The information below aims to answer any questions residents may have in relation to Communty Recycling Centres (CRCs) re-opening during the Coronovirus, Covid 19 Pandemic.

A person in my house has symptoms of Covid 19, can I still go to my local Recycling Centre?

No, do not attend CRCs If you or anyone else in your household has symptoms, including a new continuous cough, high temperature (fever), loss of smell (anosmia) or is shielding from Covid.

What do I need to do before I can come to the community recycling centre (CRC)?

Visit www.rctcbc.gov.uk/CRCsRules and familiarise yourself with the new rules that are in place – these are in place for the safety of staff and the public and to ensure all strict regulations and requirements are adhered to. Failure to comply with ANY of these could lead to the sites being closed.  

Please be prepared to show proof of residency to gain entry, such as a Driving Licence or a utility bill.

How long will these restrictions be in place for?

We must all continue to adhere to the continuing advice from the Welsh Government to slow the spread of Coronavirus. It is really important that we all maintain social distancing and stay 2m from ALL individuals outside of your household, including staff on site. To do this at the Community Recycling Centres, we must limit the number of vehicles on site at any one time and only one person will be allowed out of the vehicle. We will continue to follow advice from the Government and continuously review the practices at the sites – the safety of staff and residents is our main priority.

Will the sites be open under their normal opening hours?

Yes the six sites are currently open under Summer opening hours from 8am-7.30pm, 7 days a week, including bank holidays.

Full details are available at www.rctcbc.gov.uk/CRCsRules

What Items are accepted at Community Recycling Centres?

A full list of what can and can’t be taken to CRCs is available at www.rctcbc.gov.uk/CRCItems

Please note: Black bag waste, Mixed DRY Recycling bags or Food waste are NOT currently accepted at Community Recycling Centres and should be put out as part of your household, kerbside collection service. 

If I cut the grass this weekend and I take my garden waste to the CRC, can I take other stuff as I’ll be there anyway?

ONLY one person is permitted to leave and unload your vehicle. You can take other waste to the sites but ensure it is segregated beforehand to speed up your journey as you will only be given a 10 minute slot to fully unload.

If only one person will be permitted outside the vehicle once on site, and no assistance will be given to offload materials by site staff, how will I manage to get bulky waste items out of my vehicle?

Social distancing measures must be adhered to at all times by both staff and visitors. Residents with items that require 2 people to lift are advised to store the item at home until social distancing restrictions are relaxed and we are able to accommodate heavy and bulky items.

Alternatively, if you urgently need to dispose of these items then the Council offers a chargeable and bookable Bulky waste collection service. More details are available here www.rctcbc.gov.uk/bulky

Are white goods classed as bulky items of household waste?  Am I allowed to take white goods to the CRC at this time?

White goods will be accepted at the sites but please ensure items can be safely lifted by one person ONLY.

How does going to the CRC classify as an essential trip?

The Community Recycling Centres will open in accordance with the laws and guidance currently in place, whereby members of the public should only take their waste to a CRC if the journey is ‘essential’, i.e. because the build-up of waste in the home may pose a risk of injury or to health.

How do I remove bulky waste items such as furniture and white goods?

If you are unable to safely lift an item and urgently need to dispose of these, the Council offers a chargeable, bookable Bulky waste collection service.

More details are available here www.rctcbc.gov.uk/bulky

Can I bring garden and DIY waste?

The site is open for garden waste, DIY and hazardous waste. We recognise that people will have been doing some small DIY jobs during the lockdown but please do not take on big DIY jobs or spring cleans. The sites will be running at a high capacity and we want to help those who need to dispose of waste that is causing a hazard at home. Please segregate waste before coming to site to help speed up your journey through the site.

Will I have to queue to get on to the site?

We're expecting some slight delays to enter the site as we're having to limit the number of users disposing of their recycling and waste at any time. This is to ensure that we're following the government guidelines on social distancing, and to ensure that users and employees keep a safe distance of two metres where possible. This will help to reduce traffic to Community Recycling Centres. We're updating our webpages and social media channels constantly so please check before you go. Please be patient as we're working as hard as we can.

Will vans and trailers be allowed to use the site?

Large vans ARE permitted to use the sites, alongside smaller car-derived vans/4x4s and trailers. 

When will the sites open without the Covid-19 restrictions?

We're keeping up to date with government guidance, and as soon as it's safe to do so we'll confirm back-to-normal arrangements.  Please check this website, local press or social media for updates. 

Thank you for your understanding and patience

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