such offences.

 

Much of the fly-tipping we clear includes furniture, household appliances and building waste, which would not be collected on the kerbside.

 

If you can drive to a mountain or a lane to dump it, you can drive to a CRC to dispose of it for FREE and avoid a hefty fine when caught. 

 

We have also made it clear we will be as accommodating as we can and if you have reasonable personal circumstances why you will struggle, please make contact. 

 

Disposal of such items would be through the CRCs or a pre-booked bulky waste collection. 

 

The limit we have placed on refuse collections is based on the fact 80 per cent of household waste can be recycled - including nappies, food and green waste. 

 

If you are recycling as much as possible, the limit should be ample. 

 

We are aware there are personal circumstances that may affect a household's ability to adhere to the limits and you can request an Additional Black Bags Allowance online.

 

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Before the 30th September 2024, my bin was accidently dropped into the refuse vehicle during collections.  Can I have a replacement?

 

If your bin was lost during your collection before 30 September, it will be replaced free of charge.  Crews will let you know what you need to do if this has happened.  

 

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How will I store my black bags for up to three weeks? 

Households in Cynon and Taf who previously had a wheelie bin can keep it to store their black bags in between collections.  Other storage receptacles can also be used – just take the bags out of the bin and put them at your collection point on collection day

 

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How are the Council going to check for recyclables in black bag waste? Will they conduct bag searches?

 

We are focused on residents who do not recycle and continually place recyclable materials in their black bags. 

 

We don’t intend to search everyone’s waste to look for recyclable items. We can see who is doing their best to recycle, based on what they are putting out for collection - if you are recycling as much as you can, you have nothing to worry about.

 

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Some weeks I have more than three black bags – is there somewhere I can take them?

 

As approximately 80% of household waste can be recycled, you can keep your black bag waste to a minimum by removing any recyclable items.  This includes any items that can be recycled at a Community Recycling Centre including books and textiles.

 

It’s worth checking there is nothing else in your black bags that could be recycled. Use our A-Z to assist if you are not sure which bag to place an item in. 

 

There is no limit on how much recycling you can put out every week! 

 

Non-recyclable waste can be taken to Community Recycling Centres for disposal. 

 

Please be aware staff on site will check your bags and refuse to accept them if there are recyclable items including food and nappies in them. 

 

If you regularly have an excess of black bags due to personal circumstances, you can request an Additional Black Bags Allowance online.

 

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Will my Council Tax be reduced?

No as there are no changes to the frequency or volume of waste collections. 

 

The Council still provides a weekly recycling collection service to enable residents to dispose of their waste, with additional services including nappies, green waste, food waste and Community Recycling Centres.

 

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I have a coal fire/wood burner and produce ashes; how will I manage?

As this waste is not recyclable, it will need to be cooled and disposed of in black bags.

 

Residents who produce a lot of non-recyclable waste can apply for an additional black bag allowance.

 

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How do I dispose of medical waste?

We appreciate there are some residents who have specific needs. Clinical Waste is collected by Cwm Taf University Health Board. 

 

Clinical Waste includes:

 

Medical sharps - (needles, syringes or other sharp instruments) - stored in yellow sharps bins

Hazardous clinical waste - (dressings or bandages contaminated with blood and dialysis waste) - stored in orange clinical waste bags

 

Incontinence pads and stoma, catheter/colostomy waste does not fall under Clinical Waste collection - this waste must be disposed of in your domestic black bag. We suggest this type of waste needs to be placed into a bag, tied and placed in your black bag waste and placed out for collection.

 

If you require a clinical waste collection please contact the Health Courier Services in Bridgend on 0300 123 9208.

 

You can request an Additional Black Bags Allowance online

You can request an Assisted Collection online.

 

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I’m a carer and need to dispose of gloves, aprons and other medical clothing items – where do these go?


As this waste is not recyclable, it will need to be disposed of in black bags.  Residents who produce a lot of non-recyclable waste can apply for an additional black bag allowance.

 

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If the packaging states that it is non-recyclable – does this go in black bag waste?


As this waste is not recyclable, it will need to be disposed of in black bags.  Residents who produce a lot of non-recyclable waste can apply for an additional black bag allowance.

 

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What is RCT doing to fine/work with those organisations who produce non-recyclable containers?

 

There is growing public appetite for reducing the amount of non-recyclable plastic and packaging in the food industry.

This is a matter for the UK Government and the industry, not the Council. However, we will continue to work with partner agencies to make a difference where we can.

 

Find out what can be recycled at your local supermarket here.

 

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Will you expect residents with disabilities such as visual impairments and dementia to comply with these restrictions?


These arrangements will apply to every household.  However, we do appreciate that some residents may have individual issues.  Please contact the team at recycling@rctcbc.gov.uk to discuss further.

 

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What happens if people put their waste outside my house, so it looks like it’s part of my waste? Will I be penalised?

Please contact the Council as soon as possible if you are aware of this happening, with as much information as possible so that we can investigate. You will not be penalised if it is not your fault.

 

Please report this by emailing streetcareenforcement@rctcbc.gov.uk

 

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How are you going to manage communal bin collection points?

Communal bin collection points are closely monitored by the Council’s Enforcement team and social housing staff across RCT.  Waste should not be placed out in between collections, and only at your designated collection point.  Excess waste/fly tipping will be dealt with as per the Council’s normal procedures.  The Council will continue to work in partnership with social housing to identify residents who fail to control their waste.

 

Please report any issues by emailing streetcareenforcement@rctcbc.gov.uk

 

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I am going to struggle to reach a black bag that is at the bottom of my large wheelie bin.  Can you help?


Council issued wheelie bins do not have to be used as storage receptacles.  Residents are welcome to purchase their own receptacles to store bags in between collections.  Most large retailers now sell outdoor containers that come in a range of shapes and sizes.

 

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How do I dispose of sharp objects such as a broken glass or a screwdriver?

 

Sharps objects should be wrapped in newspaper or placed inside a container such as a cereal box before placing in your black bag.

Needles should be placed in a sharps bin provided by NHS Health Courier Services.  They can be contacted on 0300 123 9208.

 

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Will we be allowed to place an extra allowance of waste bags out at Christmas?

 

See website/social media channels for seasonal information

 

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What items are supposed to be put out in my waste bags that cannot be recycled?

 

We estimate up to 80% of household waste- including nappies, food and green waste can be recycled. 

 

Please visit our A-Z search tool to find out more.

 

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Does this create more plastic waste?

 

No; as general waste should be put in a bag before being placed into a receptacle like a wheelie bin anyway. This ensures that items such as cat litter, dog waste and sanitary products are not loose. It also provides safer working conditions for collection staff.

 

Also, it is anticipated that the standardisation of refuse collections will see an increase in recycling rates, including fewer plastic items placed in black bags, thus reducing plastic waste.

 

 

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What happens to our general waste? Or this is increasing plastic to landfill?

 

All RCT’s residual waste is sent to an Energy Recovery Facility in Cardiff which is the largest ERF in Wales treating waste from the local authority and local business contracts.

 

The facility, which has been operational since 2014, handles around 425,000 tonnes of residual waste (non-recyclable) waste, per year. It diverts at least 95% of South Wales’ residual waste away from landfill and generates 250GWh of electricity for the National Grid. That is enough to power around 68,448 households.

 

Find out more

 

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How are you going to manage communal collection points?

 

Communal collection points are closely monitored by the Council’s Enforcement team, and social housing partners across RCT.

 

Waste should not be presented no earlier than 7pm on the eve of your scheduled collection and only at your designated collection point

 

To avoid missed collections, please ensure waste is visible as different vehicles will collect different types of waste . For example if a food waste bag is covered by clear recycling bags, it may be accidently missed. Good practice is for you and your neighbours to use your designated collection point sensibly by place black bags in one spot, recycling bags in another spot, etc.

 

Excess waste/contaminated recycling will be reported by collection crews and investigated by the Council’s Enforcement Team. The Council will continue to work in partnership with social housing to identify residents who fail to control their waste.

 

Please report any issues by emailing streetcareenforcement@rctcbc.gov.uk

What is an Assisted Black Bag Collection?

 

An Assisted Black Bag (ABB) Collection is designed for residents who have no family or friends to assist them and are unable to carry their waste to and from the kerbside or collection point and or may struggle to carry the black bags up and down steps or over a longer distance e.g. older or less mobile residents. If your application for a ABB Collection is deemed successful, the crews will be able to collect items from an alternative collection point e.g. your front garden.

 

Please note that black bags will need to be removed from a wheelie bin/container and placed at the alternative, agreed collection point.

 

Your waste must be presented as directed, in a maximum of THREE standard size (70l) black bags. These would need to be placed at an agreed collection point and the crews would then collect them from there instead. The crews are unable to lift/take black bags from inside any receptacles, including wheeled bins as they will not know what the bag contains and are unable to determine the weight of the bag or carry out a visual check for protruding items e.g. broken plates etc.

 

Residents are welcome to use their own receptacles to store black bags in between collections, it does not have to be a wheelie bin.  Most large retailers now stock outdoor containers that come in a range of shapes and sizes, including chest type/rectangular containers that are lower to the ground.  The Council is also offering to take back unwanted wheelie bins should they no longer be required, or swap 240 litre bins for 120 litre bins if these are easier to manoeuvre – both free of charge.

In addition, residents can apply for an additional bag allowance that would result in each bag being lighter, for example 2 half-filled bags are lighter than 1 full bag.  Additional black bag allowances can be applied for online here.

 

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My wheelie bin has been taken after 30th September 2024

 

As from 30th September, the Council do not collect general waste that is placed in a wheelie bin.  General waste should be placed in a standard black bag and placed at your collection point on collection day. 

After this date, the Council will remove any wheelie bins that are still out on the highway.  As general waste is collected from black bags, the bin will not be replaced.

If the Council has not taken the bin and you may have been a victim of a crime, please contact South Wales Police on 101.

 

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My Additional Black Bag Allowence request hasnt been approved yet, can I still place the extra bags out anyway?

Until your request is approved, you will need to stick to the 3 standard (max 70L) black bag limit. The team is currently assessing all applications carefully and as quickly as possible. If you are concerned that your application has not been received, please email recycling@rctcbc.gov.uk with your full name, email address and contact number so we can check this for you.

Please note: This service is for ‘daily use’ household items that can’t be recycled e.g. cat litter, coal ashes, dog mess. If your request contains any recyclable items e.g. foil, clear film, clothing etc. your request is likely to be denied. These items can be recycled via the Council’s Community Recycling Centres or at most large Supermarkets