If your household waste and recycling has not been collected on the day of scheduled collection
, please leave the items at the collection point and allow 24 hours before you report it to us.
This will allow us time to catch up following unplanned incidents which may affect collection times.
Please be aware of the black bag waste allowance.
If after 24 hours your household waste and recycling has still not been collected, you can report your issue.
Putting out your bins/black bags or recycling
Put your household waste and recycling items out for collection anytime between 7pm the night before and 7am on the morning of your normal collection day.
Move items to the kerbside, ensuring where possible that items do not obstruct walkways or drop kerb access points.
During periods of inclement weather, bank holidays or other service closures household waste and recycling collection days may change.
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