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Carers Emergency Card

Do you worry about what would happen to the person you look after if you were suddenly taken ill or had an accident?

If the answer is YES then the Rhondda Cynon Taf Carers Emergency Card Support Service may help to ease your concern.

The Emergency Card Support Service was developed after being requested by local carers who were concerned about what would happen if they were out alone and had an accident or suddenly became ill. They wanted a service that would give them peace of mind and access to 24-hour, seven days a week assistance. They also wanted a service that ensured maximum security for the people they were looking after.

How it works

The Emergency Card is a credit card size card that you can carry with you at all times and is used as an instant source of identification in case of accident or sudden illness. 

The Council’s Lifeline Service will hold your registration number and details where help can be co-ordinated to assist you both, while you are receiving attention. By making a brief phone call help can be summoned for the person you look after. Lifeline is staffed 24 hours a day 365 days of the year. 

How to apply

Register for a Carers Emergency Card using our online form
You will need to supply information about you, the person you look after and the action that needs to be taken in the event of an emergency.
Carers Support Project

11-12 Gelliwastad Road


CF37 2BW

Tel: 01443 281463