To install the equipment in your home, there is a one-off £50 installation charge. Once installed, there is a small weekly charge for the service, which includes full maintenance and breakdown cover of the equipment and the all year around 24/7 monitoring and response service that is provided by our dedicated team.
Weekly charges for Lifeline services will apply for the duration that equipment is installed, including occasions when a property may be left empty for a period of time.
Only when equipment has been un-installed and received back by the Council will charges cease.
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Service
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Cost
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Frequency
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How to Pay
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What’s Included?
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Installation
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£50.00
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One-off payment
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Once your equipment is installed you will receive an invoice to make the payment.
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- Installation of your equipment.
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Lifeline
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£3.27
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Weekly
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You can pay this monthly by Direct Debit, or via a single annual payment on receipt of an invoice. Our Installer will discuss this with you during the installation of the equipment.
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- Lifeline unit and Pendant
- 24/7 monitoring
- Mobile Response service
- Maintenance of your equipment
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Lifeline Home Safety Package
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£6.42
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Weekly
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You can pay this monthly by Direct Debit, or via a single annual payment on receipt of an invoice. Our Installer will discuss this with you during the installation of the equipment.
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- Lifeline unit and pendant
- 2 x Smoke alarm
- 2 x Flood detector
- Carbon Monoxide alarm
- Heat detector.
- Bogus Caller alarm
- 24/7 monitoring
- Mobile Response service
- Maintenance of your equipment
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Please note that all charges are subject to annual review and may change.